WITH COMPLETE SOLUTION AND REVIEW
MATERIAL
●● What is the main goal of conducting an organizational level needs
assessment
Answer: Should be conducted in order to determine its short- and long-
term goals and needs. It is at this step that the anticipated future needs of
the firm are identified based on vision and anticipated strategy and the
organization's product-market niche.
●● What are the three levels of needs assessment.
Answer: Organization analysis, task level and person level
●● When performing an organization analysis, it is necessary to
investigate _________ components of an organization.
Answer: system-wide
●● The degree to which the program is connected to—and supportive
of—organizational goals and strategy:
Answer: Determines the effectiveness of the training program
, ●● What is one reason why it is important for the training program to be
supportive of organizational goals and strategies?
Answer: So employees attend take and it seriously & Managers value
the training
●● A task analysis is used to:
Answer: conducted to determine the tasks required to meet major
organizational goals presently and in the future, and to determine
important dimensions of these tasks. The determination of major tasks
then leads to the development of a list of knowledge, skills, abilities, and
other characteristics (KSAOs) deemed necessary for successful job
completion. These KSAOs, in turn, can be translated quite directly into
learning objectives for a training program.
●● A task analysis results in a detailed statement of:
Answer: A description of the job-
●● The preliminary list of tasks associated with a given job can be
developed by:
Answer: The preliminary list of tasks associated with a given job might
be developed by talking with those who have done the work or their
supervisors, or through direct observation of someone doing the job.
●● Once the preliminary list of tasks is developed, the analyst should
seek validation of the list by: