C724 INFORMATION SYSTEMS
MANAGEMENT WGU COMPLETE STUDY
GUIDE PRACTICE QUESTIONS AND REVIEW
NOTES
| GRADED A+ | GUARANTEED SUCCESS
Updated 2026 Questions and Answers
100% Verified Exam Prep and Comprehensive
Rationales Included
,Data, Information, and Knowledge example Data: The number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between
2010 and 2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
Decision support system This system uses models and statistical analysis to help decision makers solve
problems
Management information system (MIS) Provides timely and accurate information that enables managers to manage their
departments more efficiently; analyzes performance.
Transaction processing system information system used for processing patient admissions, employee time cards,
and purchase orders
Information management The management of organizational processes and systems; helps the organization
reduce costs and adds value to products; helps the organization make better
managerial decisions; stores and processes data.
Information technology The use of computer and telecommunications systems for storing, retrieving, and
sending information; comprised of hardware, software, data, and networks.
information technology management the management of hardware, software, data, networks, and people that facilitate
access to information and allow the organization to achieve business objectives.
Strategic information system provide tools used by an organization to accomplish specific tasks to gain
competitive advantage.
Social Networking and interpersonal skills. Enhances interpersonal and relationship-forming skills.
Porters 5 competitive forces Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) the cost of adding another business participant to a business venture is small, the
potential gain is great.
, Business ecosystems Network of businesses involved in delivering a product through mutual
cooperation.
Product differentiation (business strategy) offering a higher quality product to differentiate from others in the market
growth (business strategy) adding new products or new enhancements to existing products
Enterprise Resource Planning (ERP) Involves utilizing computer technology to link various aspects of a business; a very
complex resource planning system that spans the entire business; companies
often have difficulty implementing the system.
Customer Relationship Management (CRM) Allows for personalized communication to customers.
Knowledge Management (KM) These systems provide tools to help manage organizational knowledge and
create value to meet business requirements and strategic goals.
chief executive officer (CEO) also called president or managing director, is responsible for the success or
failure of the company, creating the company culture, selecting the senior
management team, setting strategy and vision, and selecting projects to fund.
chief operations officer (COO) is the director of operations, responsible for the oversight of internal operations
on a day-to-day basis and for monitoring production quotas
chief financial officer (CFO) manages the company's cash flow and evaluates and communicates financial risks.
chief information officer (CIO) a business leader who analyzes internal business processes such as payroll and
billing, reshapes the physical infrastructure and network purchases to meet
business goals, and leads the workforce to implement critical IT internal projects;
responsible for information systems strategic thinking and planning.
chief technology officer (CTO) has ultimate responsibility for all technology implementation, maintaining
technology compliance regulations, and identifying technology risks for the
company.
chief security officer (CSO) is the highest level executive concerned with the overall security functions and
policies of a business.
Systems Analyst A change agent who uses design and analysis techniques to solve organizational
problems using information technology; they report about system development
and keep others informed; should understand overall business processes; focuses
on analysis, design, and implementation
MANAGEMENT WGU COMPLETE STUDY
GUIDE PRACTICE QUESTIONS AND REVIEW
NOTES
| GRADED A+ | GUARANTEED SUCCESS
Updated 2026 Questions and Answers
100% Verified Exam Prep and Comprehensive
Rationales Included
,Data, Information, and Knowledge example Data: The number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between
2010 and 2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
Decision support system This system uses models and statistical analysis to help decision makers solve
problems
Management information system (MIS) Provides timely and accurate information that enables managers to manage their
departments more efficiently; analyzes performance.
Transaction processing system information system used for processing patient admissions, employee time cards,
and purchase orders
Information management The management of organizational processes and systems; helps the organization
reduce costs and adds value to products; helps the organization make better
managerial decisions; stores and processes data.
Information technology The use of computer and telecommunications systems for storing, retrieving, and
sending information; comprised of hardware, software, data, and networks.
information technology management the management of hardware, software, data, networks, and people that facilitate
access to information and allow the organization to achieve business objectives.
Strategic information system provide tools used by an organization to accomplish specific tasks to gain
competitive advantage.
Social Networking and interpersonal skills. Enhances interpersonal and relationship-forming skills.
Porters 5 competitive forces Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) the cost of adding another business participant to a business venture is small, the
potential gain is great.
, Business ecosystems Network of businesses involved in delivering a product through mutual
cooperation.
Product differentiation (business strategy) offering a higher quality product to differentiate from others in the market
growth (business strategy) adding new products or new enhancements to existing products
Enterprise Resource Planning (ERP) Involves utilizing computer technology to link various aspects of a business; a very
complex resource planning system that spans the entire business; companies
often have difficulty implementing the system.
Customer Relationship Management (CRM) Allows for personalized communication to customers.
Knowledge Management (KM) These systems provide tools to help manage organizational knowledge and
create value to meet business requirements and strategic goals.
chief executive officer (CEO) also called president or managing director, is responsible for the success or
failure of the company, creating the company culture, selecting the senior
management team, setting strategy and vision, and selecting projects to fund.
chief operations officer (COO) is the director of operations, responsible for the oversight of internal operations
on a day-to-day basis and for monitoring production quotas
chief financial officer (CFO) manages the company's cash flow and evaluates and communicates financial risks.
chief information officer (CIO) a business leader who analyzes internal business processes such as payroll and
billing, reshapes the physical infrastructure and network purchases to meet
business goals, and leads the workforce to implement critical IT internal projects;
responsible for information systems strategic thinking and planning.
chief technology officer (CTO) has ultimate responsibility for all technology implementation, maintaining
technology compliance regulations, and identifying technology risks for the
company.
chief security officer (CSO) is the highest level executive concerned with the overall security functions and
policies of a business.
Systems Analyst A change agent who uses design and analysis techniques to solve organizational
problems using information technology; they report about system development
and keep others informed; should understand overall business processes; focuses
on analysis, design, and implementation
