Assessment | V1 And V2 | Questions And
Answers | 2026 Update | 100% Correct.
Accommodation - answer-A style of dealing with conflict involving cooperation on behalf of the
other party but not being assertive about one's own interests
Accounting audits - answer-Procedures used to verify accounting reports and statements
Acquisition - answer-One firm buying another
Activity-Based costing (ABC) - answer-A method of cost accounting designed to identify streams
of activity and then to allocate costs across particular business processes according to the
mount of time employees devote to particular activities
Adapters - answer-Companies that take the current industry structure and its evolution as
givens, and choose where to compete.
Adverse impact - answer-When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group.
Advertising support model - answer-Charging fees to advertise on a site.
affective conflict - answer-Emotional disagreement directed toward other people
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,affiliate model - answer-Charging fees to direct site visitors to other companies' sites
affirmative action - answer-Special efforts to recruit and hire qualified members of groups that
have been discriminated against in the past.
Alderfer's ERG theory - answer-A human needs theory postulating that people have three basic
sets of needs that can operate simultaneously
arbitration - answer-The use of a neutral third party to resolve a labor dispute.
assessment center - answer-A managerial performance test in which candidates participate in a
variety of exercises and situations.
assets - answer-The values of the various items the corporation owns.
Authentic leadership - answer-A style in which the leader is true to himself or herself while
leading
autocratic leadership - answer-A form of leadership in which the leader makes decisions on his
or her own and then announces those decisions to the group
autonomous work groups - answer-Groups that control decisions about and excution of a
complete range of tasks
avoidance - answer-A reaction to conflict that involves ignoring the problem by doing nothing at
all, or deemphasizing the disagreement.
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,balance sheet - answer-A report that shows the financial picture of a company at a given time
and itemizes assets, liabilities, and stockholders' equity
balanced scorecard - answer-Control system combining four sets of performance measures:
financial, customer, business process, and learning and growth
barriers to entry - answer-Conditions that prevent new companies from entering an industry
behavioral approach - answer-a leadership perspective that attempts to identify what good
leaders do-that is, what behaviors they exhibit
benchmarking - answer-The process of comparing an organization's practices and technologies
with those of other companies.
Bootlegging - answer-Informal work on projects, other than those officially assigned, of
employees' own choosing and initiative
boundaryless organization - answer-organization in which there are no barriers to information
flow.
bounded rationality - answer-`A less-than-perfect form of rationality in which decisions makers
cannot be perfectly rational because decisions are complex and complete information is
unavailable or cannot be fully processed.
Brainstorming - answer-A process in which group members generate as many ideas about a
problem as they can; criticism is withheld until all ideas have been proposed.
bridge leaders - answer-A leader who bridges conflicting value systems or different cultures.
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, broker - answer-A person who assembles and coordinates participants in a network
budgeting - answer-The process of investigating what is being done and comparing the results
with the corresponding budget data to verify accomplishments or remedy differences; also
called budgetary controlling
buffering - answer-Creating supplies of excess resources in case of unpredictable needs
bureaucratic control - answer-The use of rules, regulations, and authority to guide performance
business incubators - answer-Protected environments for new, small businesses
business plan - answer-A formal planning step that focuses on the entire venture and describes
all the elements involved in starting it.
Business strategy - answer-The major actions by which a business competes in a particular
industry or market
Cafeteria benefit program - answer-An employee benefit program in which employees choose
from a menu of options to create a benefit package tailored to their needs.
Caux Principles - answer-Ethical principles established by international executives based in Caux,
Switzerland, in collaboration with business leaders from Japan, Europe, and the United States.
centralized organization - answer-An organization in which high-level executives make most
decisions and pass them down to lower levels for implementation.
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