BAT Practice Test – Exam Questions, Answers & Study Review Guide
Which of the following is not one of the four basic strategies a company can employ to deal
with competitive forces?
A) focus on market niche
B) Compete on employee loyalty
C) Strengthen customer and supplier intimacy
D) Differentiate products
E) Low cost leadership - correct answer ✔✔B
A relocation control system that reports summaries on the total moving, house-hunting, and
home financing costs for employees in all company divisions would fall into the category of an:
A) MIS
B)CRM System
C)TPS
D)ESS
E)KMS - correct answer ✔✔A
A _______ is a collection of independent firms that use information technology to coordinate
their value chains to produce a product or service for a market collectively
A) value web
B)value chain
C)supply chain
D)business network - correct answer ✔✔A
Suppliers, customers, employees, products and services, and ______ are the five basic entities
with which business must deal
, A) invoices and payments
B) manufacturing and production
C)the environment
D)technology
E)sales and marketing - correct answer ✔✔A
Which of the following is an example of a key force in a firms broader, less immediate
environment
A) Economic trends
B) Regulations
C) Competitors
D) Suppliers
E) Customers - correct answer ✔✔A
Verizon's implementation of a web-based digital dashboard to provide managers with real time
information, such as customer complaints, is an example of:
A) competitive advantage
B) A new product
C) improved flexibility
D) improved decision making
E)supplier intimacy - correct answer ✔✔not A
A computerized system that performs and records the daily activities necessary to conduct
business is classified as an:
A) A business intelligence system
B) transaction processing system
C) executive support system
Which of the following is not one of the four basic strategies a company can employ to deal
with competitive forces?
A) focus on market niche
B) Compete on employee loyalty
C) Strengthen customer and supplier intimacy
D) Differentiate products
E) Low cost leadership - correct answer ✔✔B
A relocation control system that reports summaries on the total moving, house-hunting, and
home financing costs for employees in all company divisions would fall into the category of an:
A) MIS
B)CRM System
C)TPS
D)ESS
E)KMS - correct answer ✔✔A
A _______ is a collection of independent firms that use information technology to coordinate
their value chains to produce a product or service for a market collectively
A) value web
B)value chain
C)supply chain
D)business network - correct answer ✔✔A
Suppliers, customers, employees, products and services, and ______ are the five basic entities
with which business must deal
, A) invoices and payments
B) manufacturing and production
C)the environment
D)technology
E)sales and marketing - correct answer ✔✔A
Which of the following is an example of a key force in a firms broader, less immediate
environment
A) Economic trends
B) Regulations
C) Competitors
D) Suppliers
E) Customers - correct answer ✔✔A
Verizon's implementation of a web-based digital dashboard to provide managers with real time
information, such as customer complaints, is an example of:
A) competitive advantage
B) A new product
C) improved flexibility
D) improved decision making
E)supplier intimacy - correct answer ✔✔not A
A computerized system that performs and records the daily activities necessary to conduct
business is classified as an:
A) A business intelligence system
B) transaction processing system
C) executive support system
