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Cope Health Scholar Training Questions And Verified Answers

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COPE HEALTH SCHOLAR TRAINING QUESTIONS AND VERIFIED ANSWERS

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Consumers


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-Patient Services:
-Outpatient
-Inpatient
-Ambulatory
-Preventative Care
-Goods:
-Education
-Screening
-Public Health
-Medication




Musculoskeletal Disorders (MSDs)


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, -injuries of soft tissue (muscles, tendons, ligaments, joints, and cartilage)
-most common among healthcare workers




How to prevent fainting


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Internal checks
Remain hydrated
Eat prior to shift
get plenty of rest




Knowledge Check.
Which of the following Activities are all Scholars required to participate in?
A. Department Shifts
B. Bi-quarterly All Scholar Meetings
C.Competency checklists
D.All of the above


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D. All of the above




What percentage is given back to hospitals based on HCAHPS?


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, determines 25% of value-based incentive payments back to hospitals
-Example: In 1 month a hospital has 1000 visits, each visit cost the hospital
$100, in a perfect world all patients fill out survey with a perfect score, the
government will reimburse the hospital 25% of the visits. $100, 000 has cost
the hospital, reimbursement of $25,000 back to hospital




Older Adults


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65+(Geriatric)
Things to consider:
-may experience depression
-changes: decreased skin integrity, dry skin
-decreased lung capacity ...etc.
High risk:
-Decreased skin integrity
-Aspiration
-Sleep pattern disturbances
-Risks for falls
-Visual/Auditory alterations
Intervantions:
-Help change position
-frequent small meals
-monitor environmental temperature
-take regularly to restroom
-use chairs w/ arms to help them get up and down
-hearing and vision loss




Service Standars


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, -Phone Etiquette: never place on hold for more than 30 seconds
-Questions- answer questions, find answers for questions we don't know
-Directions- no point policy, take visitors/patterns to their locations
-Entering a room- knock, ask permission to enter




Elder Abuse


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Malnutrition
Skin breakdown/sores
Bruises/Fractures




Identify risk factors of patient movement and handling


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-patient ability and willingness to cooperate
- bariatric condition (obese patient)
-clinical condition
-catheters
-mobility issues




Preschool and School age


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