MBA 704 - Kungu - Week 7 - Chapters 11
& 12 Exam Study Guide
nature of a group - ANSWER - two or more interdependent individuals
- influence one another through social interaction
nature of a team - ANSWER - two or more people, with work roles that require
them to be interdependent
- operate within the organization, performing relevant tasks
- affect others inside and outside the organization
- membership is identifiable to those on or not on the team
formal groups - ANSWER group members are formally assigned
informal groups - ANSWER groups formed spontaneously by people who share
- interests
- values
- identities
identity groups - ANSWER based on the social identities of members
virtual teams - ANSWER work together but are separated by time, distance, or
organizational structure
virtual team technologies - ANSWER - audio conferencing
- videoconferencing
- real-time electronic communication
- different-time electronic communication
- keypad voting systems
- group project management software
- text messaging
- messaging boards
- web conferencing
- blogs and wiki sites
functional teams - ANSWER - production teams
- service teams
- management teams
- project teams
- advisory teams
, self-managing teams - ANSWER - more worker satisfaction
- lower turnover and absenteeism
- increased productivity
- higher quality work
- more engaged in work
- higher level of commitment to the team
team effectiveness - ANSWER - knowledge criteria
- affective criteria
- outcome-acceptability of team outputs
- outcome-team viability for the future
- team needed?
synergy - ANSWER - greater goal commitment
- greater variety of skills and abilities used for task achievement
- greater sharing of knowledge
process loss - ANSWER - time and energy members spend maintaining the team
- managing, coordinating, and implementing effective communication within the
team
factors affecting effectiveness - ANSWER - team composition
- diversity
- personality
- team orientation
- team structure
team composition - ANSWER assumptions can lead to mistakes
- people who are similar to each other will work better together—create
homogeneous teams
- everyone knows how or is suited to work in a team
- a larger team is always better
diversity fault lines - ANSWER - type of task
- outcome
- type of diversity
- time
personality - ANSWER - agreeableness
- emotional stability
- individual conscientiousness
- team-level extraversion
- openness to experience
& 12 Exam Study Guide
nature of a group - ANSWER - two or more interdependent individuals
- influence one another through social interaction
nature of a team - ANSWER - two or more people, with work roles that require
them to be interdependent
- operate within the organization, performing relevant tasks
- affect others inside and outside the organization
- membership is identifiable to those on or not on the team
formal groups - ANSWER group members are formally assigned
informal groups - ANSWER groups formed spontaneously by people who share
- interests
- values
- identities
identity groups - ANSWER based on the social identities of members
virtual teams - ANSWER work together but are separated by time, distance, or
organizational structure
virtual team technologies - ANSWER - audio conferencing
- videoconferencing
- real-time electronic communication
- different-time electronic communication
- keypad voting systems
- group project management software
- text messaging
- messaging boards
- web conferencing
- blogs and wiki sites
functional teams - ANSWER - production teams
- service teams
- management teams
- project teams
- advisory teams
, self-managing teams - ANSWER - more worker satisfaction
- lower turnover and absenteeism
- increased productivity
- higher quality work
- more engaged in work
- higher level of commitment to the team
team effectiveness - ANSWER - knowledge criteria
- affective criteria
- outcome-acceptability of team outputs
- outcome-team viability for the future
- team needed?
synergy - ANSWER - greater goal commitment
- greater variety of skills and abilities used for task achievement
- greater sharing of knowledge
process loss - ANSWER - time and energy members spend maintaining the team
- managing, coordinating, and implementing effective communication within the
team
factors affecting effectiveness - ANSWER - team composition
- diversity
- personality
- team orientation
- team structure
team composition - ANSWER assumptions can lead to mistakes
- people who are similar to each other will work better together—create
homogeneous teams
- everyone knows how or is suited to work in a team
- a larger team is always better
diversity fault lines - ANSWER - type of task
- outcome
- type of diversity
- time
personality - ANSWER - agreeableness
- emotional stability
- individual conscientiousness
- team-level extraversion
- openness to experience
