COMPREHENSIVE EXAM SCRIPT FULL
QUESTIONS AND CORRECT ANSWERS
◉What is a memorandum? Answer: A written document businesses
use to announce information, typically for mass communication
within an organization.
◉What are the typical contents of a memorandum? Answer:
Progress status, confirmation of agreements, requests for action, and
requests for ideas on solving problems.
◉What are the typical purposes of a memorandum? Answer: To
provide progress status, confirm agreements, request action, or
request ideas on solving a problem.
◉How are memorandums signed? Answer: They are not signed; the
writer writes their initials beside their name.
◉What is the primary function of reports in business? Answer: To
share and retain information for decision-making.