D391 Healthcare Ecosystems
OA Accelerator
Course Workbook
,The OA Accelerator Workbook is designed to help you navigate course material and retain what
you learn. Use it alongside your lessons to track progress, reinforce key concepts, and deepen
understanding.
1. Getting Started
Open Your Workbook
Keep it handy while working through course materials (videos, readings, and slides).
Have a pen or note-taking tool ready for exercises and reflections.
Understand Its Purpose
The workbook is a companion tool—it helps you organize information, reinforce learning, and
track your progress.
Use it actively; write, summarize, and reflect to get the most out of each lesson.
2. Navigating Sections
The workbook is divided into Sections that match the course modules.
Each Section contains Lessons aligned with your course content.
Complete workbook exercises as you finish each lesson to strengthen retention.
3. Using Lessons Effectively
For each lesson, follow these steps:
Preview the Lesson
Read the objectives or key points before doing the exercises.
Ask yourself: “What do I expect to learn?”
Complete the Exercises
Work through the questions, prompts, and reflections.
Write answers fully to enhance understanding and memory.
Summarize Key Takeaways
After completing exercises, jot down the main points in your own words.
This reinforces comprehension and retention.
Check Your Understanding
Use self-assessment questions (if included) to see how well you grasp the material.
Revisit unclear areas before moving on.
4. Leveraging Additional Resources
WGU Connect: Use the discussion boards, study groups, and course resources available on
WGU Connect to clarify concepts and learn from peers.
Live Cohorts: Attend live cohort sessions for deeper dives into course topics, Q&A with
instructors, and practical examples.
These resources are great supplements to your workbook exercises and help strengthen
retention.
5. Tracking Progress
Mark Lessons Complete: Check off lessons as you finish exercises and reflections.
Review Regularly: Revisit earlier sections to reinforce learning.
Reflect on Growth: Track insights, breakthroughs, and areas needing improvement over time.
6. Tips for Retention
Be Consistent: Complete exercises as you go, not all at once.
Engage Actively: Write, draw diagrams, or create mind maps to deepen understanding.
Ask Questions: Use WGU Connect and live cohorts to clarify doubts.
Use as Reference: Your workbook notes will help in later sections that build on
previous lessons.
, SECTION ONE
LESSON ONE – HEALTHCARE
ECOSYSTEMS OVERVIEW
🧠 Key Concepts Check
Instructions: Fill in the blanks using the word bank below.
Word Bank:
physicians, payers, clinics, research, quality, patient, policymakers, healthcare ecosystem,
administrators, insurance, hospitals
1. The healthcare ecosystem is the structure that supports the delivery of healthcare
services in society.
2. The five P’s of the U.S. healthcare system include patients, physicians/providers,
professional healthcare administrators, payers, and policymakers.
3. Aside from hospitals, the healthcare ecosystem includes laboratories,
pharmacies, and clinics.
4. Medical insurance institutions and product suppliers are also part of the
healthcare ecosystem.
5. The main purpose of the healthcare ecosystem is to raise the quality of healthcare
and improve outcomes for the patients.
📊 Components of the U.S. Healthcare System
Instructions: Match each component to the correct role.
Component Role
A. Patients B 1. Leads care delivery and treatment
B. Providers A 2. Receives care and makes informed decisions
C. Insurance Companies
C 3. Funds care through premiums and reimbursements
(Payers)
D. Healthcare Administrators D 4. Manages staff, facilities, and patient satisfaction
, Component Role
E 5. Establishes laws and regulations that affect
E. Policymakers
healthcare access
🏥 Real-World Scenario
Application Scenario:
Jamal visits a community clinic for a check-up. He sees a nurse practitioner. Afterward, he
receives a follow-up email from the clinic's administrator. His visit is covered by his employer-
provided insurance. The care he received is based on standards set by public health agencies.
Instructions: Identify which of the 5 P’s are involved in this situation. Write each one below and
describe its role in the scenario.
The 5 P’s Who/What It Is in This Scenario Role
Patient Jamal- visits clinic for checkup
Provider Nurse practitioner- provider
Clinic administrator- deals with
Professional
paperwork
Administrator
Payer Employer insurance- pays medical
bills
Public health agency- deals with
Policymaker policies that the clinic has to follow
🌍 Health and Human Services (HHS) Workers
Instructions: Answer the following short-answer questions.
1. Name three types of Health and Human Services (HHS) professionals and describe what
each one does.
Profession 1: Public Health Educator– strives to increase public awareness of the value of
cleanliness and other preventative health measures like good eating and other sensible lifestyle
choices.
Profession 2: Public Administrators– seek to reform laws and regulations in a community to
improve the health and safety of people in the community. They are chosen by the general populace
OA Accelerator
Course Workbook
,The OA Accelerator Workbook is designed to help you navigate course material and retain what
you learn. Use it alongside your lessons to track progress, reinforce key concepts, and deepen
understanding.
1. Getting Started
Open Your Workbook
Keep it handy while working through course materials (videos, readings, and slides).
Have a pen or note-taking tool ready for exercises and reflections.
Understand Its Purpose
The workbook is a companion tool—it helps you organize information, reinforce learning, and
track your progress.
Use it actively; write, summarize, and reflect to get the most out of each lesson.
2. Navigating Sections
The workbook is divided into Sections that match the course modules.
Each Section contains Lessons aligned with your course content.
Complete workbook exercises as you finish each lesson to strengthen retention.
3. Using Lessons Effectively
For each lesson, follow these steps:
Preview the Lesson
Read the objectives or key points before doing the exercises.
Ask yourself: “What do I expect to learn?”
Complete the Exercises
Work through the questions, prompts, and reflections.
Write answers fully to enhance understanding and memory.
Summarize Key Takeaways
After completing exercises, jot down the main points in your own words.
This reinforces comprehension and retention.
Check Your Understanding
Use self-assessment questions (if included) to see how well you grasp the material.
Revisit unclear areas before moving on.
4. Leveraging Additional Resources
WGU Connect: Use the discussion boards, study groups, and course resources available on
WGU Connect to clarify concepts and learn from peers.
Live Cohorts: Attend live cohort sessions for deeper dives into course topics, Q&A with
instructors, and practical examples.
These resources are great supplements to your workbook exercises and help strengthen
retention.
5. Tracking Progress
Mark Lessons Complete: Check off lessons as you finish exercises and reflections.
Review Regularly: Revisit earlier sections to reinforce learning.
Reflect on Growth: Track insights, breakthroughs, and areas needing improvement over time.
6. Tips for Retention
Be Consistent: Complete exercises as you go, not all at once.
Engage Actively: Write, draw diagrams, or create mind maps to deepen understanding.
Ask Questions: Use WGU Connect and live cohorts to clarify doubts.
Use as Reference: Your workbook notes will help in later sections that build on
previous lessons.
, SECTION ONE
LESSON ONE – HEALTHCARE
ECOSYSTEMS OVERVIEW
🧠 Key Concepts Check
Instructions: Fill in the blanks using the word bank below.
Word Bank:
physicians, payers, clinics, research, quality, patient, policymakers, healthcare ecosystem,
administrators, insurance, hospitals
1. The healthcare ecosystem is the structure that supports the delivery of healthcare
services in society.
2. The five P’s of the U.S. healthcare system include patients, physicians/providers,
professional healthcare administrators, payers, and policymakers.
3. Aside from hospitals, the healthcare ecosystem includes laboratories,
pharmacies, and clinics.
4. Medical insurance institutions and product suppliers are also part of the
healthcare ecosystem.
5. The main purpose of the healthcare ecosystem is to raise the quality of healthcare
and improve outcomes for the patients.
📊 Components of the U.S. Healthcare System
Instructions: Match each component to the correct role.
Component Role
A. Patients B 1. Leads care delivery and treatment
B. Providers A 2. Receives care and makes informed decisions
C. Insurance Companies
C 3. Funds care through premiums and reimbursements
(Payers)
D. Healthcare Administrators D 4. Manages staff, facilities, and patient satisfaction
, Component Role
E 5. Establishes laws and regulations that affect
E. Policymakers
healthcare access
🏥 Real-World Scenario
Application Scenario:
Jamal visits a community clinic for a check-up. He sees a nurse practitioner. Afterward, he
receives a follow-up email from the clinic's administrator. His visit is covered by his employer-
provided insurance. The care he received is based on standards set by public health agencies.
Instructions: Identify which of the 5 P’s are involved in this situation. Write each one below and
describe its role in the scenario.
The 5 P’s Who/What It Is in This Scenario Role
Patient Jamal- visits clinic for checkup
Provider Nurse practitioner- provider
Clinic administrator- deals with
Professional
paperwork
Administrator
Payer Employer insurance- pays medical
bills
Public health agency- deals with
Policymaker policies that the clinic has to follow
🌍 Health and Human Services (HHS) Workers
Instructions: Answer the following short-answer questions.
1. Name three types of Health and Human Services (HHS) professionals and describe what
each one does.
Profession 1: Public Health Educator– strives to increase public awareness of the value of
cleanliness and other preventative health measures like good eating and other sensible lifestyle
choices.
Profession 2: Public Administrators– seek to reform laws and regulations in a community to
improve the health and safety of people in the community. They are chosen by the general populace
