CINTAS SSR CERTIFICATION EXAM Question and
Answer 2026 | Complete Certification Review
Guide | Grade A+
• Five keys for Smith Driving? -✓✓Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
• What makes up customers total inventory? -✓✓Garments in their possession.
Garments in our possession
• Which of the following is not components that make up A/R funds? -✓✓45 days past
due.
• Minimum expectation for Accounts Receivables? -✓✓Less than 5%
• Who is responsible for appearance and upgrading of garments? -✓✓The ssr
• Highest you can achieve in net billing? -✓✓100% why is this a question?
• If a customer turns in 90 out of 100, what should you do? -✓✓L/R the remaining ten
• Which is not a standard delivery frequency? -✓✓Every third week.
• What does GRF mean? -✓✓Garment request form
• What are out of service garments? -✓✓Garments returned for cleaning, grading, and
storage until needed
• What two items should the ssr always have? -✓✓Pen and paper
• What is a good alternative to measuring? -✓✓Size samples
• Standard term of Cintas agreement? -✓✓60 months
• Which is not standard company type? -✓✓L ten X-- embroidery and screen printing
• Which is not component of creating raving fans? -✓✓Customers who are "very
satisfied/definitely recommend" cintas
, • Which is not a sleeve length description? -✓✓MT- muscle shirt
• What tool helps you find status on your garment requests? -✓✓Garment audit trail
• Who is a good competitor and why? -✓✓Aramark--local plant
• Poor competition and why? -✓✓Ameripride--no plant
• If customer pays by check, what information goes on it? -✓✓Rt/day/customer
number/invoice number
• Briefly describe customer on boarding process -✓✓Showing customers how we track
garments turned in and delivered to build their trust in us.
• TorF? AR% kpi includes money at 30/60/90+ days? -✓✓False. Only at 30/60/90
• TorF? Transition of trust must include the sales rep and ssr? -✓✓True.
• TorF? There are three types of national accounts. -✓✓False. Voluntary and
mandatory
• TorF? MLRA means multi location rental agreement. -✓✓True
• TorF? I can make price changes under GM lock control -✓✓False
• TorF? Soil separation is not important to maintaining quality of my garments -✓✓False
• TorF? Maintenance code A means add on -✓✓True
• TorF? Maintenance code W means wash again -✓✓False. Wear upgrade
• TorF? I can make more money by selling catalog, adding, and renewing -✓✓True
• TorF? FRC means fire resistant clothing -✓✓True
• TorF? Anyone using our uniform or using our products can renew -✓✓False
• TorF? I can sign for all my customers in the PRC -✓✓False
• TorF? Cintas payment terms are NET 15 EOM -✓✓False
• TorF? NOG means not our goods and we charge a cleaning fee -✓✓True
Answer 2026 | Complete Certification Review
Guide | Grade A+
• Five keys for Smith Driving? -✓✓Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
• What makes up customers total inventory? -✓✓Garments in their possession.
Garments in our possession
• Which of the following is not components that make up A/R funds? -✓✓45 days past
due.
• Minimum expectation for Accounts Receivables? -✓✓Less than 5%
• Who is responsible for appearance and upgrading of garments? -✓✓The ssr
• Highest you can achieve in net billing? -✓✓100% why is this a question?
• If a customer turns in 90 out of 100, what should you do? -✓✓L/R the remaining ten
• Which is not a standard delivery frequency? -✓✓Every third week.
• What does GRF mean? -✓✓Garment request form
• What are out of service garments? -✓✓Garments returned for cleaning, grading, and
storage until needed
• What two items should the ssr always have? -✓✓Pen and paper
• What is a good alternative to measuring? -✓✓Size samples
• Standard term of Cintas agreement? -✓✓60 months
• Which is not standard company type? -✓✓L ten X-- embroidery and screen printing
• Which is not component of creating raving fans? -✓✓Customers who are "very
satisfied/definitely recommend" cintas
, • Which is not a sleeve length description? -✓✓MT- muscle shirt
• What tool helps you find status on your garment requests? -✓✓Garment audit trail
• Who is a good competitor and why? -✓✓Aramark--local plant
• Poor competition and why? -✓✓Ameripride--no plant
• If customer pays by check, what information goes on it? -✓✓Rt/day/customer
number/invoice number
• Briefly describe customer on boarding process -✓✓Showing customers how we track
garments turned in and delivered to build their trust in us.
• TorF? AR% kpi includes money at 30/60/90+ days? -✓✓False. Only at 30/60/90
• TorF? Transition of trust must include the sales rep and ssr? -✓✓True.
• TorF? There are three types of national accounts. -✓✓False. Voluntary and
mandatory
• TorF? MLRA means multi location rental agreement. -✓✓True
• TorF? I can make price changes under GM lock control -✓✓False
• TorF? Soil separation is not important to maintaining quality of my garments -✓✓False
• TorF? Maintenance code A means add on -✓✓True
• TorF? Maintenance code W means wash again -✓✓False. Wear upgrade
• TorF? I can make more money by selling catalog, adding, and renewing -✓✓True
• TorF? FRC means fire resistant clothing -✓✓True
• TorF? Anyone using our uniform or using our products can renew -✓✓False
• TorF? I can sign for all my customers in the PRC -✓✓False
• TorF? Cintas payment terms are NET 15 EOM -✓✓False
• TorF? NOG means not our goods and we charge a cleaning fee -✓✓True
