MNG3702 – Strategy Implementation and Control | Centre for Academic Excellence
CENTRE FOR ACADEMIC EXCELLENCE
WhatsApp: +27 73 887 0986 | Email:
MNG3702
Strategy Implementation and Control
COMPREHENSIVE EXAM-READY STUDY NOTES
All 8 Lessons | Learning Outcomes | Exam Questions & Solutions
Based on the 2026 Study Guide & Venter & Botha (2022) Prescribed Textbook
University of South Africa (UNISA)
Department of Business Management
2026
Page 1 | +27 73 887 0986 |
, MNG3702 – Strategy Implementation and Control | Centre for Academic Excellence
A WELCOME NOTE FROM THE CENTRE FOR ACADEMIC
EXCELLENCE
Dear Student,
Thank you for purchasing the MNG3702 Comprehensive Exam-Ready Study Notes from the Centre
for Academic Excellence. Your trust in us means a great deal, and we are committed to repaying it
with results. This pack has been prepared with one goal in mind: to walk you into the examination hall
confident, prepared and ready to earn the marks you deserve.
So why are we the real deal when it comes to conquering Strategy Implementation and Control?
Because these notes are not a shortcut or a summary scraped together at the last minute. They are
carefully compiled from the official 2026 Study Guide and the prescribed textbook, Venter and Botha
(2022), Practising Strategy – A Southern African Context, and they cover every learning outcome
across all eight lessons. Nothing examinable is left out, and nothing irrelevant is left in.
More importantly, we teach you how UNISA examines. MNG3702 is an application-based module:
marks are awarded for applying theory to case studies, not for reciting definitions. That is why every
lesson in this pack includes key exam themes, worked exam questions with model solutions, and a
proven answer structure that turns your knowledge into marks. From Kotter’s eight steps to the cultural
web, from strategic leadership to King IV governance, every model is broken down, explained and
applied the way the examiners expect.
Thousands of students have trusted the Centre for Academic Excellence to guide them through their
UNISA journey, and Strategy Implementation and Control is where we shine brightest. Work through
these notes lesson by lesson, test yourself against the exam questions, and use the final checklist to
confirm your readiness. Should you need any support along the way, we are only a message away
on WhatsApp at +27 73 887 0986 or by email at .
We wish you focus in your preparation and success in your examination. Now let’s go and conquer
MNG3702 together.
With best wishes for your success,
The Centre for Academic Excellence
Your Partner in Conquering Strategy Implementation and Control
Page 2 | +27 73 887 0986 |
, MNG3702 – Strategy Implementation and Control | Centre for Academic Excellence
TABLE OF CONTENTS
HOW TO USE THESE NOTES & EXAM STRATEGY ...................................................................... 5
About This Study Guide ................................................................................................................ 5
How to Approach the MNG3702 Examination ............................................................................... 5
INTRODUCTION TO STRATEGY IMPLEMENTATION AND CONTROL ........................................ 8
Learning Outcomes....................................................................................................................... 8
1.1 Strategic Management ............................................................................................................ 8
1.2 The Contemporary Strategic Management Framework ........................................................... 8
1.3 Organisational Architecture ..................................................................................................... 9
1.4 Strategy and Responsible Management.................................................................................. 9
Exam Questions – Lesson 1 ....................................................................................................... 10
STRATEGY IMPLEMENTATION AS CHANGE MANAGEMENT................................................... 12
Learning Outcomes..................................................................................................................... 12
2.1 Defining Strategy Implementation ......................................................................................... 12
2.2 Strategy Formation vs Strategy Implementation .................................................................... 12
2.3 Barriers to Successful Strategy Implementation .................................................................... 12
2.4 Principles to Overcome Barriers (Kaplan & Norton's Strategy-Focused Organisation) .......... 13
2.5 Strategic Change .................................................................................................................. 13
2.6 Types of Strategic Change .................................................................................................... 13
2.7 Models of Planned Change ................................................................................................... 13
2.8 Barriers to Successful Strategic Change ............................................................................... 14
Exam Questions – Lesson 2 ....................................................................................................... 15
THE LEARNING ORGANISATION ................................................................................................ 17
Learning Outcomes..................................................................................................................... 17
3.1 Defining a Learning Organisation .......................................................................................... 17
3.2 Barriers to Organisational Learning ....................................................................................... 17
3.3 Individual Learning Process (Kolb's Learning Cycle) ............................................................. 17
3.4 Transferring Knowledge to Others......................................................................................... 18
3.5 Becoming a Learning Organisation ....................................................................................... 18
Exam Questions – Lesson 3 ....................................................................................................... 19
RESOURCE ALLOCATION FOR STRATEGY IMPLEMENTATION .............................................. 21
Learning Outcomes..................................................................................................................... 21
4.1 Resource Allocation for Strategy Implementation .................................................................. 21
4.2 The Strategic Project Management (SPM) Framework ......................................................... 21
4.3 Managing Strategic Initiatives ............................................................................................... 22
4.4 Creating an Environment for Effective Resource Allocation................................................... 22
Exam Questions – Lesson 4 ....................................................................................................... 23
ORGANISATIONAL CULTURE AND STRATEGY ........................................................................ 25
Learning Outcomes..................................................................................................................... 25
5.1 Organisational Culture .......................................................................................................... 25
5.2 The Layers of Organisational Culture (Hall's Iceberg Model) ................................................. 25
5.3 Cultural Assessment: The Cultural Web ................................................................................ 25
5.4 Instilling a Culture that Supports Strategy Implementation .................................................... 26
5.5 Culture Indicators .................................................................................................................. 27
5.6 Key Considerations in Organisational Culture and Strategy .................................................. 27
Exam Questions – Lesson 5 ....................................................................................................... 27
RESPONSIBLE STRATEGIC LEADERSHIP ................................................................................. 29
Page 3 | +27 73 887 0986 |
, MNG3702 – Strategy Implementation and Control | Centre for Academic Excellence
Learning Outcomes..................................................................................................................... 29
6.1 Leadership vs Management .................................................................................................. 29
6.2 Strategic Leadership ............................................................................................................. 29
6.3 Responsible Strategic Leadership ......................................................................................... 30
Exam Questions – Lesson 6 ....................................................................................................... 31
ORGANISATIONAL STRUCTURE AND STRATEGY.................................................................... 33
Learning Outcomes..................................................................................................................... 33
7.1 Organisational Structure ....................................................................................................... 33
7.2 Creating a Responsible Organisational Structure .................................................................. 33
7.3 Applications: Structural Alignment and Symptoms of Deficiency ........................................... 34
Exam Questions – Lesson 7 ....................................................................................................... 35
STRATEGIC CONTROL AND RISK MANAGEMENT .................................................................... 37
Learning Outcomes..................................................................................................................... 37
8.1 Defining Strategic Control ..................................................................................................... 37
8.2 Types of Strategic Control ..................................................................................................... 37
8.3 Stakeholder Accountability and Sustainable Accounting ....................................................... 37
8.4 Strategic Risk Management .................................................................................................. 38
8.5 Corporate Governance.......................................................................................................... 38
Exam Questions – Lesson 8 ....................................................................................................... 39
MASTER GLOSSARY OF KEY TERMS ........................................................................................ 42
FINAL EXAMINATION PREPARATION CHECKLIST ................................................................... 44
Theory Mastery Checklist............................................................................................................ 44
Case Study Application Checklist ................................................................................................ 44
Final Tips .................................................................................................................................... 44
Page 4 | +27 73 887 0986 |
CENTRE FOR ACADEMIC EXCELLENCE
WhatsApp: +27 73 887 0986 | Email:
MNG3702
Strategy Implementation and Control
COMPREHENSIVE EXAM-READY STUDY NOTES
All 8 Lessons | Learning Outcomes | Exam Questions & Solutions
Based on the 2026 Study Guide & Venter & Botha (2022) Prescribed Textbook
University of South Africa (UNISA)
Department of Business Management
2026
Page 1 | +27 73 887 0986 |
, MNG3702 – Strategy Implementation and Control | Centre for Academic Excellence
A WELCOME NOTE FROM THE CENTRE FOR ACADEMIC
EXCELLENCE
Dear Student,
Thank you for purchasing the MNG3702 Comprehensive Exam-Ready Study Notes from the Centre
for Academic Excellence. Your trust in us means a great deal, and we are committed to repaying it
with results. This pack has been prepared with one goal in mind: to walk you into the examination hall
confident, prepared and ready to earn the marks you deserve.
So why are we the real deal when it comes to conquering Strategy Implementation and Control?
Because these notes are not a shortcut or a summary scraped together at the last minute. They are
carefully compiled from the official 2026 Study Guide and the prescribed textbook, Venter and Botha
(2022), Practising Strategy – A Southern African Context, and they cover every learning outcome
across all eight lessons. Nothing examinable is left out, and nothing irrelevant is left in.
More importantly, we teach you how UNISA examines. MNG3702 is an application-based module:
marks are awarded for applying theory to case studies, not for reciting definitions. That is why every
lesson in this pack includes key exam themes, worked exam questions with model solutions, and a
proven answer structure that turns your knowledge into marks. From Kotter’s eight steps to the cultural
web, from strategic leadership to King IV governance, every model is broken down, explained and
applied the way the examiners expect.
Thousands of students have trusted the Centre for Academic Excellence to guide them through their
UNISA journey, and Strategy Implementation and Control is where we shine brightest. Work through
these notes lesson by lesson, test yourself against the exam questions, and use the final checklist to
confirm your readiness. Should you need any support along the way, we are only a message away
on WhatsApp at +27 73 887 0986 or by email at .
We wish you focus in your preparation and success in your examination. Now let’s go and conquer
MNG3702 together.
With best wishes for your success,
The Centre for Academic Excellence
Your Partner in Conquering Strategy Implementation and Control
Page 2 | +27 73 887 0986 |
, MNG3702 – Strategy Implementation and Control | Centre for Academic Excellence
TABLE OF CONTENTS
HOW TO USE THESE NOTES & EXAM STRATEGY ...................................................................... 5
About This Study Guide ................................................................................................................ 5
How to Approach the MNG3702 Examination ............................................................................... 5
INTRODUCTION TO STRATEGY IMPLEMENTATION AND CONTROL ........................................ 8
Learning Outcomes....................................................................................................................... 8
1.1 Strategic Management ............................................................................................................ 8
1.2 The Contemporary Strategic Management Framework ........................................................... 8
1.3 Organisational Architecture ..................................................................................................... 9
1.4 Strategy and Responsible Management.................................................................................. 9
Exam Questions – Lesson 1 ....................................................................................................... 10
STRATEGY IMPLEMENTATION AS CHANGE MANAGEMENT................................................... 12
Learning Outcomes..................................................................................................................... 12
2.1 Defining Strategy Implementation ......................................................................................... 12
2.2 Strategy Formation vs Strategy Implementation .................................................................... 12
2.3 Barriers to Successful Strategy Implementation .................................................................... 12
2.4 Principles to Overcome Barriers (Kaplan & Norton's Strategy-Focused Organisation) .......... 13
2.5 Strategic Change .................................................................................................................. 13
2.6 Types of Strategic Change .................................................................................................... 13
2.7 Models of Planned Change ................................................................................................... 13
2.8 Barriers to Successful Strategic Change ............................................................................... 14
Exam Questions – Lesson 2 ....................................................................................................... 15
THE LEARNING ORGANISATION ................................................................................................ 17
Learning Outcomes..................................................................................................................... 17
3.1 Defining a Learning Organisation .......................................................................................... 17
3.2 Barriers to Organisational Learning ....................................................................................... 17
3.3 Individual Learning Process (Kolb's Learning Cycle) ............................................................. 17
3.4 Transferring Knowledge to Others......................................................................................... 18
3.5 Becoming a Learning Organisation ....................................................................................... 18
Exam Questions – Lesson 3 ....................................................................................................... 19
RESOURCE ALLOCATION FOR STRATEGY IMPLEMENTATION .............................................. 21
Learning Outcomes..................................................................................................................... 21
4.1 Resource Allocation for Strategy Implementation .................................................................. 21
4.2 The Strategic Project Management (SPM) Framework ......................................................... 21
4.3 Managing Strategic Initiatives ............................................................................................... 22
4.4 Creating an Environment for Effective Resource Allocation................................................... 22
Exam Questions – Lesson 4 ....................................................................................................... 23
ORGANISATIONAL CULTURE AND STRATEGY ........................................................................ 25
Learning Outcomes..................................................................................................................... 25
5.1 Organisational Culture .......................................................................................................... 25
5.2 The Layers of Organisational Culture (Hall's Iceberg Model) ................................................. 25
5.3 Cultural Assessment: The Cultural Web ................................................................................ 25
5.4 Instilling a Culture that Supports Strategy Implementation .................................................... 26
5.5 Culture Indicators .................................................................................................................. 27
5.6 Key Considerations in Organisational Culture and Strategy .................................................. 27
Exam Questions – Lesson 5 ....................................................................................................... 27
RESPONSIBLE STRATEGIC LEADERSHIP ................................................................................. 29
Page 3 | +27 73 887 0986 |
, MNG3702 – Strategy Implementation and Control | Centre for Academic Excellence
Learning Outcomes..................................................................................................................... 29
6.1 Leadership vs Management .................................................................................................. 29
6.2 Strategic Leadership ............................................................................................................. 29
6.3 Responsible Strategic Leadership ......................................................................................... 30
Exam Questions – Lesson 6 ....................................................................................................... 31
ORGANISATIONAL STRUCTURE AND STRATEGY.................................................................... 33
Learning Outcomes..................................................................................................................... 33
7.1 Organisational Structure ....................................................................................................... 33
7.2 Creating a Responsible Organisational Structure .................................................................. 33
7.3 Applications: Structural Alignment and Symptoms of Deficiency ........................................... 34
Exam Questions – Lesson 7 ....................................................................................................... 35
STRATEGIC CONTROL AND RISK MANAGEMENT .................................................................... 37
Learning Outcomes..................................................................................................................... 37
8.1 Defining Strategic Control ..................................................................................................... 37
8.2 Types of Strategic Control ..................................................................................................... 37
8.3 Stakeholder Accountability and Sustainable Accounting ....................................................... 37
8.4 Strategic Risk Management .................................................................................................. 38
8.5 Corporate Governance.......................................................................................................... 38
Exam Questions – Lesson 8 ....................................................................................................... 39
MASTER GLOSSARY OF KEY TERMS ........................................................................................ 42
FINAL EXAMINATION PREPARATION CHECKLIST ................................................................... 44
Theory Mastery Checklist............................................................................................................ 44
Case Study Application Checklist ................................................................................................ 44
Final Tips .................................................................................................................................... 44
Page 4 | +27 73 887 0986 |
