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An employee who believes that he or she has been
discriminated against according to the Americans with
Disabilities Act (ADA) must file a complaint with the: -
ANSWERS-1. Social Security Administration (SSA)
2. National Labor Relations Board (NLRB)
3. Occupational Safety and Health Administration (OSHA)
4. Equal Employment Opportunity Commission (EEOC)
4
A healthcare organization's employee handbook: - ANSWERS-
1. is generally considered the property of the employer
2. can be considered an enforceable contact between employer
and employee
3. should be written clearly enough to leave no latitude for
interpretation
4. should be written in lay terms and kept in the administrator's
office 3
An employee with 30 years' experience at a healthcare
organization was not chosen to attend a training and ask the
supervisor why. The supervisor said, "You've been with the
,company for a long time, and I assumed you would retire
before then." In doing so, the supervisor: - ANSWERS-1. did not
discriminate, by assuming someone of retirement age would
retire
2. discriminated against the employee because of the
employee's age
3. discriminated against the employee, as the employee
obviously had seniority
4. did not discriminate, as the employee was not a high
performer 2
In deciding which style of management to employ while running
the day-to-day operations of a healthcare organization, the
administrator's best approach is to: - ANSWERS-1. use a mix of
all styles while integrating it into the overall organization,
goals, and operation
2. consult with the governing body and comply with federal
policies, guidelines, and procedures
3. determine the strength and weaknesses of the staff and
implement a performance incentive program
4. choose a firm and goal-oriented style in order to
command respect from colleagues and subordinates
1
Healthcare organizations are required by the Occupational
Safety and Health Administration (OSHA) to maintain a log and
summary of occupational injuries and illnesses and to display
the log in the healthcare organizations: - ANSWERS1. at the
onset of injury or illness
,2. within five days of an injury or illness
3. quarterly
4. annually
4
Under the Americans with Disabilities Act of 1990 (ADA), which
of the following is considered a reasonable accommodation for
an employee with a disability? - ANSWERS-1. Allow payroll
deductions to purchase adaptive equipment
2. Switching offices to accommodate the employee
3. Offering internal job opportunities to the employee
4. Acquiring or modifying equipment for their use
2
In order to be in compliance with the Immigration Reform and
Control Act of 1986, an I-9 Form must be completed within what
time period after the first date of employment? - ANSWERS-1.
24 hours
2. 72 hours
3. 5 days
4. 90 days
2
Which of the following is a duty an employer has under the
Occupational Safety and Health Act of 1970 (OSH Act)? -
ANSWERS-1. Provide employee with fully lighted parking
2. Furnish employment free of recognized hazards
3. Offer safety guards for the sharpest objects
, 4. Assure Safety Data Sheets (SDS) are available during regular
office hours 2
Which questions may not be asked of a job applicant by a
prospective employer? - ANSWERS-1. What kind of discharge
did you receive from the military
2. How would your previous boss describe you?
3. Why would you make a good employee?
4. What were your duties in your previous position?
1
The purpose of the Occupational Safety and Health Act (OSH
Act) of 1970 is to: - ANSWERS-1. define the rights of both
employees and employers, encourage collective bargaining,
and eliminate certain harmful labor practices
2. present recommendations to employers relating to safe
and healthful working conditions for every worker in the United
States
3. create policies and procedures for facilities with regard to
employee/employer health concerns
4. provide each employee with a safe workplace free from
recognized hazards 4
S
Which of the following is a mechanism for keeping employees
informed of their strengths and weaknesses on the job? -
ANSWERS-1. Performance evaluation
2. Staff meeting
3. Documented consultation
4. Written warning