Task 2: IT Organizational & Resource Plan
NEP2 — Task 1: Choosing a Vendor
Course: IT Sourcing and Development in a Global Economy - C929
Student Name: Timothy W. Curd
WGU ID: 012749196
Date: 05/05/2026
PAGE 1
, Task 2: IT Organizational & Resource Plan
A. Summarization of Endothon’s outsourcing needs and expectations:
Core Services Requested
ERP selection & design – Conduct a thorough assessment of Endothon’s current environment and recommend the
most suitable SAP platform (e.g., S/4HANA, cloud-based or on-premise).
Configuration & implementation – Deploy the three core SAP modules—Financial Accounting & Controlling
(FICO), Human Resources Management System (HRMS), and Sales & Distribution (SD)—so that the system is live no
later than ten months after the SOW is signed.
Maintenance & technical support – Provide two years of post-implementation help-desk support, patch
management, and issue resolution, followed by a structured knowledge-transfer to Endothon’s internal staff.
Strategic planning & governance – Deliver a five-year ERP roadmap that includes budgeting, staffing plans, a
governance framework, and a risk-mitigation strategy.
Project Constraints
Budget: US $10 million (a domestic build is considered prohibitive).
Timeline: Ten-month window for implementation, with a 24-month support period afterward.
Scope: All Endothon locations—including sites in the United States, the United Kingdom, France, and Germany.
Customer compatibility: The solution must interoperate seamlessly with the SAP systems used
by Endothon’s aerospace customers (Airbus, Boeing, etc.).
Required Deliverables
1. Findings Report – A five-year plan that contains a detailed cost estimate, hardware and software specifications, an
implementation schedule, identified dependencies, and projected benefits.
2. Workshops & Knowledge Transfer – Department-level sessions to capture requirements, validate designs, and
train Endothon personnel on the new system.
3. Risk & Gap Analysis – An evaluation of international business requirements, network and server infrastructure,
data flows, and security controls (AES-256, SOC 1/2, GDPR). The analysis should include concrete mitigation
recommendations.
4. Governance Framework – A documented decision-making structure, steering-committee charter, escalation
procedures, and KPI/SLA definitions for ongoing support.
5. Executive Presentation – A concise summary of the complete ERP plan for senior management review.
Vendor Qualification Criteria
Minimum ten years of experience developing, configuring, and implementing ERP systems.
100 % independence—no financial ties or commissions from ERP hardware or software vendors.
At least three public-sector strategic-plan projects have been completed within the past five years.
Errors-and-omissions insurance and workers-compensation coverage that
meet Endothon’s master-services-agreement standards.
Evaluation Factors (Endothon’s Scoring Model)
Total cost – Alignment with the US $10 M budget (high weight).
Relevant experience – Track record with international manufacturing or aerospace firms (high weight).
Financial & operational stability (medium weight).
Understanding of Endothon’s requirements – Demonstrated comprehension and clear solution mapping (high
weight).
Reference feedback – Positive input from comparable global companies (medium weight).
Vendor Candidates
Bullzai Ltd. (Chandigarh, India) – Strengths: large resource pool, history of early delivery, subcontractor for IBM,
Airbus, GE, deep SAP expertise.
Risks/Weaknesses: Indian accent may impede communication; a 2011 security breach (remediated but still a
concern).
Contact: Fatima Patel.
Synesthor Ltd. (Sibiu, Romania) – Strengths: American-facing client representatives, engineers who speak clear
English, recent growth after restructuring, SAP experience since 1999.
Risks/Weaknesses: Limited resources, past schedule overruns, prior payroll shutdown (now resolved).
Contact: Albert Kastov.
Summary of Expectations
Timely delivery – Complete the SAP implementation (FICO, HRMS, SD) within ten months.
Cost control – Keep the overall proposal within the US $10 M ceiling and provide transparent pricing.
Security & compliance – Meet AES-256 encryption, SOC 1/2, GDPR, and any other applicable international
standards.
Risk management – Supply a comprehensive risk assessment and mitigation plan as outlined above.
PAGE 2
NEP2 — Task 1: Choosing a Vendor
Course: IT Sourcing and Development in a Global Economy - C929
Student Name: Timothy W. Curd
WGU ID: 012749196
Date: 05/05/2026
PAGE 1
, Task 2: IT Organizational & Resource Plan
A. Summarization of Endothon’s outsourcing needs and expectations:
Core Services Requested
ERP selection & design – Conduct a thorough assessment of Endothon’s current environment and recommend the
most suitable SAP platform (e.g., S/4HANA, cloud-based or on-premise).
Configuration & implementation – Deploy the three core SAP modules—Financial Accounting & Controlling
(FICO), Human Resources Management System (HRMS), and Sales & Distribution (SD)—so that the system is live no
later than ten months after the SOW is signed.
Maintenance & technical support – Provide two years of post-implementation help-desk support, patch
management, and issue resolution, followed by a structured knowledge-transfer to Endothon’s internal staff.
Strategic planning & governance – Deliver a five-year ERP roadmap that includes budgeting, staffing plans, a
governance framework, and a risk-mitigation strategy.
Project Constraints
Budget: US $10 million (a domestic build is considered prohibitive).
Timeline: Ten-month window for implementation, with a 24-month support period afterward.
Scope: All Endothon locations—including sites in the United States, the United Kingdom, France, and Germany.
Customer compatibility: The solution must interoperate seamlessly with the SAP systems used
by Endothon’s aerospace customers (Airbus, Boeing, etc.).
Required Deliverables
1. Findings Report – A five-year plan that contains a detailed cost estimate, hardware and software specifications, an
implementation schedule, identified dependencies, and projected benefits.
2. Workshops & Knowledge Transfer – Department-level sessions to capture requirements, validate designs, and
train Endothon personnel on the new system.
3. Risk & Gap Analysis – An evaluation of international business requirements, network and server infrastructure,
data flows, and security controls (AES-256, SOC 1/2, GDPR). The analysis should include concrete mitigation
recommendations.
4. Governance Framework – A documented decision-making structure, steering-committee charter, escalation
procedures, and KPI/SLA definitions for ongoing support.
5. Executive Presentation – A concise summary of the complete ERP plan for senior management review.
Vendor Qualification Criteria
Minimum ten years of experience developing, configuring, and implementing ERP systems.
100 % independence—no financial ties or commissions from ERP hardware or software vendors.
At least three public-sector strategic-plan projects have been completed within the past five years.
Errors-and-omissions insurance and workers-compensation coverage that
meet Endothon’s master-services-agreement standards.
Evaluation Factors (Endothon’s Scoring Model)
Total cost – Alignment with the US $10 M budget (high weight).
Relevant experience – Track record with international manufacturing or aerospace firms (high weight).
Financial & operational stability (medium weight).
Understanding of Endothon’s requirements – Demonstrated comprehension and clear solution mapping (high
weight).
Reference feedback – Positive input from comparable global companies (medium weight).
Vendor Candidates
Bullzai Ltd. (Chandigarh, India) – Strengths: large resource pool, history of early delivery, subcontractor for IBM,
Airbus, GE, deep SAP expertise.
Risks/Weaknesses: Indian accent may impede communication; a 2011 security breach (remediated but still a
concern).
Contact: Fatima Patel.
Synesthor Ltd. (Sibiu, Romania) – Strengths: American-facing client representatives, engineers who speak clear
English, recent growth after restructuring, SAP experience since 1999.
Risks/Weaknesses: Limited resources, past schedule overruns, prior payroll shutdown (now resolved).
Contact: Albert Kastov.
Summary of Expectations
Timely delivery – Complete the SAP implementation (FICO, HRMS, SD) within ten months.
Cost control – Keep the overall proposal within the US $10 M ceiling and provide transparent pricing.
Security & compliance – Meet AES-256 encryption, SOC 1/2, GDPR, and any other applicable international
standards.
Risk management – Supply a comprehensive risk assessment and mitigation plan as outlined above.
PAGE 2
