MANAGEMENT FINAL PAPER TESTED
QUESTIONS WITH COMPLETE ANSWER
KEY
●● There are six major components of a computer-based information
system, four of which are also in the information technology component.
Which two components are only parts of the information system?
Data
Processes
Hardware
Networks
People
Software
Answer: Processes
,People
●● A police department at a large metropolitan city implemented an
information system that analyzes historical crime data, including date
and locations as well as other external, environmental, and city-related
data. The system then produces daily predictive reports of the major
locations around the city that are likely to require additional police
attention. The police department uses the reports to plan the officers'
patrol routes, targeting the areas that the system predicted to have high
likelihood of incidents.
Which type of computer-based information system provides a
competitive advantage based on the described scenario?
A decision support system (DSS) that improves decision-making
A transaction processing system (TPS) that promotes product
differentiation
A geographic information system (GIS) that helps increase market share
A management information system (MIS) that enhances the customer
experience
Answer: A decision support system (DSS) that improves decision-
making
,●● A police department at a large metropolitan city implemented an
information system that integrates historical crime data, including date
and locations to other external, environmental, and city-related data. The
system then produces daily predictive reports of the major locations
around the city that are likely to require additional police attention. The
police department uses the reports to plan the officers' patrol routes,
targeting the areas that the system predicted to have high likelihood of
incidents.
Which two strategies does the information system at the police
department aim to accomplish?
Choose 2 answers
Customer satisfaction
Operational efficiency
Product differentiation
Cost saving
Improving decision-making
, Answer: Operational efficiency
Improving decision-making
●● Which business function is primarily the responsibility of production
and operations information systems?
Recruiting and training
Product pricing
Quality control
Accounts payable
Answer: Quality control
●● A small company that is growing quickly into a medium-sized
company is facing the challenge of consolidating and storing
information received from multiple sources from the ground up in order
to ensure that operations run efficiently. The company needs to hire an
expert who will, in addition to the above, maintain security and apply
upgrades as needed.