CERTIFIED MEETING PROFESSIONAL ACTUAL FINAL
EXAM QUESTIONS AND ANSWERS SURE A+
✔✔Scope Creep - ✔✔changes or issues that alter the critical path
✔✔Communications Plan - ✔✔A living, breathing document that guides the project;
manager and stakeholders throughout life of booking
✔✔Communication Matrix - ✔✔Who, To Whom, Who, When, How, and Why of
Messages/communications
✔✔Best Practices for Contracts - ✔✔- Review Carefully
- Should be in writing
- Authorized signers
- Clear, straightforward language
- negotiate in good faith
- identify how risks are allocated
✔✔Basic Elements of a Contract - ✔✔Offer, Acceptance, Consideration
✔✔Indemnification - ✔✔one party agrees to cover another party from libaility as a result
of a lawsuit by a 3rd party; should always be mutual
, ✔✔Crisis - ✔✔Has a small chance of occuring, but when it does, it threatens the
existence of an entity; decisions must be made quickly
✔✔Disaster - ✔✔High impant event, occurs abruptly; unforeseen and usually results in
significant loss or damage
✔✔Emergency - ✔✔unforeseen and has significant ipant; will result in the suspension
of activities of an entity
✔✔4 Stages of Risk Management - ✔✔1. Preparedness
2. Response
3. Recovery
4. Mitigation
✔✔Risk Management Process - ✔✔1. Risk assessment (Identify risks)
2. Risk Analysis (analyse, evaluate risks)
3. Crisis Planning (develop risk management plan)
4. Crisis Response (implement rmp)
✔✔Risk Analysis - ✔✔consider all the risks identified and narrow them down, as you
cannot plan for every risk; examine damage, loss, liability, potential to occur and timing
✔✔Ways to Handle Risk - ✔✔1. Accept (do nothing)
2. Mitigate (manage or reduce)
3. Transfer (ex: insurance)
4. Avoid (eliminate element that leads to risk)
✔✔Elements of a Risk Management Plan - ✔✔1. Chain of Command
2. Emergency and control procedures
3. Spokesperson
4. Implementation Strategies
✔✔Capability Assessment - ✔✔positive, risk-reducing aspects of the meeting
components, elements already in place that may assist in emergency response (ex: fire
extinguisher, security guards)
✔✔Best Practices for Emergency Response Plan - ✔✔- Group response plans by type
- No more than 10 steps per plan
- Primary objective is to get people out of harms way
- Contact emergency responders
- tailer to destination and venue
- use most likely emergencies
✔✔Types of Security - ✔✔contracted, law enforcement, peer, personal, proprietary,
volunteer
EXAM QUESTIONS AND ANSWERS SURE A+
✔✔Scope Creep - ✔✔changes or issues that alter the critical path
✔✔Communications Plan - ✔✔A living, breathing document that guides the project;
manager and stakeholders throughout life of booking
✔✔Communication Matrix - ✔✔Who, To Whom, Who, When, How, and Why of
Messages/communications
✔✔Best Practices for Contracts - ✔✔- Review Carefully
- Should be in writing
- Authorized signers
- Clear, straightforward language
- negotiate in good faith
- identify how risks are allocated
✔✔Basic Elements of a Contract - ✔✔Offer, Acceptance, Consideration
✔✔Indemnification - ✔✔one party agrees to cover another party from libaility as a result
of a lawsuit by a 3rd party; should always be mutual
, ✔✔Crisis - ✔✔Has a small chance of occuring, but when it does, it threatens the
existence of an entity; decisions must be made quickly
✔✔Disaster - ✔✔High impant event, occurs abruptly; unforeseen and usually results in
significant loss or damage
✔✔Emergency - ✔✔unforeseen and has significant ipant; will result in the suspension
of activities of an entity
✔✔4 Stages of Risk Management - ✔✔1. Preparedness
2. Response
3. Recovery
4. Mitigation
✔✔Risk Management Process - ✔✔1. Risk assessment (Identify risks)
2. Risk Analysis (analyse, evaluate risks)
3. Crisis Planning (develop risk management plan)
4. Crisis Response (implement rmp)
✔✔Risk Analysis - ✔✔consider all the risks identified and narrow them down, as you
cannot plan for every risk; examine damage, loss, liability, potential to occur and timing
✔✔Ways to Handle Risk - ✔✔1. Accept (do nothing)
2. Mitigate (manage or reduce)
3. Transfer (ex: insurance)
4. Avoid (eliminate element that leads to risk)
✔✔Elements of a Risk Management Plan - ✔✔1. Chain of Command
2. Emergency and control procedures
3. Spokesperson
4. Implementation Strategies
✔✔Capability Assessment - ✔✔positive, risk-reducing aspects of the meeting
components, elements already in place that may assist in emergency response (ex: fire
extinguisher, security guards)
✔✔Best Practices for Emergency Response Plan - ✔✔- Group response plans by type
- No more than 10 steps per plan
- Primary objective is to get people out of harms way
- Contact emergency responders
- tailer to destination and venue
- use most likely emergencies
✔✔Types of Security - ✔✔contracted, law enforcement, peer, personal, proprietary,
volunteer
