PUBLIX PRODUCE MANAGEMENT TEST PRACTICE
EXAM QUESTIONS WITH 100% CORRECT ANSWERS .
Customer Value - correct Answers -Always looks to add value to the role you plan, carefully
order, and handle products to prevent out of stock, as well as to ensure product quality
What is the 5s Process? - correct Answers -The way to keep inventory organized
creates organization
clean/visual support for the workplace
What are the steps to the 5s Process? - correct Answers -1) Sort and Remove
2) Shine ("grade)
3) Set locations and visual cues (merchandise)
4) Standardize
5) Sustain
What is Step 5 in the 5s process? - correct Answers -Follow up and ensure organization
What is Step 3 in the 5s process? - correct Answers -Set locations and visual cues:
Setting locations for base inventory items
creating signage to maintain correct location
What is Step 4 in the 5s process? - correct Answers -Standardize:
Integrating set locations
Order, stocking, rotating, and receiving
Determining necessary amounts needed to maintain inventory
1
,What is Step 2 in the 5s process? - correct Answers -Shine:
Use opportunity to clean the workspace
How can product quality be maintained? - correct Answers -Apply date stickers
Discard expired items
Follow rotation practices
Maintain proper temperatures
Remove items in danger zone for over 4 hours
Know shelf lives of products
Product Quality - correct Answers -Great tasting
Safe to eat
Fresh
Exceeds customers' expectations
ROSCO - correct Answers -(R)etail
(O)peration
(S)core (C)ard
(O)verview
YTD - correct Answers -Year to Date
(Found on PnL)
WTD - correct Answers -Week to Date
2
, (Found on PnL)
GL - correct Answers -General Liability
CQA - correct Answers -Corporate Quality Assurance
DSD - correct Answers -Direct Store Delivery
Steps to Shoplifting Detainment - correct Answers -1) Approach
2) Selection
3) Concealment
4) Maintain 100% continuous observation of customer
5) Suspect must pass all points of purchase and failure to pay
6) Detention
Publix's Founding Facts: Who/where/when was Publix founded? - correct Answers -Publix was
funded in 1930 in Winter Haven, Florida, by George W. Jenkins.
Publix's Founding Facts: We are the largest _________ _________ organization in
___________. - correct Answers -We are the largest employee-owned grocery chain in the US.
Publix's Founding Facts: We are one of the ____________ largest volume supermarket chains in
____________. - correct Answers -We are one of the 10 largest-volume supermarket chains in
the US.
What are the requirements for Daily Workflow Organization? - correct Answers -Physical layout
Work flow
Speed
What information is considered confidential? - correct Answers -Work schedules
3
EXAM QUESTIONS WITH 100% CORRECT ANSWERS .
Customer Value - correct Answers -Always looks to add value to the role you plan, carefully
order, and handle products to prevent out of stock, as well as to ensure product quality
What is the 5s Process? - correct Answers -The way to keep inventory organized
creates organization
clean/visual support for the workplace
What are the steps to the 5s Process? - correct Answers -1) Sort and Remove
2) Shine ("grade)
3) Set locations and visual cues (merchandise)
4) Standardize
5) Sustain
What is Step 5 in the 5s process? - correct Answers -Follow up and ensure organization
What is Step 3 in the 5s process? - correct Answers -Set locations and visual cues:
Setting locations for base inventory items
creating signage to maintain correct location
What is Step 4 in the 5s process? - correct Answers -Standardize:
Integrating set locations
Order, stocking, rotating, and receiving
Determining necessary amounts needed to maintain inventory
1
,What is Step 2 in the 5s process? - correct Answers -Shine:
Use opportunity to clean the workspace
How can product quality be maintained? - correct Answers -Apply date stickers
Discard expired items
Follow rotation practices
Maintain proper temperatures
Remove items in danger zone for over 4 hours
Know shelf lives of products
Product Quality - correct Answers -Great tasting
Safe to eat
Fresh
Exceeds customers' expectations
ROSCO - correct Answers -(R)etail
(O)peration
(S)core (C)ard
(O)verview
YTD - correct Answers -Year to Date
(Found on PnL)
WTD - correct Answers -Week to Date
2
, (Found on PnL)
GL - correct Answers -General Liability
CQA - correct Answers -Corporate Quality Assurance
DSD - correct Answers -Direct Store Delivery
Steps to Shoplifting Detainment - correct Answers -1) Approach
2) Selection
3) Concealment
4) Maintain 100% continuous observation of customer
5) Suspect must pass all points of purchase and failure to pay
6) Detention
Publix's Founding Facts: Who/where/when was Publix founded? - correct Answers -Publix was
funded in 1930 in Winter Haven, Florida, by George W. Jenkins.
Publix's Founding Facts: We are the largest _________ _________ organization in
___________. - correct Answers -We are the largest employee-owned grocery chain in the US.
Publix's Founding Facts: We are one of the ____________ largest volume supermarket chains in
____________. - correct Answers -We are one of the 10 largest-volume supermarket chains in
the US.
What are the requirements for Daily Workflow Organization? - correct Answers -Physical layout
Work flow
Speed
What information is considered confidential? - correct Answers -Work schedules
3
