1|Page
ETA Certified Payments Professional (CPP) Exam Prep
Document 2026/2027 ||Verified Exam!!!|| Electronic
Transactions Association | Payments Industry
Compliance & Processing ||Verified Questions with
Detailed Rationales
Which of the following merchants would be considered the
highest risk? - Answer-Time share advertising
In a blended pricing method (three tiers, enhanced bill-
back), merchant manually enters a VISA card transaction,
but forgets to enter the AVS. What is the appropriate
interchange category for this transaction? - Answer-EIRF
What information should be discussed at the time of sale
in order to BEST establish a credible relationship between
the payments professional and the merchant? - Answer-
Discount rates, transaction fees, and settlement fees
MasterCard's Convenience Purchases interchange
qualification applies to which of the following transactions?
- Answer-Payment for taxi services
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When proposing check processing services to be included
in a merchant's existing terminal, what steps should be
taken to ensure the ability to process transactions? -
Answer-Verify the terminal and check reader/imager
compatibility with the processor
A payments professional believes that a prospective client
with a large customer base would benefit from the use of a
PCI-compliant credit card storage module. However, prior
to offering the solution, the payments professional needs
to identify the merchant's key pain points and goals. As
part of the discovery process, which of the following
questions would BEST elicit the merchant's need to
implement the solution? - Answer-"Are you concerned
about the security risks associated with storing customer
data?"
What data elements are MOST critical to the payments
professional when comparing a merchant's current
statement to the new offer proposed by the payment
professional? - Answer-Volume, average ticket, rate, and
transaction fee
Using the interchange plus model, which of the following
costs can be adjusted during negotiations with the
merchant? - Answer-Acquirer markup
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For most credit card transactions, what is the MAXIMUM
numbers of days between the sale and when a dispute
request can be initiated? - Answer-120 days
A payments professional meets with a merchant who
discloses that it has a subprime credit. What additional
materials may be required? - Answer-Profit and loss
statement. Previous processing statements and bank
statements
When submitting documents for a new or existing
merchant, which of the following merchant types can be
boarded for American Express Opt Blue? - Answer-A
restaurant that processes $900,000 in annual American
Express charge volume
How is the effective rate calculated? - Answer-Total dollars
spent divided by sales dollar volume
A merchant has contacted the payments professional to
inquire about an increase in the number of returned
checks. How should the payments professional respond to
, 4|Page
the merchant's inquiry? - Answer-Recommend a check
guarantee service
A merchant has a IP-facing device. Which action MUST be
completed to ensure PCI compliance? - Answer-Complete
IP scanning quarterly and complete a SAQ annually
Which of the following describes a valid reason for a
merchant to be removed from the MATCH list? - Answer-
The merchant was erroneously placed on the MATCH list,
or the listing is for reason code 12
During review of a potential e-commerce merchant's
website, which of the following information MUST be
present for approval of a merchants account? - Answer-
Terms and conditions, prices, and delivery policy
A merchant does not accept credit card transactions for
amounts under $20. What possible repercussions issued
by the card brands could stem from this process? -
Answer-The merchant may be warned, fined, or
terminated
ETA Certified Payments Professional (CPP) Exam Prep
Document 2026/2027 ||Verified Exam!!!|| Electronic
Transactions Association | Payments Industry
Compliance & Processing ||Verified Questions with
Detailed Rationales
Which of the following merchants would be considered the
highest risk? - Answer-Time share advertising
In a blended pricing method (three tiers, enhanced bill-
back), merchant manually enters a VISA card transaction,
but forgets to enter the AVS. What is the appropriate
interchange category for this transaction? - Answer-EIRF
What information should be discussed at the time of sale
in order to BEST establish a credible relationship between
the payments professional and the merchant? - Answer-
Discount rates, transaction fees, and settlement fees
MasterCard's Convenience Purchases interchange
qualification applies to which of the following transactions?
- Answer-Payment for taxi services
,2|Page
When proposing check processing services to be included
in a merchant's existing terminal, what steps should be
taken to ensure the ability to process transactions? -
Answer-Verify the terminal and check reader/imager
compatibility with the processor
A payments professional believes that a prospective client
with a large customer base would benefit from the use of a
PCI-compliant credit card storage module. However, prior
to offering the solution, the payments professional needs
to identify the merchant's key pain points and goals. As
part of the discovery process, which of the following
questions would BEST elicit the merchant's need to
implement the solution? - Answer-"Are you concerned
about the security risks associated with storing customer
data?"
What data elements are MOST critical to the payments
professional when comparing a merchant's current
statement to the new offer proposed by the payment
professional? - Answer-Volume, average ticket, rate, and
transaction fee
Using the interchange plus model, which of the following
costs can be adjusted during negotiations with the
merchant? - Answer-Acquirer markup
,3|Page
For most credit card transactions, what is the MAXIMUM
numbers of days between the sale and when a dispute
request can be initiated? - Answer-120 days
A payments professional meets with a merchant who
discloses that it has a subprime credit. What additional
materials may be required? - Answer-Profit and loss
statement. Previous processing statements and bank
statements
When submitting documents for a new or existing
merchant, which of the following merchant types can be
boarded for American Express Opt Blue? - Answer-A
restaurant that processes $900,000 in annual American
Express charge volume
How is the effective rate calculated? - Answer-Total dollars
spent divided by sales dollar volume
A merchant has contacted the payments professional to
inquire about an increase in the number of returned
checks. How should the payments professional respond to
, 4|Page
the merchant's inquiry? - Answer-Recommend a check
guarantee service
A merchant has a IP-facing device. Which action MUST be
completed to ensure PCI compliance? - Answer-Complete
IP scanning quarterly and complete a SAQ annually
Which of the following describes a valid reason for a
merchant to be removed from the MATCH list? - Answer-
The merchant was erroneously placed on the MATCH list,
or the listing is for reason code 12
During review of a potential e-commerce merchant's
website, which of the following information MUST be
present for approval of a merchants account? - Answer-
Terms and conditions, prices, and delivery policy
A merchant does not accept credit card transactions for
amounts under $20. What possible repercussions issued
by the card brands could stem from this process? -
Answer-The merchant may be warned, fined, or
terminated
