Quiz 1 - MBA 650 ACTUAL UPDATED QUESTIONS AND CORRECT ANSWERS
Explicit Value MISSION STATEMENT can help achieve this. Strategies and practices should be
clearly stated principles that can be widely shared within organization. Simple,
short, actionable and emotionally resonant. PATAGONIA: "Build the best product,
cause unnecessary harm"
Thought During Judgement If people who lead or are in the organization conscientiously think about if
something is right or not is a good indication of an ethical org. Behavior is usually
guided by what comes to mind right before an action. Ethics should be at the
center of attention.
Asking: Is this right? Is much better than Is this legal?
What are the 4 pillars of an ethical culture? 1.Explicit Values
2.Thoughts during judgement
3.Incentives
4.Cultural Norms
, Incentives (pro-social) -Money only goes so far, programs must have a variety of rewards to be
successful such as meaningful work, positive impact, being respected or
appreciated by other
-Provide incentives for employees to want to be rewarded through praise and
validation.
-Or pro social programs, give incentive to allow employees to give a small reward
to their teammates
-Crucial to ethical behavior success
Cultural Norms: Tone @ Top vs. Tone @ Middle -Leaders should focus on the ones who are doing GREAT things, not the bad ones
-If large group is lying and cheat then others will too, regardless of what leader is
doing
-Whatever peers are doing, most will continue doing. So leaders should highlight
the good things that are being
What is the main problem with CSR programs and how There are many instances where business is the blame for negative
do we fix this problem? societal/environmental impacts. Companies are pressured to incorporate CSR in
GENERIC ways, instead of ways most appropriate for a firms strategy. Corporate
success and social welfare need to be looked at interdependently. Businesses can
meets peoples needs (generate revenue) and give back to society
What are the fundamental of strategic CSR? 1. Generic Social Issues
2. Value Chain Social Impacts
3. Social Dimensions of Competitive Context
Generic Social Issues Issues that are not significantly impacted by companies operations or long-term
competitiveness eg just being a "Good citizen" or not doing anything illegal
Value Chain Social Issues Social issues that are significantly affected by a company's activities in the
ordinary course of business
Example: Starbucks Shade Grown Beans and Organic Beans, and Chipotle and
Migrant Workers
Social Dimensions of Competitive Conext Social issues in the external environment that impact drivers of a company's
competitiveness in the locations where it operated
What are the 2 elements of responsive CSR? 1. Acting as a good corporate citizen and aware of evolving concerns of
stakeholders
2. Mitigating existing or adverse effects from business activities (this is extremely
challening!) - mitigating harm from value chain activities
Explicit Value MISSION STATEMENT can help achieve this. Strategies and practices should be
clearly stated principles that can be widely shared within organization. Simple,
short, actionable and emotionally resonant. PATAGONIA: "Build the best product,
cause unnecessary harm"
Thought During Judgement If people who lead or are in the organization conscientiously think about if
something is right or not is a good indication of an ethical org. Behavior is usually
guided by what comes to mind right before an action. Ethics should be at the
center of attention.
Asking: Is this right? Is much better than Is this legal?
What are the 4 pillars of an ethical culture? 1.Explicit Values
2.Thoughts during judgement
3.Incentives
4.Cultural Norms
, Incentives (pro-social) -Money only goes so far, programs must have a variety of rewards to be
successful such as meaningful work, positive impact, being respected or
appreciated by other
-Provide incentives for employees to want to be rewarded through praise and
validation.
-Or pro social programs, give incentive to allow employees to give a small reward
to their teammates
-Crucial to ethical behavior success
Cultural Norms: Tone @ Top vs. Tone @ Middle -Leaders should focus on the ones who are doing GREAT things, not the bad ones
-If large group is lying and cheat then others will too, regardless of what leader is
doing
-Whatever peers are doing, most will continue doing. So leaders should highlight
the good things that are being
What is the main problem with CSR programs and how There are many instances where business is the blame for negative
do we fix this problem? societal/environmental impacts. Companies are pressured to incorporate CSR in
GENERIC ways, instead of ways most appropriate for a firms strategy. Corporate
success and social welfare need to be looked at interdependently. Businesses can
meets peoples needs (generate revenue) and give back to society
What are the fundamental of strategic CSR? 1. Generic Social Issues
2. Value Chain Social Impacts
3. Social Dimensions of Competitive Context
Generic Social Issues Issues that are not significantly impacted by companies operations or long-term
competitiveness eg just being a "Good citizen" or not doing anything illegal
Value Chain Social Issues Social issues that are significantly affected by a company's activities in the
ordinary course of business
Example: Starbucks Shade Grown Beans and Organic Beans, and Chipotle and
Migrant Workers
Social Dimensions of Competitive Conext Social issues in the external environment that impact drivers of a company's
competitiveness in the locations where it operated
What are the 2 elements of responsive CSR? 1. Acting as a good corporate citizen and aware of evolving concerns of
stakeholders
2. Mitigating existing or adverse effects from business activities (this is extremely
challening!) - mitigating harm from value chain activities
