ECSA 102 PRINTING TEST BANK ACTUAL
QUESTIONS AND VERIFIED RESPONSES
FULL SOLUTION
⩥ Match the computer or peripheral problem with a probable cause of
the issue.
Network shared drives are no longer accessible
Answer: The built in NIC may have failed
⩥ Match the computer or peripheral problem with a probable cause of
the issue.
The monitor is blank after installing a PCIe video card
Answer: The card may require auxiliary power
⩥ Match the computer or peripheral problem with a probable cause of
the issue.
The computer time must be reset after each reboot
Answer: The CMOS battery may be loose or drained
⩥ Match the computer or peripheral problem with a probable cause of
the issue.
The computer runs more slowly after installing a dual-core CPU
Answer: The BIOS firmware needs to be updated
,⩥ A company contracts with a service provider to obtain IaaS and ITaaS
services. What are two advantages of these types of cloud service
implementation? (Choose two.)
Answer: less investment in local equipment and training
protection from costly upgrades and software licenses
⩥ What are two methods of disabling cellular data when located in an
area where it is limited or expensive? (choose two)
Answer: using Settings to turn off mobile data
Placing the device in Airplane mode
⩥ Refer to the exhibit. A computer technician creates a bootable USB
hard drive and loads a Linux operating system on it. When the
technician reboots the computer, it does not boot to the Linux OS.
Instead, the light on the optical drive flashes and then the computer loads
Windows. What needs to be done to ensure that the computer
automatically boots from the USB hard drive if it is connected?
Answer: Move the USB Hard Disk drive option to the top of the boot
order.
⩥ A help desk technician receives a call from a user describing an issue
with a computer. The user states that the computer will not power on,
that it only makes a beeping sound. Why does the technician ask the user
to restart the system and count how many beeps the computer makes?
,Answer: Different numbers of beeps can indicate different types of
hardware issues discovered during POST.
⩥ A college uses Microsoft 365 Office and email services for its faculty,
staff, and students. Data storage, custom applications, and Microsoft
Active Directory services are delivered by virtual servers leased from a
local data center. Single sign-on is implemented for both environments
for authentication and authorization. Access control is managed locally.
What type of cloud service implementation is the college using?
Answer: private cloud
⩥ The help desk receives a call from a customer who reports a computer
issue that occurs after trying to install Windows 10 with a disc that the
IT department provided. When the customer reboots the computer,
instead of loading Windows, the computer displays the Windows
installation program screen again. Which probable cause should the IT
technician place at the top of the list of most obvious reasons for the
error?
Answer: The customer forgot to remove the disc from the optical drive.
⩥ Office workers in a software company are being temporarily relocated
to a different area of the building while their previous office space is
being reconfigured. Which type of network device should be installed to
make it easy for the users to connect to the company network from all of
their devices, including smart phones, tablets, and laptops?
Answer: access point
, ⩥ What is an example of an active cooling solution for a desktop PC?
Answer: installing case and CPU cooling fans
⩥ What is a consequence of a computer not having enough RAM
memory installed?
Answer: Data may be swapped between the RAM and the slower hard
drive more frequently.
⩥ Refer to the exhibit. A payroll department employee has shared a
locally attached HP Officejet Pro 8110 printer over the network in
Windows 10. What do the other Windows 10 users in the payroll
department have to do in order to print to the shared printer?
Answer: Use the Add a printer option and select the HP Officejet Pro
8110 in Payroll printer in the Select a printer screen.
⩥ Which type of power supply is the most commonly used and provides
a separate power connection in order to directly power the CPU?
Answer: ATX12V
⩥ Refer to the exhibit. A user calls the help desk to report a printer issue.
The user explains that when selecting the print option from the menu
bar, a dialog box pops up requesting a file name. After entering the
filename, nothing prints on the attached HP printer. What is the cause of
the issue that the user is experiencing?
QUESTIONS AND VERIFIED RESPONSES
FULL SOLUTION
⩥ Match the computer or peripheral problem with a probable cause of
the issue.
Network shared drives are no longer accessible
Answer: The built in NIC may have failed
⩥ Match the computer or peripheral problem with a probable cause of
the issue.
The monitor is blank after installing a PCIe video card
Answer: The card may require auxiliary power
⩥ Match the computer or peripheral problem with a probable cause of
the issue.
The computer time must be reset after each reboot
Answer: The CMOS battery may be loose or drained
⩥ Match the computer or peripheral problem with a probable cause of
the issue.
The computer runs more slowly after installing a dual-core CPU
Answer: The BIOS firmware needs to be updated
,⩥ A company contracts with a service provider to obtain IaaS and ITaaS
services. What are two advantages of these types of cloud service
implementation? (Choose two.)
Answer: less investment in local equipment and training
protection from costly upgrades and software licenses
⩥ What are two methods of disabling cellular data when located in an
area where it is limited or expensive? (choose two)
Answer: using Settings to turn off mobile data
Placing the device in Airplane mode
⩥ Refer to the exhibit. A computer technician creates a bootable USB
hard drive and loads a Linux operating system on it. When the
technician reboots the computer, it does not boot to the Linux OS.
Instead, the light on the optical drive flashes and then the computer loads
Windows. What needs to be done to ensure that the computer
automatically boots from the USB hard drive if it is connected?
Answer: Move the USB Hard Disk drive option to the top of the boot
order.
⩥ A help desk technician receives a call from a user describing an issue
with a computer. The user states that the computer will not power on,
that it only makes a beeping sound. Why does the technician ask the user
to restart the system and count how many beeps the computer makes?
,Answer: Different numbers of beeps can indicate different types of
hardware issues discovered during POST.
⩥ A college uses Microsoft 365 Office and email services for its faculty,
staff, and students. Data storage, custom applications, and Microsoft
Active Directory services are delivered by virtual servers leased from a
local data center. Single sign-on is implemented for both environments
for authentication and authorization. Access control is managed locally.
What type of cloud service implementation is the college using?
Answer: private cloud
⩥ The help desk receives a call from a customer who reports a computer
issue that occurs after trying to install Windows 10 with a disc that the
IT department provided. When the customer reboots the computer,
instead of loading Windows, the computer displays the Windows
installation program screen again. Which probable cause should the IT
technician place at the top of the list of most obvious reasons for the
error?
Answer: The customer forgot to remove the disc from the optical drive.
⩥ Office workers in a software company are being temporarily relocated
to a different area of the building while their previous office space is
being reconfigured. Which type of network device should be installed to
make it easy for the users to connect to the company network from all of
their devices, including smart phones, tablets, and laptops?
Answer: access point
, ⩥ What is an example of an active cooling solution for a desktop PC?
Answer: installing case and CPU cooling fans
⩥ What is a consequence of a computer not having enough RAM
memory installed?
Answer: Data may be swapped between the RAM and the slower hard
drive more frequently.
⩥ Refer to the exhibit. A payroll department employee has shared a
locally attached HP Officejet Pro 8110 printer over the network in
Windows 10. What do the other Windows 10 users in the payroll
department have to do in order to print to the shared printer?
Answer: Use the Add a printer option and select the HP Officejet Pro
8110 in Payroll printer in the Select a printer screen.
⩥ Which type of power supply is the most commonly used and provides
a separate power connection in order to directly power the CPU?
Answer: ATX12V
⩥ Refer to the exhibit. A user calls the help desk to report a printer issue.
The user explains that when selecting the print option from the menu
bar, a dialog box pops up requesting a file name. After entering the
filename, nothing prints on the attached HP printer. What is the cause of
the issue that the user is experiencing?
