BAT Final Exam – Study Guide, Practice Questions & Complete Exam Review
Six Sigma - ANS ✔✔A business process for improving quality, reducing costs, and increasing
customer satisfaction
Six Sigma Leadership Principles - ANS ✔✔Leadership alignment, mobilization, accelerate results,
and govern
Leadership Alignment - ANS ✔✔Using the scorecard process to create relevant "line of sight'
improvement targets, stretch goals, and appropriate measures
Mobilize - ANS ✔✔Using empowered teams and project management methodology, equip the
organization to enable people to take action
Accelerate Results - ANS ✔✔Provide expert/black belt coaching, clearly define the team's
charter, goals, project schedule, and closely monitor project progress to ensure on time
completion
Govern - ANS ✔✔Leadership team roles and responsibilities focused on selecting, managing,
reviewing and driving the completion of projects
Types of Projects - ANS ✔✔Implementation: low difficulty and high benefit, Continuous
Improvement: low difficulty and low benefit, Six Sigma: high difficulty and high benefit, Avoid:
high difficulty and low benefit
Six Sigma Organization Support Structure - ANS ✔✔Sponsor, champion, black belt, green belt,
and work team
Six Sigma - ANS ✔✔A business process for improving quality, reducing costs, and increasing
customer satisfaction
Six Sigma Leadership Principles - ANS ✔✔Leadership alignment, mobilization, accelerate results,
and govern
Leadership Alignment - ANS ✔✔Using the scorecard process to create relevant "line of sight'
improvement targets, stretch goals, and appropriate measures
Mobilize - ANS ✔✔Using empowered teams and project management methodology, equip the
organization to enable people to take action
Accelerate Results - ANS ✔✔Provide expert/black belt coaching, clearly define the team's
charter, goals, project schedule, and closely monitor project progress to ensure on time
completion
Govern - ANS ✔✔Leadership team roles and responsibilities focused on selecting, managing,
reviewing and driving the completion of projects
Types of Projects - ANS ✔✔Implementation: low difficulty and high benefit, Continuous
Improvement: low difficulty and low benefit, Six Sigma: high difficulty and high benefit, Avoid:
high difficulty and low benefit
Six Sigma Organization Support Structure - ANS ✔✔Sponsor, champion, black belt, green belt,
and work team
