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Activity Director certificAtion exAm QueStionS AnD correct AnSwerS (verifieD) | LAteSt uPDAte 2026/2027 | GrADeD A+ | BrAnD new | 100% GuArAnteeD PASS

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Activity Director certificAtion exAm QueStionS AnD correct AnSwerS (verifieD) | LAteSt uPDAte 2026/2027 | GrADeD A+ | BrAnD new | 100% GuArAnteeD PASS

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Activity Director certificAtion exAm QueStionS AnD correct
AnSwerS (verifieD) | LAteSt uPDAte 2026/2027 | GrADeD A+ |
BrAnD new | 100% GuArAnteeD PASS


continuum of care - ANSWER-Levels of care beginning with care at home, care
provided in the community such as adult day centers and institutional care through
assisted living and skilled nursing facilities.



professional organization - ANSWER-nonprofit organization that works to improve the
image, working conditions, and skill levels of people in particular occupations



activism - ANSWER-The practice of pursuing political or other goals through vigorous
action, often including protests and demonstrations



CMS - ANSWER-Centers for Medicare and Medicaid Services federal agency
overseeing skilled nursing facilities



life course perspective - ANSWER-How one experiences a timetable of life events and
society looks upon how a person chooses his / her life choices



Theories of Aging - ANSWER-Various theories as to why we age - two categories -
genetic and wear and tear theories



Abraham Maslow - ANSWER-Hierarchy of needs with self-actualization being the
ultimate psychological need
Lower level needs=survival/safety
Higher level needs=intellectual achievement and finally self-actualization



Erik Erikson - ANSWER-Known for his 8-stages of life and how one responds to life
experiences in those stages would mold personality

, Elizabeth Kubler-Ross - ANSWER-psychologist who created the 5 stages of grief:
denial, anger, bargaining, depression, acceptance



cohort effect - ANSWER-consequences of being born in a particular year or time
period and dealing with its own pressures, problems, challenges, and opportunities




Communication process - ANSWER-The process model of communication includes
five parts the sender (the person who has something to say) The receiver (the person to
hear the message) the medium (the way the message was sent through nonverbal
means) and Feedback



Quality Assurance (QA) - ANSWER-A process of evaluating a service to ensure the
goals of the service are being met



Total Quality Management - ANSWER-A philosophy of management which emphasizes
that quality is an inter-disciplinary process which continuously focuses on improving
operations



continuous quality improvement - ANSWER-The practice of continuously evaluating
and improving rather than reaching a plateau of quality or acceptance



QAPI - ANSWER-Quality assurance performance improvement which is a federally
mandated quality assurance process for skilled nursing facilities



quality - ANSWER-Degree of adherence to standards of good practice how closely the
outcome of the service meet the established standard



Standards - ANSWER-Expectations established by the regulatory agencies, facility
policy, professional organizations, certifying bodies and personal experience



Norms and expectations - ANSWER-Specific standards or definitions of what is to be
found when conducting an evaluation or QA.cumulative disadvantage - ANSWER-the
negative effects of inequality in wealth, status, and opportunity over the life span

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