QUESTIONS AND CORRECT ANSWERS
COLLECTION
●● data
Answer: raw facts that describe characteristics of an event or object. ex:
order date, amounts sold, phone numbers of customers
●● knowledge
Answer: skills, experience, and expertise, coupled with information and
intelligence that creates a person's intellectual resources. (knowing what
to do with data/info)
●● functional business areas
Answer: - sales
- marketing
- accounting
- finance
- operations
- human resources
●● sales
,Answer: deals with customer data, sales report, commission data
●● marketing
Answer: deals with promotional data, sales data, advertising data
●● accounting
Answer: deals with transactional data, purchasing data, payroll data,
taxation data
●● finance
Answer: deals with investment data, monetary data, reporting data
●● operations
Answer: deals with manufacturing data, distribution data, production
data
●● human resources
Answer: deals with employee data, promotion data, vacation data
●● parts of a business information system
Answer: - people
- hardware
- software
,- data
- networks
●● stakeholders
Answer: a person or group that has an interest or concern in an
organization
●● interests of stakeholders
Answer: partners/suppliers - contracts/production
shareholders/investors - maximize profits, grow market share
community - associations, ethical recycling, increase employment
employees - fair compensation, job security, ethical treatment
customers - exceptional customer service, high quality products, ethical
dealing
government - coherence to laws/regulations, increase employment,
ethical taxation reporting
●● system
, Answer: an organized purposeful structure that consists of interrelated,
and interdependent elements
all _____ have a purpose or a goal
all _____ at their core, have processes
●● 7 parts of a system
Answer: 1) inputs
2) processes (that transform inputs)
3) outputs
4) controls
5) feedback
6) purpose/function that guides controls
7) time
●● 5 parts of a process
Answer: 1) inputs
2) processes
3) outputs
4) feedback
5) control