WGU C182 FINAL EXAM STUDY SET
QUESTIONS AND ANSWERS 2026
VERIFIED.
What is the definition of information technology? - ANS It is the technology used to create,
maintain, and make information accessible.
Which IT position has the responsibillity of working with routers and switches? -
ANS Network Administrator
In which generation were silicon chips first used in computers? - ANS Third generation
Which low-level language corresponds one to one with assembly? - ANS machine language
What allows an organization to use software through the internet? - ANS Saas or Software as
a Service
What is one of IT's role in golobalization? - ANS It allows companies to reach a wider
customer base.
Which category of computer has an external flat screen monitor, optical disk drive, and a large
capacity hard drive? - ANS Desktop
Which two software application packages would be classified as productivity software? -
ANS Spreadsheet program and word processor
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,Which two computer peripherals are connected to the computer through a port? -
ANS External microphone and USB flash drive
Which term is defined as a collection of information used to support management of an
organization? - ANS Information system
A website logs the timestamp, location, and browser of every visitor. It then aggregates this
content into peak traffic times and days,minimum and maximum hits for each country and
region, and popularity of certain browsers among visitors. What is the timestamp considered in
this scenerio? - ANS Data
a dept manager is creating a budget estimate for the upcoming year. The manager would like to
determine whether the data will be available when the decision for the next year have to be
made. Which characteristic of valuable data is the manager considering? - ANS Reliable
Which two are parts of an information system? - ANS Databases and Networks.
What is the difference between processing and storage? - ANS Processing involves temporary
information, while storage involves permenant information.
What type of information processing allows input data to be accepted as a set of records and
processed as a unit? - ANS Batch processing
What is the role of the systems administrator? - ANS To install and maintain network
resources.
Which action would be important for the IT department to take in order to help their business
meet the goal of increased expansion? - ANS Expanding the infrasturcture to support
additional locations.
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, What step should be taken by a business when a third-party solution is found that will benefit a
project? - ANS Contact the group to arrange a demo of their product.
Which risk assessment question is part of the initiation phase? - ANS Could the end users
reject the outcome of the project?
In what phase of a project does time estimation occur? - ANS Planning
What effect does scope creep have on a project? - ANS It increases unplanned costs for the
project.
Which system requirement is an example of considering user needs in the design of an
information system? - ANS Allowing easy access to customer account information.
Which type of systems testing includes having the customer test the system in an operational
setting to see if it is useful? - ANS User Acceptance
Which type of systems conversion involves starting the conversion with a portion of end users? -
ANS Pilot
What are two necessary elements of business continutiy planning? - ANS Identifying risks
that may occur
Assessing key organizational activities. - ANS
Which disaster recovery strategy is used to save information to multiple hard drives at the same
time? - ANS Data mirrorring
Which action would support confidentiality? - ANS Updating security software.
@COPYRIGHT ALL RIGHTS RESERVED PAGE 3 OF 18
QUESTIONS AND ANSWERS 2026
VERIFIED.
What is the definition of information technology? - ANS It is the technology used to create,
maintain, and make information accessible.
Which IT position has the responsibillity of working with routers and switches? -
ANS Network Administrator
In which generation were silicon chips first used in computers? - ANS Third generation
Which low-level language corresponds one to one with assembly? - ANS machine language
What allows an organization to use software through the internet? - ANS Saas or Software as
a Service
What is one of IT's role in golobalization? - ANS It allows companies to reach a wider
customer base.
Which category of computer has an external flat screen monitor, optical disk drive, and a large
capacity hard drive? - ANS Desktop
Which two software application packages would be classified as productivity software? -
ANS Spreadsheet program and word processor
@COPYRIGHT ALL RIGHTS RESERVED PAGE 1 OF 18
,Which two computer peripherals are connected to the computer through a port? -
ANS External microphone and USB flash drive
Which term is defined as a collection of information used to support management of an
organization? - ANS Information system
A website logs the timestamp, location, and browser of every visitor. It then aggregates this
content into peak traffic times and days,minimum and maximum hits for each country and
region, and popularity of certain browsers among visitors. What is the timestamp considered in
this scenerio? - ANS Data
a dept manager is creating a budget estimate for the upcoming year. The manager would like to
determine whether the data will be available when the decision for the next year have to be
made. Which characteristic of valuable data is the manager considering? - ANS Reliable
Which two are parts of an information system? - ANS Databases and Networks.
What is the difference between processing and storage? - ANS Processing involves temporary
information, while storage involves permenant information.
What type of information processing allows input data to be accepted as a set of records and
processed as a unit? - ANS Batch processing
What is the role of the systems administrator? - ANS To install and maintain network
resources.
Which action would be important for the IT department to take in order to help their business
meet the goal of increased expansion? - ANS Expanding the infrasturcture to support
additional locations.
@COPYRIGHT ALL RIGHTS RESERVED PAGE 2 OF 18
, What step should be taken by a business when a third-party solution is found that will benefit a
project? - ANS Contact the group to arrange a demo of their product.
Which risk assessment question is part of the initiation phase? - ANS Could the end users
reject the outcome of the project?
In what phase of a project does time estimation occur? - ANS Planning
What effect does scope creep have on a project? - ANS It increases unplanned costs for the
project.
Which system requirement is an example of considering user needs in the design of an
information system? - ANS Allowing easy access to customer account information.
Which type of systems testing includes having the customer test the system in an operational
setting to see if it is useful? - ANS User Acceptance
Which type of systems conversion involves starting the conversion with a portion of end users? -
ANS Pilot
What are two necessary elements of business continutiy planning? - ANS Identifying risks
that may occur
Assessing key organizational activities. - ANS
Which disaster recovery strategy is used to save information to multiple hard drives at the same
time? - ANS Data mirrorring
Which action would support confidentiality? - ANS Updating security software.
@COPYRIGHT ALL RIGHTS RESERVED PAGE 3 OF 18
