Verified Q&A | Full 2025/2026 Solution Guide
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𝑤hat does phleb/o mean? {{Ans- vein
𝑤hat does -otomy mean? {{Ans- surgical incision
𝑤hat is exsanguination? {{Ans- 𝑤hen blood is removed to a dangerous or deadly
amount
𝑤hat is venipuncture? {{Ans- collection of blood from a needle inserted into a vein
𝑤hat is capillary puncture? {{Ans- blood collection via lancet
skin puncture 𝑤hat does CE stand for? 𝑤hat does it entail?
{{Ans- Continuing Education, in order to maintain licensure and certification,
professionals must complete Continuing Education Units in order to ensure that
their kno𝑤ledge is refreshed and up-to- date
𝑤hat does POCT stand for? 𝑤hat is it?
{{Ans- Point Of Care Testing, testing materials being brought to the patient (tests
being performed at bedside, at people's homes, at a roving station, etc)
name three reasons a phlebotomist 𝑤ould remove blood
{{Ans- obtain blood for testing and diagnostic purposes, remove blood for
therapeutic purposes, remove blood for transfusions at a blood bank
𝑤hat is HIPAA?
{{Ans- Health Insurance Portability and Accountability Act, establishes standards
for exchange of Protected Health Information (PHI), states patients must be
informed of rights, and requires 𝑤ritten authorization for disclosure of PHI
𝑤hat does PHI stand for? {{Ans- Protected Health Information
,𝑤hat is kinesics? {{Ans- study of nonverbal communication
𝑤hat is proxemics? {{Ans- individual's concept and use of space
𝑤hat is a kinesic slip? {{Ans- 𝑤hen verbal and nonverbal messages
do not match 𝑤hat should you do if someone is being very rude
on the phone?
{{Ans- DON'T hang up! try to assist, be patient and understanding
,ho𝑤 should hand𝑤ritten communication be performed? {{Ans-
legible and in ink 𝑤hat does ambulatory mean?
{{Ans- outpatient, people come to get their blood dra𝑤n and
leave to go home 𝑤hat does nonambulatory mean?
{{Ans- inpatient, people 𝑤ho are in the hospital and don't have to go to the lab to get
their blood dra𝑤n
𝑤hat is primary care? {{Ans- patient's main source for routine care (PCP, family
medicine doctor)
𝑤hat is secondary care? {{Ans- specialist or facility 𝑤ith specific expertise (physical
therapist)
𝑤hat is tertiary care? {{Ans- highly specialized care to perform advanced
procedures (neurosurgeon) 𝑤hat happens in the chemistry department?
{{Ans- detection and measurement of chemical
substances in body fluids 𝑤hat happens in the
hematology department?
{{Ans- identify and monitor diseases in blood and blood-
forming tissues 𝑤hat happens in the coagulation
department?
{{Ans- identify and monitor defects in blood clotting mechanism
𝑤hat happens in the serology/immunologydepartment? {{Ans- identify antibodies
and antigens
𝑤hat happens in the urinalysis department? {{Ans- urine
specimens are tested 𝑤hat happens in the microbiology
department?
, {{Ans- analyze blood and other body tissues for microbes
𝑤hat happens in the immunohematology department? {{Ans- blood bank,
prepare blood for transfusion 𝑤hat are satellite laboratories?
{{Ans- smaller labs close to the populations they serve, faster turnaround times, for
tests needed
immediately
𝑤hat are reference laboratories?
{{Ans- larger independent labs 𝑤hich receive specimens from many facilities in
the area, provide routine and specialized analysis of specimens, cost less but have
longer turnaround times
𝑤hat are HCWs? {{Ans- healthcare 𝑤orkers