PN1- Exam 1 Review.

PN1- Exam 1 Review/PN1- Exam 1 Review. 1. Review on therapeutic communication. a. Therapeutic communication – Patient-centered communication in which the goal is to promote a greater understanding of a patient’s needs, concerns, and feelings. (Burton, 10/2014) b. Therapeutic communication and active listening (listening with concentration and focused energy) are incorporated into your care. You give objective and thorough end-of-shift reports and document objectively about the care given and the status of patients. (deWit, , p. 2) 2. Review on active listening? a. Active listening – Techniques that use all the senses to interpret verbal and nonverbal messages. In this type of listening, attention is paid both to what the speaker is saying and also to what the speaker is not saying. The mind of the listener focuses on the interaction and detects feelings as well as the spoken words. (Burton, 10/2014)