restore a damaged item until they have the
item and communicated with the customer.
2. Restoration company works for the property own- Insurance Carrier, Insured
er, (the primary customer). A secondary customer
is the when the property owner is an
.
3. Smoke and soot particles are visual by-products of Incomplete Combustion
.
4. Heat, fuel and oxygen are the key elements required Combustion
for .
5. The particle size range of combustion smoke particles .1 to 4 microns.
is to
6. The general categories into which all smoke residues Soot
may be placed are PAH (Polycyclic Aromatic Hydrocar-
bons) and .
7. Both PAH and soot particles have been reported to be Carcinogenic
to humans.
8. A very difficult smoke odor for technicians to over- Heightened Awareness
come is the odor, also called "psycho-
logical" odor.
9. To remove high levels of protein odor from surfaces, Wet Cleaning
is usually required for cleaning protein
residues.
10. Synthetics
, When burned, this material will produce a thick, heavy
black smeary residue .
11. Factors in determining degree of smoke contamina- Pressure, Temperature
tion throughout a structure are the air and
generated during combustion.
12. The severity of soot contamination increases with a Lack, Greater Quantity
of oxygen and decreases when a
of oxygen is present during the fire.
13. Some materials and surfaces naturally adsorb more Natural Wicks
odors than others. The odor control industry refers to
them as " ".
14. During a fire, smoke can carry vaporized oils, which Oily Film
eventually settle to leave an on sur-
faces, which is difficult to remove.
15. Lighter plastic surfaces subjected to higher tempera- Yellow
tures and soot have potential to irreversibly.
16. From a common sense perspective, safety on the job Everyone
site is the responsibility of .
17. Safety regs require companies have hazardous chem- Equipment, Training
ical program, issue appropriate safety to em-
ployees, and provide them with safety .
18. Restorers may obtain the most accurate informa- Safety Data, Training
tion about potential chemical safety from:
sheets, labels and .
19. Labeled
, All restoration chemicals must be kept in properly
containers and secured on the job site.
20. Advise chemically-sensitive customers to not be In, Informed
the affected areas while work is being performed and
ask for their consent of product use.
21. When working for a customer who is chemically Sensitive
, there may be need for special air scrub-
bing, cleaning agents and deodorizing agents.
22. Working in areas containing loose soot residue, it is HEPA, PPE
highly recommended that restorers use appropriate
air scrubbers and don .
23. and are two commonly found in- Asbestos, Lead
visible safety hazards to be aware of within older
structures.
24. is a heavy metal that was commonly incorporat- Lead
ed into paint formulations.
25. was used in various building materials (sid- Asbestos
ing, roofing, flooring, adhesives) as an insulating and
fire-retarding material.
26. Toxic materials such as lead and asbestos are most Sanding, Demolition
likely to be released from painted surfaces into the air
during and .
27. Most important PPE to wear working in environments HEPA
where toxic particles may exist is a respirator.
Engineering controls should also be utilized.