HARTMAN'S NURSING ASSISTANT CARE
STUDY 2026 EXAM QUESTIONS AND
ANSWERS SURE A+
✔✔Substance abuse - ✔✔The use of legal or illegal drugs, cigarettes, or alcohol in a
way that harms oneself or others.
✔✔Active neglect - ✔✔The purposeful failure to provide needed care resulting in harm
to a person.
✔✔Passive neglect - ✔✔The unintentional failure to provide needed care, resulting in
physical, mental, or emotional harm to a person.
✔✔Negligence - ✔✔Actions or the failure to act or provide the proper care for a
resident, resulting in unintended injury.
✔✔Malpractice - ✔✔Occurs when a person is injured due to professional misconduct
through negligence, carelessness, or lack of skill.
✔✔Ombudsman - ✔✔Assigned by law as the legal advice for residents.
✔✔Confidentiality - ✔✔To keep private things private.
✔✔HIPAA - ✔✔Passed in 1996 to keep health information private and secure.
✔✔Protected health information (PHI) - ✔✔Under HIPAA a person's health information
must be kept private. Includes name, address, telephone number, social security
number, email address, and medical record number.
✔✔Minimum Data Set (MDS) - ✔✔A detailed form with guidelines for assessing
residents. Also lists what to do if resident problems are identified.
, ✔✔Incident - ✔✔An accident, problem, or unexpected event during the course of care.
✔✔Communication - ✔✔The process of exchanging information with others,
✔✔Verbal communication - ✔✔Uses spoken or written words.
✔✔Nonverbal communication - ✔✔Communicating without using words.
✔✔Objective information - ✔✔Based on what a person sees, hears, touches or smells.
Also called signs.
✔✔Subjective information - ✔✔Something a person cannot or did not observe. Also
called symptoms.
✔✔Incontinence - ✔✔The inability to control the bladder or bowels.
✔✔Cliches - ✔✔Phrases that are used over and over again and do not really mean
anything.
✔✔Defense mechanisms - ✔✔Unconscious behaviors used to release tension or cope
with stress.
✔✔Culture - ✔✔A system of learned behaviors, practiced by a group of people that is
considered to be the tradition of that group and is passed on from one generation to the
next.
✔✔Impairment - ✔✔A loss of function or ability; it can be partial or complete loss.
✔✔Mental health - ✔✔The normal functioning of emotional and intellectual abilities.
✔✔Mental illness - ✔✔A disorder that includes emotions and mental functions.
✔✔Combative - ✔✔Violent or hostile behavior.
✔✔Body mechanics - ✔✔The way the parts of the body work together when a person
moves. Helps save energy and prevent injury.
✔✔Posture - ✔✔The way a person holds and positions their body.
✔✔Fracture - ✔✔A broken bone.
✔✔Disorientation - ✔✔Confusion about a person, place or time.
STUDY 2026 EXAM QUESTIONS AND
ANSWERS SURE A+
✔✔Substance abuse - ✔✔The use of legal or illegal drugs, cigarettes, or alcohol in a
way that harms oneself or others.
✔✔Active neglect - ✔✔The purposeful failure to provide needed care resulting in harm
to a person.
✔✔Passive neglect - ✔✔The unintentional failure to provide needed care, resulting in
physical, mental, or emotional harm to a person.
✔✔Negligence - ✔✔Actions or the failure to act or provide the proper care for a
resident, resulting in unintended injury.
✔✔Malpractice - ✔✔Occurs when a person is injured due to professional misconduct
through negligence, carelessness, or lack of skill.
✔✔Ombudsman - ✔✔Assigned by law as the legal advice for residents.
✔✔Confidentiality - ✔✔To keep private things private.
✔✔HIPAA - ✔✔Passed in 1996 to keep health information private and secure.
✔✔Protected health information (PHI) - ✔✔Under HIPAA a person's health information
must be kept private. Includes name, address, telephone number, social security
number, email address, and medical record number.
✔✔Minimum Data Set (MDS) - ✔✔A detailed form with guidelines for assessing
residents. Also lists what to do if resident problems are identified.
, ✔✔Incident - ✔✔An accident, problem, or unexpected event during the course of care.
✔✔Communication - ✔✔The process of exchanging information with others,
✔✔Verbal communication - ✔✔Uses spoken or written words.
✔✔Nonverbal communication - ✔✔Communicating without using words.
✔✔Objective information - ✔✔Based on what a person sees, hears, touches or smells.
Also called signs.
✔✔Subjective information - ✔✔Something a person cannot or did not observe. Also
called symptoms.
✔✔Incontinence - ✔✔The inability to control the bladder or bowels.
✔✔Cliches - ✔✔Phrases that are used over and over again and do not really mean
anything.
✔✔Defense mechanisms - ✔✔Unconscious behaviors used to release tension or cope
with stress.
✔✔Culture - ✔✔A system of learned behaviors, practiced by a group of people that is
considered to be the tradition of that group and is passed on from one generation to the
next.
✔✔Impairment - ✔✔A loss of function or ability; it can be partial or complete loss.
✔✔Mental health - ✔✔The normal functioning of emotional and intellectual abilities.
✔✔Mental illness - ✔✔A disorder that includes emotions and mental functions.
✔✔Combative - ✔✔Violent or hostile behavior.
✔✔Body mechanics - ✔✔The way the parts of the body work together when a person
moves. Helps save energy and prevent injury.
✔✔Posture - ✔✔The way a person holds and positions their body.
✔✔Fracture - ✔✔A broken bone.
✔✔Disorientation - ✔✔Confusion about a person, place or time.
