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HRM3705 - EXAM PACK (2022)

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HRM3705 - EXAM PACK (2022)

Institution
HRM
Module
HRM

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HRM3705 - EXAM PACK
(2022)
_____ are paid holidays that vary from year to year. - Floating holidays



_____ consists of the relative pay for different jobs within the organization. - Job structure



_____ is a collective term used to refer to various forms of pay linked to an employee's
performance as an individual, group member, or organization member. - Incentive pays



_____ is a gainsharing program in which employees receive a bonus if the ratio of labor costs to
the sales value of production is below a set standard. - Scanlon plan



_____ is a group incentive program that measures improvements in productivity and
effectiveness and distributes a portion of each profit to employees. - Gainsharing



_____ is a health care plan that contracts with health care professionals to provide services at a
reduced fee. - Preferred provider organization



_____ is a principle of discipline that advocates giving clear warning and following up with
consistent, objective, and immediate consequences. - Hot-stove rule



_____ is a referral service that existing employees can use to seek professional treatment for
emotional problems or substance abuse. - Employee assistance program



_____ is a service in which professionals try to help dismissed employees manage the transition
from one job to another. - Outplacement counseling

, _____ is a system of linking pay increases to ratings on performance appraisals. - Merit pays



_____ is the process of resolving disputes by taking them to a panel composed of
representatives from the organization at the same levels as the people in the dispute. - Peer
review



_____ refers to a binding process in which a professional judge from outside the organization
hears the case and resolves it by making a decision. - Arbitration



_____ refers to a combination of performance measures directed toward the company's long-
and short-term goals and used as the basis for awarding incentive pay. - Balanced scorecard



_____ refers to a judgment that fair methods were used to determine the consequences an
employee receives. - Procedural justice



_____ refers to a set of possible pay rates defined by a minimum, maximum, and midpoint of
pay for employees holding a particular job or a job within a particular pay grade - Pay range



_____ refers to pervasive low levels of satisfaction with all aspects of life, compared with other
people's feelings. - Negative affectivity



_____ represents a state in which too many expectations or demands are placed on a person. -
Role overload



A _____, most often used for negotiations with government bodies, typically reports on the
reasons for the dispute, the views and arguments of both sides, and (sometimes) a
recommended settlement, which the parties may decline. - fact finder

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HRM
Module
HRM

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