MGMT 1010 UNIT 2 STUDY GUIDE
parochialism - Answers - viewing the world solely through your own perspectives,
leading to an inability to recognize differences between people
ethnocentric attitude - Answers - the parochial Believe that the best work approaches
and practices are those of the home country
polycentric attitude - Answers - the view that the managers in the host country know the
best work approaches and practices for running their business
geocentric attitude - Answers - a world-oriented view that focuses on using the best
approaches and people from around the globe
GLOBE - Answers - provides transformative insights to decision makers
Nine dimensions identified by GLOBE research team - Answers - 1. power distance
2. uncertainty avoidance
3. assertiveness
4. humane orientation
5.future orientation
6. institutional collectivism
7. gender differentiation
8. in group collectivism
9. performance orientation
work diversity - Answers - the ways in which people in an organization are different from
and similar to one another
surface-level diversity - Answers - easily perceived differences that may trigger certain
stereotypes but that do not necessarily reflect the ways people think or feel
deep-level diversity - Answers - differences in values, personality, and work preferences
that become progressively more important for determining similarity as people get to
know one another better
workplace evolving over time - Answers - laws & regulations > assimilating women &
minorities > workforce diversity > sensitivity > diversity
3 main categories of benefits of workplace diversity - Answers - 1. People management
2. organizational performance
3. strategic
, Dramatic characteristic changes on u.s population - Answers - -foreign born
-racial/ethnic groups
-total/aging population
*more people of color, immigrants and women will take over the workface
6 different types of workplace diversity - Answers - 1. Age
2. Gender
3. Race and Ethnicity
4. Disability/ Abilities
5. Religion
6. Sexual orientation
Bias - Answers - a tendency or preference toward a particular perspective or ideology
prejudice - Answers - a preconceived belief, opinion, or judgment toward a person or
group of people
Stereotyping - Answers - judging a person based on a perception of a group to which
that person belongs
discrimination - Answers - when someone ask out there prejudicial attitudes toward
people who are the targets of their prejudice
glass ceiling - Answers - The invisible barrier that separates women and minorities from
top management positions
various forms of discrimination - Answers - sexual harassment, mockery and insults,
exclusion, intimidation, in civility
how can we better manage diversity and inclusion - Answers - employee resource
groups
social obligation - Answers - when a firm engages in social actions because of its
obligation to meet certain economic and legal responsibilities
social responsiveness - Answers - when a firm engages in social actions in response to
some popular social need
Social Responsibility - Answers - A businesses intention beyond its legal and economic
applications to do the right things and act in ways that are good for society
ethics - Answers - principles, values and beliefs that define right and wrong behavior
five factors that determine unethical behavior - Answers - 1. stage of moral development
2. individual characteristics
3. issue intensity
parochialism - Answers - viewing the world solely through your own perspectives,
leading to an inability to recognize differences between people
ethnocentric attitude - Answers - the parochial Believe that the best work approaches
and practices are those of the home country
polycentric attitude - Answers - the view that the managers in the host country know the
best work approaches and practices for running their business
geocentric attitude - Answers - a world-oriented view that focuses on using the best
approaches and people from around the globe
GLOBE - Answers - provides transformative insights to decision makers
Nine dimensions identified by GLOBE research team - Answers - 1. power distance
2. uncertainty avoidance
3. assertiveness
4. humane orientation
5.future orientation
6. institutional collectivism
7. gender differentiation
8. in group collectivism
9. performance orientation
work diversity - Answers - the ways in which people in an organization are different from
and similar to one another
surface-level diversity - Answers - easily perceived differences that may trigger certain
stereotypes but that do not necessarily reflect the ways people think or feel
deep-level diversity - Answers - differences in values, personality, and work preferences
that become progressively more important for determining similarity as people get to
know one another better
workplace evolving over time - Answers - laws & regulations > assimilating women &
minorities > workforce diversity > sensitivity > diversity
3 main categories of benefits of workplace diversity - Answers - 1. People management
2. organizational performance
3. strategic
, Dramatic characteristic changes on u.s population - Answers - -foreign born
-racial/ethnic groups
-total/aging population
*more people of color, immigrants and women will take over the workface
6 different types of workplace diversity - Answers - 1. Age
2. Gender
3. Race and Ethnicity
4. Disability/ Abilities
5. Religion
6. Sexual orientation
Bias - Answers - a tendency or preference toward a particular perspective or ideology
prejudice - Answers - a preconceived belief, opinion, or judgment toward a person or
group of people
Stereotyping - Answers - judging a person based on a perception of a group to which
that person belongs
discrimination - Answers - when someone ask out there prejudicial attitudes toward
people who are the targets of their prejudice
glass ceiling - Answers - The invisible barrier that separates women and minorities from
top management positions
various forms of discrimination - Answers - sexual harassment, mockery and insults,
exclusion, intimidation, in civility
how can we better manage diversity and inclusion - Answers - employee resource
groups
social obligation - Answers - when a firm engages in social actions because of its
obligation to meet certain economic and legal responsibilities
social responsiveness - Answers - when a firm engages in social actions in response to
some popular social need
Social Responsibility - Answers - A businesses intention beyond its legal and economic
applications to do the right things and act in ways that are good for society
ethics - Answers - principles, values and beliefs that define right and wrong behavior
five factors that determine unethical behavior - Answers - 1. stage of moral development
2. individual characteristics
3. issue intensity
