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WGU C954 INFORMATION TECHNOLOGY MANAGEMENT QUESTIONS WITH 100% CORRECT ANSWERS

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WGU C954 INFORMATION TECHNOLOGY MANAGEMENT QUESTIONS WITH 100% CORRECT ANSWERS

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The assurance that messages and information are available only to those who are
authorized to view them


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Confidentiality




Legal protection for the expression of an idea, such as a song book or video game


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Copyright




An audit to determine the accuracy and completeness of its data

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Data quality audits




Automatically tracks all the steps in the sales process. It focuses on increasing
customer satisfaction, building customer relationships, and improving product sales


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Sales Force Automation (SFA)




1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement


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ITIL Service Management Processes




Find hacking code on the internet and click-and-point their way into systems to cause
damage or spread viruses


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Script kiddies (script bunnies)

,Represents the interconnection of relationships in a social network


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Social graph




A type of database the stores information in the form of logically related two
dimensional tables.


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Relational database model




3rd phase of the SDLC; Involves describing the desired features and operations of the
system including screen layouts, business rules, process diagrams, pseudo code, and
other documentation.


- Design the technical architecture
- Design the system models


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Design phase




A business task such as checking a potential customers credit rating when opening a
new account


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, SOA service




The ability of a computer to "see" by digitizing an image, processing the data it
contains, and taking some kind of action


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Machine vision




Measure how quickly a system performs a certain process or transaction


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Performance




The actual hardware that interprets and executes the program software instructions
and coordinate how all the other hardware devices work together


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Central processing unit (CPU)




Small electronic devices that change user passwords automatically


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