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MHA 702: Study Guide Exam 3 Chp 7, 8, & 9 | Questions and Answers | Verified Solutions | 2026 Edition | Pass Guaranteed | Louisiana State University

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MHA 702: Study Guide Exam 3 Chp 7, 8, & 9 | Questions and Answers | Verified Solutions | 2026 Edition | Pass Guaranteed | Louisiana State University

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MHA 702: Study Guide Exam 3 Chp 7, 8, & 9 |
Questions and Answers | Verified Solutions | 2026
Edition | Pass Guaranteed | Louisiana State
University

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Terms in this set (66)



What is Scientific Mngt? Efficiency
Focuses on process and production while ignoring
people
significant contribution to assembly line and
strengthened the concept of production centered
mngt


What are the 3 approaches in Authoritarian, Legalistic and Humanistic
employee relations?


Authoritarian Mngt minimize the importance of people
motivating force is fear
autocratic mngrs in charge
employees do as they're told or leave


Legalistic Mngt began in 1930 with passage of wage and hour laws,
expanded with civil rights of of 64'
Mngrs act with employees out of strict regard for
employee rights

, Humanistic Mngt well treated employees who are dealt with fairly &
equitably are generally better producers and more
loyal than those who are not
Significant influences: Legislation and Human
relations movement


Residual Authoritarianism Authoritarian attitudes persist
Due to being trained by and emulating
authoritarian role models
Human behavior often changes slowly - in this case
"dies away"


2 approaches to mngt in a parallel job organization system
mngt system cooperative motivation system


Job Organization System Repetitive work is dominant
Advanced approach to management
Jobs highly organized
Close control typical
Depends on economic motives


Cooperative Motivation System Varied and variable tasks
Loose, unpredictable
Loosely organized
Open; tight control not possible
Enthusiasm & motivation


Who developed the Opposing views Douglas McGregor
of employees


Opposing views of employees Theory X and Theory Y

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