Testout UPDATED ACTUAL QUESTIONS AND
CORRECT Answers!!(2026/2027)
You work at a computer repair store. A customer
purchased and installed the latest AMD Phenom II
processor in their computer. However, now the computer
will not start. You need to repair the customer's computer.
In this lab, your task is to:
> Verify the problem. Possible problems include:
~ The heat sink and fan are not installed.
~ The fan power connector is not connected to the
motherboard.
,~ The CPU is not supported by the BIOS.
~ The CPU is bad.
> Diagnose and correct the problem. - ANSWER--Verify
the problem.
> Select the power button to start the computer.
> The computer fails to start.
> Select OK to close the message.
Examine the details of the CPU.
> Above the computer, select Motherboard to switch to
the motherboard view of the computer.
> Select the motherboard.
,> From the Selected Component pane, identify the socket
type for the motherboard.
> From the Selected Component pane, select Details.
> Select the Specifications tab.
> Read the motherboard documentation to identify
additional requirements for the CPU.
> Identify the location of the CPU fan connector.
> Close the Motherboard Details window.
Verify that all CPU power cables are connected.
> Select the Heat Sink and Fan.
> From the Selected Component pane, verify that the
Connector, Fan, CPU 4-pin power connector is connected
to the motherboard.
, > Because everything is connected properly, you will need
to replace the CPU.
> Install a new CPU.
> Drag the Heat Sink and Fan to the Workspace.
> Drag the CPU that's currently installed on the
motherboard to the Shelf to remove it from the computer.
> From the Shelf, drag the new CPU, AMD AM3 to the
CPU socket on the motherboard.
> From the Workspace, drag the Heat Sink and Fan to the
motherboard.
> From the Selected Component pane, verify that the
Connector, Fan, CPU 4-pin is still connected to the
motherboard.
CORRECT Answers!!(2026/2027)
You work at a computer repair store. A customer
purchased and installed the latest AMD Phenom II
processor in their computer. However, now the computer
will not start. You need to repair the customer's computer.
In this lab, your task is to:
> Verify the problem. Possible problems include:
~ The heat sink and fan are not installed.
~ The fan power connector is not connected to the
motherboard.
,~ The CPU is not supported by the BIOS.
~ The CPU is bad.
> Diagnose and correct the problem. - ANSWER--Verify
the problem.
> Select the power button to start the computer.
> The computer fails to start.
> Select OK to close the message.
Examine the details of the CPU.
> Above the computer, select Motherboard to switch to
the motherboard view of the computer.
> Select the motherboard.
,> From the Selected Component pane, identify the socket
type for the motherboard.
> From the Selected Component pane, select Details.
> Select the Specifications tab.
> Read the motherboard documentation to identify
additional requirements for the CPU.
> Identify the location of the CPU fan connector.
> Close the Motherboard Details window.
Verify that all CPU power cables are connected.
> Select the Heat Sink and Fan.
> From the Selected Component pane, verify that the
Connector, Fan, CPU 4-pin power connector is connected
to the motherboard.
, > Because everything is connected properly, you will need
to replace the CPU.
> Install a new CPU.
> Drag the Heat Sink and Fan to the Workspace.
> Drag the CPU that's currently installed on the
motherboard to the Shelf to remove it from the computer.
> From the Shelf, drag the new CPU, AMD AM3 to the
CPU socket on the motherboard.
> From the Workspace, drag the Heat Sink and Fan to the
motherboard.
> From the Selected Component pane, verify that the
Connector, Fan, CPU 4-pin is still connected to the
motherboard.
