SHARP Foundation Course Test 1 Review –
Exam Blueprint and Section Distribution
Questions and Answers Study Guide
SECTION 1: SHARP HEALTHCARE MISSION, VISION & CORE VALUES
Q1: Which Sharp Experience core value emphasizes treating every patient, family member,
and colleague with dignity and compassion?
A. Excellence
B. Integrity
C. Caring [CORRECT]
D. Innovation
Correct Answer: C
Rationale: Correct because Sharp's core value of Caring means demonstrating compassion,
respect, and empathy in all interactions with patients, families, and colleagues.
Q2: The Sharp Experience mission statement emphasizes delivering the best healthcare
experience where:
A. Patient satisfaction scores exceed 90%
B. Technology drives all clinical decisions
C. Every life is touched with the highest quality of care, dignity, and compassion [CORRECT]
D. Cost containment is the primary focus
Correct Answer: C
Rationale: Correct because Sharp HealthCare's mission centers on human connection and
quality care delivered with dignity and compassion for every person served.
Q3: Under the Sharp Just Culture model, an employee who makes a clinical error due to
human error (slip or lapse) without malicious intent should receive:
A. Disciplinary action
B. Remediation and coaching [CORRECT]
C. Termination
D. A written warning
Correct Answer: B
,Rationale: Correct because Just Culture distinguishes human error (unintentional slip) from
risky behavior and recklessness; human error requires system redesign and coaching, not
punishment.
Q4: Which of the following best describes "The Sharp Experience" service standard approach
to patient-centered care?
A. Treating the maximum number of patients per shift
B. Focusing on clinical outcomes only
C. Treating each patient as a unique individual with personalized attention and genuine
caring [CORRECT]
D. Standardizing all interactions to ensure efficiency
Correct Answer: C
Rationale: Correct because The Sharp Experience requires personalized, human-centered
care that recognizes each patient's individual needs, preferences, and values.
Q5: Sharp HealthCare's commitment to "Excellence" as a core value means:
A. Achieving the highest patient volume in the region
B. Striving for the highest standards of quality, safety, and service in everything we do
[CORRECT]
C. Maintaining the lowest cost per patient
D. Expanding facilities regardless of community need
Correct Answer: B
Rationale: Correct because Sharp's value of Excellence reflects continuous pursuit of
superior clinical quality, patient safety, and service delivery across all operations.
Q6: A nurse observes a colleague bypassing a safety protocol to save time. According to
Sharp Just Culture principles, this behavior is best classified as:
A. Human error
B. At-risk behavior [CORRECT]
C. Reckless behavior
D. System-induced error
Correct Answer: B
Rationale: Correct because choosing to bypass a known safety protocol for convenience
represents at-risk behavior (behavioral choice) rather than unintentional human error,
requiring coaching and system review.
SECTION 2: PATIENT SAFETY GOALS (National Patient Safety Goals – NPSGs) — 8 Questions
, Q7: A nurse is preparing to administer medication to a patient. According to National Patient
Safety Goals, which two patient identifiers must be used before administration?
A. Room number and bed number
B. Patient's name and medical record number [CORRECT]
C. Patient's age and admitting diagnosis
D. Bed number and attending physician name
Correct Answer: B
Rationale: Correct because NPSG requires at least two patient identifiers (name, MRN, date
of birth, or photo) - room and bed numbers are not acceptable identifiers.
Q8: Before a surgical procedure, the surgical team must perform a final verification of the
correct patient, correct site, and correct procedure. This NPSG-required time-out must
occur:
A. In the preoperative holding area only
B. Immediately before incision when all team members are present [CORRECT]
C. During the preoperative assessment the day before
D. After anesthesia induction but before draping
Correct Answer: B
Rationale: Correct because NPSG requires the final time-out be conducted in the operating
room immediately before incision with full participation of the surgeon, anesthesia
provider, and circulating nurse.
Q9: A patient is receiving multiple IV medications through a single line. According to NPSG
medication safety standards, the nurse must:
A. Flush the line between incompatible medications with a compatible solution [CORRECT]
B. Administer all medications rapidly to minimize line time
C. Use the same syringe for multiple medications if from the same vial
D. Label the line only at the beginning of the shift
Correct Answer: A
Rationale: Correct because NPSG medication safety standards require verification of
compatibility and line flushing between incompatible medications to prevent adverse drug
interactions.
Q10: A patient on a medical-surgical unit has a cardiac monitor with alarm limits. According
to NPSG alarm safety goals, the nurse should:
A. Turn off all alarms to prevent alarm fatigue
Exam Blueprint and Section Distribution
Questions and Answers Study Guide
SECTION 1: SHARP HEALTHCARE MISSION, VISION & CORE VALUES
Q1: Which Sharp Experience core value emphasizes treating every patient, family member,
and colleague with dignity and compassion?
A. Excellence
B. Integrity
C. Caring [CORRECT]
D. Innovation
Correct Answer: C
Rationale: Correct because Sharp's core value of Caring means demonstrating compassion,
respect, and empathy in all interactions with patients, families, and colleagues.
Q2: The Sharp Experience mission statement emphasizes delivering the best healthcare
experience where:
A. Patient satisfaction scores exceed 90%
B. Technology drives all clinical decisions
C. Every life is touched with the highest quality of care, dignity, and compassion [CORRECT]
D. Cost containment is the primary focus
Correct Answer: C
Rationale: Correct because Sharp HealthCare's mission centers on human connection and
quality care delivered with dignity and compassion for every person served.
Q3: Under the Sharp Just Culture model, an employee who makes a clinical error due to
human error (slip or lapse) without malicious intent should receive:
A. Disciplinary action
B. Remediation and coaching [CORRECT]
C. Termination
D. A written warning
Correct Answer: B
,Rationale: Correct because Just Culture distinguishes human error (unintentional slip) from
risky behavior and recklessness; human error requires system redesign and coaching, not
punishment.
Q4: Which of the following best describes "The Sharp Experience" service standard approach
to patient-centered care?
A. Treating the maximum number of patients per shift
B. Focusing on clinical outcomes only
C. Treating each patient as a unique individual with personalized attention and genuine
caring [CORRECT]
D. Standardizing all interactions to ensure efficiency
Correct Answer: C
Rationale: Correct because The Sharp Experience requires personalized, human-centered
care that recognizes each patient's individual needs, preferences, and values.
Q5: Sharp HealthCare's commitment to "Excellence" as a core value means:
A. Achieving the highest patient volume in the region
B. Striving for the highest standards of quality, safety, and service in everything we do
[CORRECT]
C. Maintaining the lowest cost per patient
D. Expanding facilities regardless of community need
Correct Answer: B
Rationale: Correct because Sharp's value of Excellence reflects continuous pursuit of
superior clinical quality, patient safety, and service delivery across all operations.
Q6: A nurse observes a colleague bypassing a safety protocol to save time. According to
Sharp Just Culture principles, this behavior is best classified as:
A. Human error
B. At-risk behavior [CORRECT]
C. Reckless behavior
D. System-induced error
Correct Answer: B
Rationale: Correct because choosing to bypass a known safety protocol for convenience
represents at-risk behavior (behavioral choice) rather than unintentional human error,
requiring coaching and system review.
SECTION 2: PATIENT SAFETY GOALS (National Patient Safety Goals – NPSGs) — 8 Questions
, Q7: A nurse is preparing to administer medication to a patient. According to National Patient
Safety Goals, which two patient identifiers must be used before administration?
A. Room number and bed number
B. Patient's name and medical record number [CORRECT]
C. Patient's age and admitting diagnosis
D. Bed number and attending physician name
Correct Answer: B
Rationale: Correct because NPSG requires at least two patient identifiers (name, MRN, date
of birth, or photo) - room and bed numbers are not acceptable identifiers.
Q8: Before a surgical procedure, the surgical team must perform a final verification of the
correct patient, correct site, and correct procedure. This NPSG-required time-out must
occur:
A. In the preoperative holding area only
B. Immediately before incision when all team members are present [CORRECT]
C. During the preoperative assessment the day before
D. After anesthesia induction but before draping
Correct Answer: B
Rationale: Correct because NPSG requires the final time-out be conducted in the operating
room immediately before incision with full participation of the surgeon, anesthesia
provider, and circulating nurse.
Q9: A patient is receiving multiple IV medications through a single line. According to NPSG
medication safety standards, the nurse must:
A. Flush the line between incompatible medications with a compatible solution [CORRECT]
B. Administer all medications rapidly to minimize line time
C. Use the same syringe for multiple medications if from the same vial
D. Label the line only at the beginning of the shift
Correct Answer: A
Rationale: Correct because NPSG medication safety standards require verification of
compatibility and line flushing between incompatible medications to prevent adverse drug
interactions.
Q10: A patient on a medical-surgical unit has a cardiac monitor with alarm limits. According
to NPSG alarm safety goals, the nurse should:
A. Turn off all alarms to prevent alarm fatigue
