Health and social care - RO32- Test
Questions with Quality Answers 2026
Updated.
What is healthcare and social care? - Answer HEALTHCARE is the care related to the
treatment, control and prevention of a person with a disease/ illness/ disability, caring for their
needs.
SOCIAL CARE is providing physical, emotional and social assistance within the daily activities of
living
THERE ARE 2 TYPES OF CARE SETTINGS
What are service users, providers and practitioners? - Answer USERS: anyone who is a patient
and uses health and social care services
PROVIDERS: an individual/ organization whom provide services to a party
PRACTITIONERS: a person engaged in art, discipline or profession, especially medicine (the
highly skilled people who work within services such as doctors)
What is person centred care? - Answer - care which supports and based off the needs of the
individual
Name examples of healthcare and social care settings: - Answer HEALTHCARE;
- GP surgery
- Hospital
- opticians
- pharmacy
- nursing home
SOCIAL CARE:
- residential/ retirement home
- food bank
- support group
- homeless shelter
, What are the 5 different rights of social users? - Answer 1) CHOICE
2) CONFIDENTIALITY
3) CONSULTATION
4) EQUAL AND FAIR TREATMENT
5) PROTECTION FROM HARM AND ABUSE
What does it mean by right to choice and some examples? - Answer RIGHT TO CHOICE = the
right to choose is when the service users can receive help, services and treatment which suit
their religious beliefs and own morals - they are in control of what help they receive.
examples:
In a hospital, this can be seen when a patient may be against pork (for religious reasons) and
therefore chooses not to take any medicine that may contain it. The doctor must obey and not
give them medicine with pork - since that was the patients choice.
In a residential home, service users are given the choice of what activities they do and how they
want them to be carried out as well as choice regarding the service provider (specific gender
e.g.)
- e.g. they may want specific meals for provider to cook that match their dietary needs.
What does it mean by right to confidentiality and some examples? - Answer Confidentiality:
the right to keep intimate or personal information private, meaning the service provider in
unable to share this information. (This is often useful as info told may change the treatment
received as well as help people confess embarrassing symptoms).
In a hospital, doctors and nurses are required to keep names, diseases, and conditions private,
therefore the service user is able to trust them without fear of any symptoms or experiences
they have being shared. All this info would be filed properly. (Example: if a person found it
difficult to walk up the stairs without getting tired).
In a residential home, service users have the right to have information about their struggles
private - only to be known the by service provider(s) - e.g. if they cannot wash themselves.
Questions with Quality Answers 2026
Updated.
What is healthcare and social care? - Answer HEALTHCARE is the care related to the
treatment, control and prevention of a person with a disease/ illness/ disability, caring for their
needs.
SOCIAL CARE is providing physical, emotional and social assistance within the daily activities of
living
THERE ARE 2 TYPES OF CARE SETTINGS
What are service users, providers and practitioners? - Answer USERS: anyone who is a patient
and uses health and social care services
PROVIDERS: an individual/ organization whom provide services to a party
PRACTITIONERS: a person engaged in art, discipline or profession, especially medicine (the
highly skilled people who work within services such as doctors)
What is person centred care? - Answer - care which supports and based off the needs of the
individual
Name examples of healthcare and social care settings: - Answer HEALTHCARE;
- GP surgery
- Hospital
- opticians
- pharmacy
- nursing home
SOCIAL CARE:
- residential/ retirement home
- food bank
- support group
- homeless shelter
, What are the 5 different rights of social users? - Answer 1) CHOICE
2) CONFIDENTIALITY
3) CONSULTATION
4) EQUAL AND FAIR TREATMENT
5) PROTECTION FROM HARM AND ABUSE
What does it mean by right to choice and some examples? - Answer RIGHT TO CHOICE = the
right to choose is when the service users can receive help, services and treatment which suit
their religious beliefs and own morals - they are in control of what help they receive.
examples:
In a hospital, this can be seen when a patient may be against pork (for religious reasons) and
therefore chooses not to take any medicine that may contain it. The doctor must obey and not
give them medicine with pork - since that was the patients choice.
In a residential home, service users are given the choice of what activities they do and how they
want them to be carried out as well as choice regarding the service provider (specific gender
e.g.)
- e.g. they may want specific meals for provider to cook that match their dietary needs.
What does it mean by right to confidentiality and some examples? - Answer Confidentiality:
the right to keep intimate or personal information private, meaning the service provider in
unable to share this information. (This is often useful as info told may change the treatment
received as well as help people confess embarrassing symptoms).
In a hospital, doctors and nurses are required to keep names, diseases, and conditions private,
therefore the service user is able to trust them without fear of any symptoms or experiences
they have being shared. All this info would be filed properly. (Example: if a person found it
difficult to walk up the stairs without getting tired).
In a residential home, service users have the right to have information about their struggles
private - only to be known the by service provider(s) - e.g. if they cannot wash themselves.
