COMM 100 KEY PREDICTED EXAM MOCK
EXAM WITH ANSWER RATIONALES 2026
◉ The HURIER Model:
Answer: Hearing, Understanding, Remembering, Interpreting,
Evaluating, and Responding
◉ Types of Listening (DACRI)
Answer: Discriminative, Appreciative, Critical, Relational,
Informative
◉ Common Misconceptions
Answer: "Hearing is the same as listening." "Listening is easy and
effortless." "Listening is simply a matter of intelligence." "Reading
more helps you listen better." "Speaking is more important than
listening." "Listening is only about understanding words."
◉ Biased Listening
Answer: Hearing only what you want to hear.
◉ Prejudice
,Answer: Preconceived judgments about a speaker based on identity
(race, gender, age, etc.) that prevent genuine listening.
◉ Cultural Differences
Answer: Differing cultural norms shape how we listen and interpret
— eye contact, silence, directness.
◉ Connotative Meaning
Answer: Words carry emotional weight beyond their dictionary
definitions
◉ Physiological Noise
Answer: Physical state affects listening — fatigue, hunger, pain,
illness.
◉ Semantic Noise
Answer: Confusion caused by unfamiliar language, jargon, dialect, or
technical terms.
◉ Physical Noise
Answer: Environmental sounds
◉ Psychological Noise
, Answer: Internal thoughts and feelings that distract
◉ Speaker-based Distractions
Answer: Nonverbal tics — hair twirling, swaying, awkward pacing
◉ Listener-based Distractions
Answer: Information overload — trying to focus on multiple
messages at once (phone, TV, conversation)
◉ Fakers
Answer: Pretend to listen — maintain eye contact but miss the
message entirely
◉ Dependent Listeners
Answer: Focus on impressing the speaker rather than hearing the
message
◉ Interrupters
Answer: Cannot resist jumping in — either to offer input or change
the topic
◉ Self-Conscious Listeners
EXAM WITH ANSWER RATIONALES 2026
◉ The HURIER Model:
Answer: Hearing, Understanding, Remembering, Interpreting,
Evaluating, and Responding
◉ Types of Listening (DACRI)
Answer: Discriminative, Appreciative, Critical, Relational,
Informative
◉ Common Misconceptions
Answer: "Hearing is the same as listening." "Listening is easy and
effortless." "Listening is simply a matter of intelligence." "Reading
more helps you listen better." "Speaking is more important than
listening." "Listening is only about understanding words."
◉ Biased Listening
Answer: Hearing only what you want to hear.
◉ Prejudice
,Answer: Preconceived judgments about a speaker based on identity
(race, gender, age, etc.) that prevent genuine listening.
◉ Cultural Differences
Answer: Differing cultural norms shape how we listen and interpret
— eye contact, silence, directness.
◉ Connotative Meaning
Answer: Words carry emotional weight beyond their dictionary
definitions
◉ Physiological Noise
Answer: Physical state affects listening — fatigue, hunger, pain,
illness.
◉ Semantic Noise
Answer: Confusion caused by unfamiliar language, jargon, dialect, or
technical terms.
◉ Physical Noise
Answer: Environmental sounds
◉ Psychological Noise
, Answer: Internal thoughts and feelings that distract
◉ Speaker-based Distractions
Answer: Nonverbal tics — hair twirling, swaying, awkward pacing
◉ Listener-based Distractions
Answer: Information overload — trying to focus on multiple
messages at once (phone, TV, conversation)
◉ Fakers
Answer: Pretend to listen — maintain eye contact but miss the
message entirely
◉ Dependent Listeners
Answer: Focus on impressing the speaker rather than hearing the
message
◉ Interrupters
Answer: Cannot resist jumping in — either to offer input or change
the topic
◉ Self-Conscious Listeners
