WGU C954 Information Technology Management | PA and OA | Explore New 202 Questions and Answers | 2026 Update | 100% Correct.

WGU C954 t




WGU C954 Information Technology Management | PA and OA
t t t t t t t t




| Explore New 202 Questions and Answers | 2026 Update |
t t t t t t t t t t




t 100% Correct.
t




Testbankscove

,Page 1t




1. What is one of the four cloud computing environments?
t t t t t t t t




A. Storage cloud t




B. Hardware cloud t




C. System cloud t




D. Community cloud t

,Correct Answer: D t t




Rationale: The four cloud computing environments are public, private, hybrid, and
t t t t t t t t t t




community. Community cloud is shared among several organizations with common
t t t t t t t t t t




concerns. Storage, hardware, and system clouds are not standard environment types.
t t t t t t t t t t t




2. Which phase of the systems development life cycle (SDLC) involves programmers
t t t t t t t t t t




t transforming a product into a new system? t t t t t t




A. Testing
B. Design
C. Development
D. Implementation

Correct Answer: C t t




Rationale: Development is where actual coding and system construction occur. Testing
t t t t t t t t t t




checks for errors, Design plans architecture, Implementation deploys the system.
t t t t t t t t t t




Page 2 t




3. Which management system software extends customer relationship management
t t t t t t t




(CRM) by providing web-based tools to streamline the human resource department?
t t t t t t t t t t t




A. Employee
B. Supplier
C. Vendor
D. Partner

Correct Answer: D t t




Rationale: Partner Relationship Management (PRM) extends CRM to HR functions.
t t t t t t t t t




Employee, Supplier, and Vendor are not standard extensions of CRM for HR.
t t t t t t t t t t t t




4. What is one of the five attributes that Kim Stevenson believes a team needs in order to
t t t t t t t t t t t t t t t t




t become effective IT leaders?
t t t




A. Breadth
B. Patience
C. Data expertiset




D. Boldness

, Correct Answer: A t t




Rationale: Kim Stevenson identifies breadth (broad perspective) as key. Patience, data
t t t t t t t t t t




expertise, and boldness are not in her five attributes.
t t t t t t t t t




Page 3 t




5. What is a program evaluation and review technique (PERT) chart?
t t t t t t t t t




A. A graphical network model that depicts a project's tasks and the relationships
t t t t t t t t t t t




between those tasks
t t t




B. A simple bar chart that lists project tasks vertically against the project's time
t t t t t t t t t t t t




t frame, listed horizontally
t t




C. A trigger that enables a project manager to close a project prior to completion
t t t t t t t t t t t t t




D. The longest stretch of dependent activities, measuring these activities from start
t t t t t t t t t t




t to finish
t




Correct Answer: A t t




Rationale: PERT is a network diagram showing task dependencies. B describes a
t t t t t t t t t t t




t Gantt chart, D describes the critical path, C is incorrect.
t t t t t t t t t




Page 4 t




6. What is the definition of workplace management information systems (MIS)
t t t t t t t t t




monitoring?
t




A. Standards governing ethical issues in IT t t t t t




B. Tracking people's activities by keystrokes, error rate, and transactions processed
t t t t t t t t t




C. Assurance that messages are available only to authorized viewers
t t t t t t t t




D. Watching and responding to what is said about a company online
t t t t t t t t t t




Correct Answer: B t t




Rationale: Workplace MIS monitoring specifically tracks employee activity metrics. A is
t t t t t t t t t t




information ethics, C is confidentiality, D is social media monitoring.
t t t t t t t t t t