COMM 100 KEY PREDICTED EXAM
COMPREHENSIVE STUDY GUIDE 2026
◉ interaction.
Answer: incorporates feedback into the process of communication
◉ Unconscious competence stage.
Answer: mindlessly mindful zen - like stage in which individuals
move in and out of spontaneous yet adaptive communication with
members of new culture
◉ psychological.
Answer: of, affecting, or arising in the mind; related to the mental
and emotional state of a person.
◉ message.
Answer: the information transmitted by the source
◉ Transmission Model of Communication.
Answer: Describes communication as a linear, one-way process in
which a sender intentionally transmits a message to a receiver.
,◉ Encoding.
Answer: the processing of information into the memory system—for
example, by extracting meaning.
◉ phatic communication.
Answer: communication aimed at maintaining relationships rather
than passing along information or saying something new
◉ dyadic communication.
Answer: happens between two people, as in a conversation
◉ Programmatic.
Answer: research conducted to develop marketing options through
market segmentation, market opportunity analyses, or consumer
attitude and product usage studies
◉ rhetorical.
Answer: relating to speech that is used to persuade or have some
effect; insincere in expression
◉ semantic noise.
Answer: word in the same language but with multiple meanings
, ◉ environmental noise.
Answer: any physical noise present in a communication encounter
◉ interaction model of communication.
Answer: a model describing communication as a process shaped by
feedback and context
◉ Transaction Model of Communication.
Answer: the theory that views communication as a constant process
in which all parties simultaneously play the roles of sender and
receiver
◉ knowledge competence.
Answer: knowing how to do something or understanding why things
are done the way they are.
◉ Conscious incompetence.
Answer: being aware that one is lacking knowledge about another
culture
◉ apprehension.
Answer: anxiety or fear that something bad or unpleasant will
happen
COMPREHENSIVE STUDY GUIDE 2026
◉ interaction.
Answer: incorporates feedback into the process of communication
◉ Unconscious competence stage.
Answer: mindlessly mindful zen - like stage in which individuals
move in and out of spontaneous yet adaptive communication with
members of new culture
◉ psychological.
Answer: of, affecting, or arising in the mind; related to the mental
and emotional state of a person.
◉ message.
Answer: the information transmitted by the source
◉ Transmission Model of Communication.
Answer: Describes communication as a linear, one-way process in
which a sender intentionally transmits a message to a receiver.
,◉ Encoding.
Answer: the processing of information into the memory system—for
example, by extracting meaning.
◉ phatic communication.
Answer: communication aimed at maintaining relationships rather
than passing along information or saying something new
◉ dyadic communication.
Answer: happens between two people, as in a conversation
◉ Programmatic.
Answer: research conducted to develop marketing options through
market segmentation, market opportunity analyses, or consumer
attitude and product usage studies
◉ rhetorical.
Answer: relating to speech that is used to persuade or have some
effect; insincere in expression
◉ semantic noise.
Answer: word in the same language but with multiple meanings
, ◉ environmental noise.
Answer: any physical noise present in a communication encounter
◉ interaction model of communication.
Answer: a model describing communication as a process shaped by
feedback and context
◉ Transaction Model of Communication.
Answer: the theory that views communication as a constant process
in which all parties simultaneously play the roles of sender and
receiver
◉ knowledge competence.
Answer: knowing how to do something or understanding why things
are done the way they are.
◉ Conscious incompetence.
Answer: being aware that one is lacking knowledge about another
culture
◉ apprehension.
Answer: anxiety or fear that something bad or unpleasant will
happen
