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Canadian Organizational Behavior Chapter 1 with Complete Questions and Answer with Detailed Rationales Already Graded A+ | 2026 updated

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Canadian Organizational Behavior Chapter 1 with Complete Questions and Answer with Detailed Rationales Already Graded A+ | 2026 updated

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Canadian Organizational Behavior Chapter 1 with
Complete Questions and Answer with Detailed
Rationales Already Graded A+ | 2026 updated



Organizational Behavior - ANSWER✔✨-Study of what people think, feel, and do around
organizations.



Organizations - ANSWER✔✨-Groups of people who work interdependently towards a purpose.



Importance of OB - ANSWER✔✨-OB helps us to make sense of and predict the world in which
we live. It helps us get things done in the workplace.



Organizational Effectiveness - ANSWER✔✨-"Ultimate dependent Variable"

A concept represented by several perspectives. (Organization's fit with external environment,
internal subsystems configuration for high performance, etc.



Open Systems - ANSWER✔✨-A perspective which holds that organizations depend on the
external environment resources, affect that environment through their output, and consist of
internal subsystems that transforms inputs to outputs.



Closed Systems - ANSWER✔✨-Operate without dependence on or interaction with an external
environment

, External Environment - ANSWER✔✨-Raw materials, job applicants, financial resources,
information and equipment



3 ways that companies maintain a good environmental fit - ANSWER✔✨-1. Change company's
products and services as well as how those outputs are produced

2. Actively managing their external environment

3. Change their business or market location



Organizational Efficiency (productivity) - ANSWER✔✨-The amount of outputs relative to inputs
in the organization's transformation process



Organizational Learning - ANSWER✔✨-A perspective which holds that organizational
effectiveness depends on the organization's capacity to acquire, share, use, and store valuable
knowledge.



Intellectual capital - ANSWER✔✨-A company's stock of knowledge, including human capital,
structural capital, and relationship capital.



Human Capital - ANSWER✔✨-The stock kmowledge, skills, and abilities among employees that
provide economic value to the organization



Structural Capital - ANSWER✔✨-Knowledge embedded in an organization's systems and
structures.



Relationship Capital - ANSWER✔✨-The value derived from an irganization's relationship with
customers, suppliers, and others.



Four organizational learning processes - ANSWER✔✨-1. Knowledge Sharing

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