Health & Social Care-Exam-(GCSE
OCR) Test Questions with
Correct/Verified Answers 2026
Updated.
What is a right? - Answer Something which is legally entitled to. Set out and supported by
legislation
Alternatives Available - how does it support rights? - Answer Awareness of different options
empowers people to take control of their own decisions
User can choose most appropriate care
Results of tests treatments - how does it support rights? - Answer People can choose/know
options/know the treatment
Location - how does it support rights? - Answer Users are aware of where the specific
services are available
Contact details for service - how does it support rights? - Answer Phone numbers & emails so
that the user can communicate with the provider
Times services open/close - how does it support rights? - Answer So individual knows when
they can access the service
So time is not wasted attending when the services are not available
Dynavox - Answer Speech generating software
Lightwriter - Answer A text to speech device
P.E.C.S. - Answer Picture Exchange Communication System
4 key points on effective communication... - Answer Not being patronising
Listening to individuals needs
Using vocabulary that can be understood
, Adapting communication to meet individual needs or the situation
Equal treatment - Answer Treated according to need and ability
Given opportunities and access
Which groups are protected by legislation? - Answer Older people
Men and women
People with diabilities
Minority ethnic groups
Vulnerable adults
Children and young people
Vulnerable - Answer When an individual is unable to take care of themselves against
significant harm or exploitation
Listening to individuals - Answer Active listening
Asking the person
Concentrating on what is being said
Using vocabulary that can be understood - Answer Not using jargon
Age appropriate
Simplified language
Explain specialist terms
Use what's available in technology & translators & interpreters
Adapting communication to meet individual needs or the situation - Answer Specialist
methods (PECS, Braille, Signing)
Technological aids
Other methods (loop system, flash cards)
7 pieces of info service providers need to include - Answer Times service opens/closes
Contact details for the service
Type of care provided
Location
Alternatives available
OCR) Test Questions with
Correct/Verified Answers 2026
Updated.
What is a right? - Answer Something which is legally entitled to. Set out and supported by
legislation
Alternatives Available - how does it support rights? - Answer Awareness of different options
empowers people to take control of their own decisions
User can choose most appropriate care
Results of tests treatments - how does it support rights? - Answer People can choose/know
options/know the treatment
Location - how does it support rights? - Answer Users are aware of where the specific
services are available
Contact details for service - how does it support rights? - Answer Phone numbers & emails so
that the user can communicate with the provider
Times services open/close - how does it support rights? - Answer So individual knows when
they can access the service
So time is not wasted attending when the services are not available
Dynavox - Answer Speech generating software
Lightwriter - Answer A text to speech device
P.E.C.S. - Answer Picture Exchange Communication System
4 key points on effective communication... - Answer Not being patronising
Listening to individuals needs
Using vocabulary that can be understood
, Adapting communication to meet individual needs or the situation
Equal treatment - Answer Treated according to need and ability
Given opportunities and access
Which groups are protected by legislation? - Answer Older people
Men and women
People with diabilities
Minority ethnic groups
Vulnerable adults
Children and young people
Vulnerable - Answer When an individual is unable to take care of themselves against
significant harm or exploitation
Listening to individuals - Answer Active listening
Asking the person
Concentrating on what is being said
Using vocabulary that can be understood - Answer Not using jargon
Age appropriate
Simplified language
Explain specialist terms
Use what's available in technology & translators & interpreters
Adapting communication to meet individual needs or the situation - Answer Specialist
methods (PECS, Braille, Signing)
Technological aids
Other methods (loop system, flash cards)
7 pieces of info service providers need to include - Answer Times service opens/closes
Contact details for the service
Type of care provided
Location
Alternatives available
