Hartman's Chapter 10 Exam
Questions & Answers (Grade A+)
The Internet is a gods resource to use to -
correct answer ✅Try and find a job
Identification required by a potential employer -
correct answer ✅May include a social security card
Appropriate for a job interview:wearing jeans -
correct answer ✅Not appropriate
Looking happy to be there -
correct answer ✅appropriate
Wearing very little jewelry -
correct answer ✅appropriate
asking how many hours you would work -
correct answer ✅appropriate
Sitting up straight -
correct answer ✅appropriate
,Hartman's Chapter 10 Exam
Questions & Answers (Grade A+)
Shaking hands with the interviewer -
correct answer ✅appropriate
When is an appropriate time to discuss an issue that is causing
conflict in the workplace? -
correct answer ✅when the NA is upset because something has
just occurred
when trying to resolve a conflict, the NA should -
correct answer ✅take turns speaking
When discussing conflict, the NA should -
correct answer ✅state how she feels when a behavior occurs
To resolve a conflict, the NA should be prepared to -
correct answer ✅compromise
when is an appropriate time to discuss an issue that is causing
conflict in the workplace? -
correct answer ✅When the supervisor has decided on a proper
time and place
, Hartman's Chapter 10 Exam
Questions & Answers (Grade A+)
When trying to resolve a conflict, the NA should -
correct answer ✅take turns speaking
when discussing conflict, the NA should -
correct answer ✅state how she feels when a behavior occurs
To resolve a conflict,the NA should be prepared to -
correct answer ✅compromise
OBRA requires that nursing assistants complete at least_____ hours
of initial training before being employed -
correct answer ✅75
OBRA requires that nursing assistants complete _____ hours of
annual continuing education -
correct answer ✅12
After completing a training course, nursing assistants are given
a(n)_______ in order to be certified to work in a particular state. -
correct answer ✅competency exam
Questions & Answers (Grade A+)
The Internet is a gods resource to use to -
correct answer ✅Try and find a job
Identification required by a potential employer -
correct answer ✅May include a social security card
Appropriate for a job interview:wearing jeans -
correct answer ✅Not appropriate
Looking happy to be there -
correct answer ✅appropriate
Wearing very little jewelry -
correct answer ✅appropriate
asking how many hours you would work -
correct answer ✅appropriate
Sitting up straight -
correct answer ✅appropriate
,Hartman's Chapter 10 Exam
Questions & Answers (Grade A+)
Shaking hands with the interviewer -
correct answer ✅appropriate
When is an appropriate time to discuss an issue that is causing
conflict in the workplace? -
correct answer ✅when the NA is upset because something has
just occurred
when trying to resolve a conflict, the NA should -
correct answer ✅take turns speaking
When discussing conflict, the NA should -
correct answer ✅state how she feels when a behavior occurs
To resolve a conflict, the NA should be prepared to -
correct answer ✅compromise
when is an appropriate time to discuss an issue that is causing
conflict in the workplace? -
correct answer ✅When the supervisor has decided on a proper
time and place
, Hartman's Chapter 10 Exam
Questions & Answers (Grade A+)
When trying to resolve a conflict, the NA should -
correct answer ✅take turns speaking
when discussing conflict, the NA should -
correct answer ✅state how she feels when a behavior occurs
To resolve a conflict,the NA should be prepared to -
correct answer ✅compromise
OBRA requires that nursing assistants complete at least_____ hours
of initial training before being employed -
correct answer ✅75
OBRA requires that nursing assistants complete _____ hours of
annual continuing education -
correct answer ✅12
After completing a training course, nursing assistants are given
a(n)_______ in order to be certified to work in a particular state. -
correct answer ✅competency exam
