BUSMHR 3200 EXAM 2 FINAL PAPER 2026
QUESTIONS AND ANSWERS COMPLETE
STUDY RESOURCE
●● Formal Group.
Answer: an official organization with a defined structure and purpose
●● Informal Group.
Answer: forms spontaneously through personal connections and shared
interests
●● Different Types of roles to be played.
Answer: TASK ORIENTED ROLES:
- initiator
- energizer
- information seeker
- opinion giver
- elaborator
- evaluator
- recorder
MAINTENANCE ROLES:
,- harmonizer
- compromiser
- encourager
- gatekeeper
- commentator
INDIVIDUAL ROLES:
- blocker
- recognition seeker
- dominator
- evader
●● Benefits of group membership.
Answer: Individual:
- greater availability of, and access to, resources, etc.
- affiliation
- security and protection
- self-esteem and sense of identity
- problem solving
Organization:
- task accomplishment that could not be done by one person
,- increased creativity and innovation
- increase collaboration
- better decision making (usually for complex decisions)
- helps socialize newcomers
●● models of group development (Tuckeman, Punctuated Equilibrium,
etc.).
Answer: TUCKMAN'S MODEL OF GROUP DEVELOPMENT:
- development in 5 stages:
-- forming
--storming
--norming
--performing
--adjourning
- this is dynamic; where a given group is on the continuum can change!
GERSICK'S "PUNCTUATED EQUILIBRIUM" MODEL:
- first meeting
- inertia (typically doing very little)
- increased level of activity at "halfway point"
- more inertia/constancy in behavior until close to deadline
- frenzied activity to complete project.
, - in both models, the initial steps take on significant importance
●● Team.
Answer: a small number of people with complementary skills who are
committed to a common purpose, performance goals, and approach for
which they hold themselves mutually accountable
●● in comparison to a group, a TEAM has:.
Answer: - leadership is an activity shared by everyone in the group
- group members are held accountable for individual and team results
- the group defines its own mission, objectives, etc.
- the group is focused on problem solving and continuous improvement
- the group views effectiveness and success in terms of their collective
productivity, outcomes, etc. ("we win or lose together")
●● Different types of teams.
Answer: - productive teams
- problem solving teams (e.g., "task forces")
- management/ leadership teams (e.g., board of directors, etc.)
- cross-functional teams
- self-managed work teams
- virtual teams
QUESTIONS AND ANSWERS COMPLETE
STUDY RESOURCE
●● Formal Group.
Answer: an official organization with a defined structure and purpose
●● Informal Group.
Answer: forms spontaneously through personal connections and shared
interests
●● Different Types of roles to be played.
Answer: TASK ORIENTED ROLES:
- initiator
- energizer
- information seeker
- opinion giver
- elaborator
- evaluator
- recorder
MAINTENANCE ROLES:
,- harmonizer
- compromiser
- encourager
- gatekeeper
- commentator
INDIVIDUAL ROLES:
- blocker
- recognition seeker
- dominator
- evader
●● Benefits of group membership.
Answer: Individual:
- greater availability of, and access to, resources, etc.
- affiliation
- security and protection
- self-esteem and sense of identity
- problem solving
Organization:
- task accomplishment that could not be done by one person
,- increased creativity and innovation
- increase collaboration
- better decision making (usually for complex decisions)
- helps socialize newcomers
●● models of group development (Tuckeman, Punctuated Equilibrium,
etc.).
Answer: TUCKMAN'S MODEL OF GROUP DEVELOPMENT:
- development in 5 stages:
-- forming
--storming
--norming
--performing
--adjourning
- this is dynamic; where a given group is on the continuum can change!
GERSICK'S "PUNCTUATED EQUILIBRIUM" MODEL:
- first meeting
- inertia (typically doing very little)
- increased level of activity at "halfway point"
- more inertia/constancy in behavior until close to deadline
- frenzied activity to complete project.
, - in both models, the initial steps take on significant importance
●● Team.
Answer: a small number of people with complementary skills who are
committed to a common purpose, performance goals, and approach for
which they hold themselves mutually accountable
●● in comparison to a group, a TEAM has:.
Answer: - leadership is an activity shared by everyone in the group
- group members are held accountable for individual and team results
- the group defines its own mission, objectives, etc.
- the group is focused on problem solving and continuous improvement
- the group views effectiveness and success in terms of their collective
productivity, outcomes, etc. ("we win or lose together")
●● Different types of teams.
Answer: - productive teams
- problem solving teams (e.g., "task forces")
- management/ leadership teams (e.g., board of directors, etc.)
- cross-functional teams
- self-managed work teams
- virtual teams
