Phlebotomy Test 6, 7, 8 and 9 Q&A 2026
Complete Study Guide.
# Term Definition
1 What is a reference A reference range is a set of
range? values used by doctors to
interpret a patient's test result.
2 What is a critical value A critical value is a test result
in lab testing? outside the normal range that may
pose an immediate health risk.
3 What is the The technician should report the
technician's critical value promptly and
responsibility when a directly to the ordering provider.
critical value is found?
4 What is the reference The reference range for WBC
range for WBC count? count is 4.4 to 11 mm3.
5 What is the reference The reference range for Total
range for Total Cholesterol is 140 to 200 mg/dl.
Cholesterol?
6 What is the reference The reference range for Fasting
range for Fasting Blood Blood Glucose is 70 to 110
Glucose? mg/dl.
7 What is the reference The reference range for
range for Hemoglobin Hemoglobin (Male) is 13 to
in males? 17.5 g/dl.
8 What is the reference The reference range for
range for Hemoglobin Hemoglobin (Female) is
1
, in females? 11.5 to 15.5 g/dl.
9 What is quality control in Quality control is a measure of
a lab setting? precision, assessing how well an
instrument functions to produce
consistent results over time.
10 What is the An equipment log monitors
purpose of an equipment maintenance and
equipment log? quality control testing.
11 When are quality Quality control procedures are
control procedures performed daily, when opening a
typically performed? new lot of supplies, or after
recording multiple errors.
2
,DAY 6 TEST 6 PHLEBOTOMY
# Term Definition
12 What information must Document the time and date of
be documented for quality control procedures
quality control along with the test results in
procedures? the log.
13 When should external External controls for
controls be performed glucometers should be
for glucometers? performed daily, when a new
lot number or kit is opened, or
when results are drastically out of
range.
14 What conditions should Use external controls at room
be met when using temperature and do not use
external glucometer them past their expiration date.
controls?
15 What action should Repeat the test at room
be taken if temperature, checking the
glucometer control expiration date and ensuring
results are out of correct application. Never use
range? patient strips if controls are out
of range.
16 What information Log the time and date of test-
must be logged for control results and the serial
glucometer quality number of the glucometer on
control? the quality control or equipment
log.
17 What are the storage Store strips at room temperature,
requirements for close the package after each use,
glucometer strips? keep them dry, and safe from
extreme temperature changes.
18 How should Clean glucometers with an
glucometers be alcohol wipe after each use and
cleaned and replace batteries if low, as this can
3
, DAY 6 TEST 6 PHLEBOTOMY
maintained? affect results.
19 What is the The communication cycle is the
communication cycle? process of relaying information
between a sender and a
receiver.
20 When does effective Effective communication occurs
communication when both the sender and
occur? receiver assign similar meanings
to the message.
21 What is the final The final step of the communication
step of the process is feedback, where the
communication receiver provides a response.
process?
4
Complete Study Guide.
# Term Definition
1 What is a reference A reference range is a set of
range? values used by doctors to
interpret a patient's test result.
2 What is a critical value A critical value is a test result
in lab testing? outside the normal range that may
pose an immediate health risk.
3 What is the The technician should report the
technician's critical value promptly and
responsibility when a directly to the ordering provider.
critical value is found?
4 What is the reference The reference range for WBC
range for WBC count? count is 4.4 to 11 mm3.
5 What is the reference The reference range for Total
range for Total Cholesterol is 140 to 200 mg/dl.
Cholesterol?
6 What is the reference The reference range for Fasting
range for Fasting Blood Blood Glucose is 70 to 110
Glucose? mg/dl.
7 What is the reference The reference range for
range for Hemoglobin Hemoglobin (Male) is 13 to
in males? 17.5 g/dl.
8 What is the reference The reference range for
range for Hemoglobin Hemoglobin (Female) is
1
, in females? 11.5 to 15.5 g/dl.
9 What is quality control in Quality control is a measure of
a lab setting? precision, assessing how well an
instrument functions to produce
consistent results over time.
10 What is the An equipment log monitors
purpose of an equipment maintenance and
equipment log? quality control testing.
11 When are quality Quality control procedures are
control procedures performed daily, when opening a
typically performed? new lot of supplies, or after
recording multiple errors.
2
,DAY 6 TEST 6 PHLEBOTOMY
# Term Definition
12 What information must Document the time and date of
be documented for quality control procedures
quality control along with the test results in
procedures? the log.
13 When should external External controls for
controls be performed glucometers should be
for glucometers? performed daily, when a new
lot number or kit is opened, or
when results are drastically out of
range.
14 What conditions should Use external controls at room
be met when using temperature and do not use
external glucometer them past their expiration date.
controls?
15 What action should Repeat the test at room
be taken if temperature, checking the
glucometer control expiration date and ensuring
results are out of correct application. Never use
range? patient strips if controls are out
of range.
16 What information Log the time and date of test-
must be logged for control results and the serial
glucometer quality number of the glucometer on
control? the quality control or equipment
log.
17 What are the storage Store strips at room temperature,
requirements for close the package after each use,
glucometer strips? keep them dry, and safe from
extreme temperature changes.
18 How should Clean glucometers with an
glucometers be alcohol wipe after each use and
cleaned and replace batteries if low, as this can
3
, DAY 6 TEST 6 PHLEBOTOMY
maintained? affect results.
19 What is the The communication cycle is the
communication cycle? process of relaying information
between a sender and a
receiver.
20 When does effective Effective communication occurs
communication when both the sender and
occur? receiver assign similar meanings
to the message.
21 What is the final The final step of the communication
step of the process is feedback, where the
communication receiver provides a response.
process?
4
