MGT 18 Michael McKay Final
Study Guide QUESTIONS AND
VERIFIED CORRECT
ANSWERS GRADED A+
LATEST 100% GUARANTEED
PASS
Communication Styles - CORRECT ANSWER-• How is conflict handled?
• How is disagreement expressed?
• How is bad news or a negative concern communicated?
• How important does saving face seem to be?
• Are people generally direct or indirect in their conversation?
• Does this appear to be a high or low context workplace?
Meyers Rules to Help: - CORRECT ANSWER-- Don't Underestimate the Challenge
- Apply Multiple Perspectives
- Find the Positive in Other Approaches
- Adjust and Readjust your Position
Ernesto Sirolli's Advice About Cultural Competency - CORRECT ANSWER-- Shut up and listen
- If people don't want help, leave them alone
, - Build relationships and trust
Four Work / Personality Profiles (Johnson Vickberg, Christfort, Fisher, Beard, Harrell "Spotlight
on the New Science of Team Chemistry.") Deloitte - CORRECT ANSWER-Pioneer, Driver,
Guardian, and Integrator
Pioneers: - CORRECT ANSWER-Adaptable, Energetic, Exploratory, Outgoing, Novelty Seeking,
Expressive, Spontaneous, Creative, Risk Taker, Brain-stormer
Drivers: - CORRECT ANSWER-Determined, Disciplined, Risk Taker, Tough/Resolute, Ambitious,
Intensely, Curious, Competitive, Goal-oriented, Logical, Experimental
Guardians: - CORRECT ANSWER-Methodical, Controlled, Detail Oriented, Respectful,
Meticulous, Realistic, Planners, Risk Averse, Reserved, Conventional
Integrators: - CORRECT ANSWER-Empathic, Emotionally Expressive, Consensus Oriented,
Ambiguity Tolerant, Diplomatic, Optimistic, Values Relationships , Contextual, Trusting, Big
Picture Thinker
The Big Five Personality Traits - CORRECT ANSWER-Openness, Conscientiousness, Extraversion,
Agreeableness, Neuroticism (OCEAN)
Openness - CORRECT ANSWER-High: very creative, open to trying new things and new
challenges, happy to think about abstract concepts
Low: dislikes change, does't enjoy new things, resists new ideas, not very imaginative, dislikes
abstract or theoretical concepts
Conscientiousness - CORRECT ANSWER-High: spends time preparing, finishes important tasks
right away, pays attention to detail, enjoys having a set schedule
Study Guide QUESTIONS AND
VERIFIED CORRECT
ANSWERS GRADED A+
LATEST 100% GUARANTEED
PASS
Communication Styles - CORRECT ANSWER-• How is conflict handled?
• How is disagreement expressed?
• How is bad news or a negative concern communicated?
• How important does saving face seem to be?
• Are people generally direct or indirect in their conversation?
• Does this appear to be a high or low context workplace?
Meyers Rules to Help: - CORRECT ANSWER-- Don't Underestimate the Challenge
- Apply Multiple Perspectives
- Find the Positive in Other Approaches
- Adjust and Readjust your Position
Ernesto Sirolli's Advice About Cultural Competency - CORRECT ANSWER-- Shut up and listen
- If people don't want help, leave them alone
, - Build relationships and trust
Four Work / Personality Profiles (Johnson Vickberg, Christfort, Fisher, Beard, Harrell "Spotlight
on the New Science of Team Chemistry.") Deloitte - CORRECT ANSWER-Pioneer, Driver,
Guardian, and Integrator
Pioneers: - CORRECT ANSWER-Adaptable, Energetic, Exploratory, Outgoing, Novelty Seeking,
Expressive, Spontaneous, Creative, Risk Taker, Brain-stormer
Drivers: - CORRECT ANSWER-Determined, Disciplined, Risk Taker, Tough/Resolute, Ambitious,
Intensely, Curious, Competitive, Goal-oriented, Logical, Experimental
Guardians: - CORRECT ANSWER-Methodical, Controlled, Detail Oriented, Respectful,
Meticulous, Realistic, Planners, Risk Averse, Reserved, Conventional
Integrators: - CORRECT ANSWER-Empathic, Emotionally Expressive, Consensus Oriented,
Ambiguity Tolerant, Diplomatic, Optimistic, Values Relationships , Contextual, Trusting, Big
Picture Thinker
The Big Five Personality Traits - CORRECT ANSWER-Openness, Conscientiousness, Extraversion,
Agreeableness, Neuroticism (OCEAN)
Openness - CORRECT ANSWER-High: very creative, open to trying new things and new
challenges, happy to think about abstract concepts
Low: dislikes change, does't enjoy new things, resists new ideas, not very imaginative, dislikes
abstract or theoretical concepts
Conscientiousness - CORRECT ANSWER-High: spends time preparing, finishes important tasks
right away, pays attention to detail, enjoys having a set schedule
