Canadian Edition) | Colquitt, LePine & Wesson
Worker - answers-an individual who contributes to the accomplishment of work goals.
Manager - answers-an individual who achieves goals through other people.
Organization - answers-a consciously coordinated social unit, composed of two or more people,
that functions on a relatively continuous basis, to achieve a common goal or set of goals.
Planning - answers-a process that includes defining goals, establishing strategy, and developing
plans to coordinate activities.
Organizing - answers-determining what tasks are to be done, who is to do them, how the tasks
are to be grouped, who reports to whom, and where decisions are to be made.
Leading - answers-a function that includes motivating employees, directing others, selecting the
most effective communication channels, and resolving conflicts.
Controlling - answers-monitoring activities to ensure that they are being accomplished as
planned and correcting any significant deviations.
Technical skills - answers-the ability to apply specialized knowledge or expertise.
People skills - answers-the ability to work with, understand, and motivate other people, both
individually and in groups.
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, Conceptual skills - answers-the mental ability to analyze and diagnose situations.
Organizational Behavior (OB) - answers-a field of study that investigates the impact that
individuals, groups, and structure have on behavior within organizations for the purpose of
applying such knowledge toward improving an organization's effectiveness.
Systematic study - answers-looking at relationships, attempting to attribute causes and effects,
and drawing conclusions based on scientific evidence.
Evidence-based management (EBM)/Evidence-Based Decision-Making (EBDM) - answers-basing
management on decisions on the best available scientific data.
Intuition - answers-an instinctive feeling not necessarily supported by research.
Psychology - answers-the science that seeks to measure, explain, and sometimes change the
behavior of humans and other animals.
Social psychology - answers-an area of psychology that blends concepts from psychology and
sociology to focus on the influence of people on one another.
Sociology - answers-the study of people in relation to their social environment or culture.
Anthropology - answers-the study of societies to learn about human beings and their activities.
Contingency variables - answers-situational factors or variables that moderate the relationship
between two or more variables.
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