APCO CERTIFICATION ACTUAL EXAM
PAPER 2026 QUESTIONS WITH
ANSWERS GRADED A+
◍ Automatic Location Identification.
Answer: ALI
◍ What does the PSAP mean?.
Answer: Public Safety Answering Point
◍ What is Professionalism defined by?.
Answer: Who you are. What you do. How others perceive you.
◍ The term PSAP stands for Public Safety Access Point.
Answer: False
◍ Professionalism is defined by who you are, what you do, and how others
perceive you..
Answer: True
◍ Confidentiality.
Answer: Telecommunicators are expected to keep this information totally
confidential (Criminal activity, law enforcement operations, medical
histories, driving records, etc,.)
◍ The three primary fields of public Safety communications are law
enforcement, fire service, and emergency management.
Answer: False
◍ Emergency calls only come in on emergency lines..
Answer: False
◍ It is okay for a telecommunicator to rely on memory during information
gathering.
, Answer: False
◍ Ethics.
Answer: A system of principles; the rules of conduct. The ethics of the
individual and the ethical standards of the organization must meet or exceed
the standards and expectation of the community and industry
◍ The ALI is the calling party's telephone number and the ANI is the calling
party's address and dispatch information.
Answer: False
◍ PBX pinpoints the exact location of the caller.
Answer: False
◍ A silent open line call must be considered a potential TTY call until proven
otherwise..
Answer: True
◍ Logging recorder information can be used for QA/QI purposes.
Answer: True
◍ The abbreviation BOLO and ATL refer to the same type of radio broadcast.
Answer: True
◍ Victims 18 years of age and under may be entered into the Amber Alert
System.
Answer: False
◍ PSAP Organizational Structure.
Answer: A PSAP's relationship between frontline telecommunicators,
supervisors and managers is defined by their Chain of Command
◍ What does FCC stand for?.
Answer: Federal Communications Commission
◍ What is the FCC and what does it do?.
Answer: The FCC is an independent U.S. government agency that regulates
communication by radio, television, wire, satellite, and cable.
PAPER 2026 QUESTIONS WITH
ANSWERS GRADED A+
◍ Automatic Location Identification.
Answer: ALI
◍ What does the PSAP mean?.
Answer: Public Safety Answering Point
◍ What is Professionalism defined by?.
Answer: Who you are. What you do. How others perceive you.
◍ The term PSAP stands for Public Safety Access Point.
Answer: False
◍ Professionalism is defined by who you are, what you do, and how others
perceive you..
Answer: True
◍ Confidentiality.
Answer: Telecommunicators are expected to keep this information totally
confidential (Criminal activity, law enforcement operations, medical
histories, driving records, etc,.)
◍ The three primary fields of public Safety communications are law
enforcement, fire service, and emergency management.
Answer: False
◍ Emergency calls only come in on emergency lines..
Answer: False
◍ It is okay for a telecommunicator to rely on memory during information
gathering.
, Answer: False
◍ Ethics.
Answer: A system of principles; the rules of conduct. The ethics of the
individual and the ethical standards of the organization must meet or exceed
the standards and expectation of the community and industry
◍ The ALI is the calling party's telephone number and the ANI is the calling
party's address and dispatch information.
Answer: False
◍ PBX pinpoints the exact location of the caller.
Answer: False
◍ A silent open line call must be considered a potential TTY call until proven
otherwise..
Answer: True
◍ Logging recorder information can be used for QA/QI purposes.
Answer: True
◍ The abbreviation BOLO and ATL refer to the same type of radio broadcast.
Answer: True
◍ Victims 18 years of age and under may be entered into the Amber Alert
System.
Answer: False
◍ PSAP Organizational Structure.
Answer: A PSAP's relationship between frontline telecommunicators,
supervisors and managers is defined by their Chain of Command
◍ What does FCC stand for?.
Answer: Federal Communications Commission
◍ What is the FCC and what does it do?.
Answer: The FCC is an independent U.S. government agency that regulates
communication by radio, television, wire, satellite, and cable.
