Edition by Motack|All 1-20 Chapters Covered With Questions And Verified
Solutions With Rationales And Case Studies.
, TABLE OF CONTENT
SECTION 1 Transformational Leadership
1. Leadership and Management
2. Organizational Structure of Health Care
3. Strategic Management and Planning
4. Financial Management in Health Care
5. Health Care Regulatory and Certifying Agencies
NGN-NCLEX® Section 1 Review
SECTION 2 Structural Empowerment
6. Organizational Decision Making and Shared Governance
7. Professional Decision Making and Advocacy
8. Communication in the Work Environment
9. Personnel Policies and Programs in the Workplace
NGN-NCLEX® Review
SECTION 3 Exemplary Professional Practice
10. Professional Development
11. Professional Practice and Care Delivery Models and Emerging Practice Models
12. Staffing and Scheduling
13. Delegation of Nursing Tasks
14. Providing Competent Staff
15. Group Management for Effective Outcomes
16. Ethical and Legal Issues in Patient Care
NGN-NCLEX® Review
SECTION 4 New Knowledge, Innovations and Improvements
17. Improving Organizational Performance
18. Evidence-Based Practice
19. Monitoring Outcomes and the Use of Data for Improvement
NGN-NCLEX® Section 4 Review
SECTION 5 Congratulations
20. New Graduates: The Immediate Future:Job Interviewing, NCLEX®, and Continuing Education
CHAPTER 1: LEADERSHIP AND MANAGEMENT IN NURSING
SECTION 1: MULTIPLE-CHOICE QUESTIONS
Question 1
A nurse manager notices that staff members are consistently missing documentation of patient
education. Which management function is primarily being neglected?
,a) Planning
b) Organizing
c) Directing
d) Controlling
Correct Answer: d) Controlling
Rationale: Controlling involves monitoring performance, comparing it with standards, and taking
corrective action. Missing documentation indicates a failure to monitor adherence to documentation
standards.
Why others are incorrect:
• a) Planning occurs before implementation; this is a monitoring issue.
• b) Organizing involves resource allocation, not performance review.
• c) Directing involves leading staff, not evaluating their compliance.
Question 2
A charge nurse delegates vital signs to an LPN but fails to verify that the LPN understands the
frequency required. This represents a failure in which component of delegation?
a) Communication
b) Accountability
c) Authority
d) Supervision
Correct Answer: a) Communication
Rationale: Clear communication of task parameters (including frequency) is essential to safe
delegation. The charge nurse did not confirm the LPN's understanding.
Why others are incorrect:
• b) Accountability refers to responsibility for outcomes.
• c) Authority is the right to act; the nurse had authority but failed to communicate.
• d) Supervision occurs after delegation, not during the initial handoff.
Question 3
Which leadership style is most appropriate when a nursing team is highly experienced, self-
motivated, and managing a stable patient unit?
a) Autocratic
b) Laissez-faire
c) Democratic
d) Transactional
Correct Answer: b) Laissez-faire
Rationale: Laissez-faire leadership works best with mature, competent, and intrinsically motivated
teams who need minimal oversight.
, Why others are incorrect:
• a) Autocratic is useful in crises but demotivates experienced staff.
• c) Democratic is effective for team buy-in but can be inefficient for stable, routine situations.
• d) Transactional focuses on rewards/punishments, which is unnecessary with self-motivated
staff.
Question 4
A nurse manager implements a new shift scheduling system without staff input, resulting in low
morale. Which leadership theory best explains this failure?
a) Situational leadership
b) Transformational leadership
c) Theory X assumptions
d) Theory Y assumptions
Correct Answer: c) Theory X assumptions
Rationale: Theory X assumes workers are lazy and need external control. Implementing top-down
changes without input reflects this outdated assumption.
Why others are incorrect:
• a) Situational leadership adapts to the team; this manager did not adapt.
• b) Transformational leadership inspires change through vision, not force.
• d) Theory Y assumes workers are self-directed; this action contradicts that.
Question 5
Which activity is a direct example of the management function of "organizing"?
a) Developing a budget for the next fiscal year
b) Assigning staff to specific patient care teams
c) Counseling a nurse about repeated tardiness
d) Evaluating falls data to adjust safety protocols
Correct Answer: b) Assigning staff to specific patient care teams
Rationale: Organizing involves arranging resources (including personnel) to achieve goals. Assigning
staff to teams is a classic organizing task.
Why others are incorrect:
• a) Budgeting is part of planning.
• c) Counseling is part of directing/leading.
• d) Evaluating data is part of controlling.