TIPS CERTIFICATION EVALUATION EXAM ALL
QUESTIONS AND ANSWERS SURE A+
✔✔Benefits of Using Reasonable Efforts - ✔✔1. Protect yourself from penalty and
liability
✔✔3 Examples of Reasonable Efforts - ✔✔1. Follow safe serve guidelines
2. Call a cab
3. Suggest food
4. Get trained
5. Check ID
6. Refuse service
7. Call the police
8. Place a sign
9. Suggest non-alcohol drinks
✔✔ID's that not acceptable - ✔✔Expired ID's for when guests look underage
Any sign that the ID has been altered
✔✔Three steps for properly checking ID - ✔✔1. Verify the information
2. Check for alteration
3. Establish ID Ownership
✔✔Underage warning behaviors - ✔✔hesitation -- can ask someone else in the group
for the information (first can ask if "you all know each other's names right?)
Ask for a secondary ID
unusual drink order (shot of rum without the coke)
nervous
in the bathroom when everyone making their order
gets upset when asked for ID
✔✔Blood Alcohol Content - ✔✔California .08
✔✔Proper Documentation of Reasonable Efforts - ✔✔Incident Report Log Book
✔✔Incident report log book - ✔✔1. Anytime you cut off a guest
2. Anytime you refuse service to someone who just arrived
3. Any incident that involves the possibility of violence
4. Any time you have to call for assistance
A. Witnesses to the incident
B. Date/Time
QUESTIONS AND ANSWERS SURE A+
✔✔Benefits of Using Reasonable Efforts - ✔✔1. Protect yourself from penalty and
liability
✔✔3 Examples of Reasonable Efforts - ✔✔1. Follow safe serve guidelines
2. Call a cab
3. Suggest food
4. Get trained
5. Check ID
6. Refuse service
7. Call the police
8. Place a sign
9. Suggest non-alcohol drinks
✔✔ID's that not acceptable - ✔✔Expired ID's for when guests look underage
Any sign that the ID has been altered
✔✔Three steps for properly checking ID - ✔✔1. Verify the information
2. Check for alteration
3. Establish ID Ownership
✔✔Underage warning behaviors - ✔✔hesitation -- can ask someone else in the group
for the information (first can ask if "you all know each other's names right?)
Ask for a secondary ID
unusual drink order (shot of rum without the coke)
nervous
in the bathroom when everyone making their order
gets upset when asked for ID
✔✔Blood Alcohol Content - ✔✔California .08
✔✔Proper Documentation of Reasonable Efforts - ✔✔Incident Report Log Book
✔✔Incident report log book - ✔✔1. Anytime you cut off a guest
2. Anytime you refuse service to someone who just arrived
3. Any incident that involves the possibility of violence
4. Any time you have to call for assistance
A. Witnesses to the incident
B. Date/Time
