MISY 3310 EXAM 3 PRACTICE QUESTIONS
WITH DETAILED EXPLANATIONS 2026
◉ All of the following are typical components or capabilities of an
ECM system except:
a. distribution tools
b. artificial intelligence tools
c. tagging tools
d. knowledge portals
e. interfacing with corporate databases.
Answer: b. artificial intelligence tools
◉ An inference engine is:
a. the programming environment of an expert system
b. a neural network that can make inferences
c. a programming algorithm used to create a virtual world using a
deep learning system
d. a method of organizing expert system knowledge into chunks
e. a strategy used to search through an expert system's collection of
rules and formulate conclusions.
,Answer: e. a strategy used to search through an expert system's
collection of rules and formulate conclusions
◉ An information system for a building company that tracks
construction costs for various projects across the United States
would be categorized as a type of:
a. sensitivity analysis.
b. OLAP.
c. balanced scorecard.
d. MIS.
e. BPM..
Answer: d. MIS
◉ An information system that combines data from internal MIS with
information from financial systems and external sources to deliver
reports such as profit-loss statements and impact analyses, is an
example of:
a. GIS.
b. TPS
c. DSS.
d. ESS.
,e. BPM..
Answer: d. ESS
◉ As discussed in the chapter text, Slack Technologies uses which of
the following to identify customers who are most likely to uses its
products frequently and upgrade to its paid services?
a. Operational analytics
b. Big data analytics
c. Location analytics
d. Predictive analytics
e. Predictive maintenance.
Answer: d. Predictive analytics
◉ As discussed in the chapter text, the three main reasons that
investments in information technology do not always produce
positive results are:
a. management support, technical logistics, and user compliance.
b. organization, culture, and technology.
c. organization, environment, culture.
d. information quality, information integrity, and information
accuracy.
, e. information quality, organizational culture, and management
filters..
Answer: e. information quality, organizational culture, and
management filters
◉ Behavioral models of management see managers as being ___ than
does the classical model.
a. less reactive
b. more systematic
c. more informal
d. more well organized
e. more reflective.
Answer: more informal
◉ CAD workstations:
a. create computer-generated simulations that are so close to reality
that users almost believe they are participating in a real-world
situation.
b. are high-end PCs used in the financial sector to analyze trading
situations instantaneously and facilitate portfolio management.
c. are an example of an expert system.
WITH DETAILED EXPLANATIONS 2026
◉ All of the following are typical components or capabilities of an
ECM system except:
a. distribution tools
b. artificial intelligence tools
c. tagging tools
d. knowledge portals
e. interfacing with corporate databases.
Answer: b. artificial intelligence tools
◉ An inference engine is:
a. the programming environment of an expert system
b. a neural network that can make inferences
c. a programming algorithm used to create a virtual world using a
deep learning system
d. a method of organizing expert system knowledge into chunks
e. a strategy used to search through an expert system's collection of
rules and formulate conclusions.
,Answer: e. a strategy used to search through an expert system's
collection of rules and formulate conclusions
◉ An information system for a building company that tracks
construction costs for various projects across the United States
would be categorized as a type of:
a. sensitivity analysis.
b. OLAP.
c. balanced scorecard.
d. MIS.
e. BPM..
Answer: d. MIS
◉ An information system that combines data from internal MIS with
information from financial systems and external sources to deliver
reports such as profit-loss statements and impact analyses, is an
example of:
a. GIS.
b. TPS
c. DSS.
d. ESS.
,e. BPM..
Answer: d. ESS
◉ As discussed in the chapter text, Slack Technologies uses which of
the following to identify customers who are most likely to uses its
products frequently and upgrade to its paid services?
a. Operational analytics
b. Big data analytics
c. Location analytics
d. Predictive analytics
e. Predictive maintenance.
Answer: d. Predictive analytics
◉ As discussed in the chapter text, the three main reasons that
investments in information technology do not always produce
positive results are:
a. management support, technical logistics, and user compliance.
b. organization, culture, and technology.
c. organization, environment, culture.
d. information quality, information integrity, and information
accuracy.
, e. information quality, organizational culture, and management
filters..
Answer: e. information quality, organizational culture, and
management filters
◉ Behavioral models of management see managers as being ___ than
does the classical model.
a. less reactive
b. more systematic
c. more informal
d. more well organized
e. more reflective.
Answer: more informal
◉ CAD workstations:
a. create computer-generated simulations that are so close to reality
that users almost believe they are participating in a real-world
situation.
b. are high-end PCs used in the financial sector to analyze trading
situations instantaneously and facilitate portfolio management.
c. are an example of an expert system.
