1 QUESTIONS & ANSWERS RATED
100% COMPLETE
The only certainty today is - Correct Answer ✔✔ change
Changes in ____________, _______________, ___________________,
_____________________________________ Environments affect managerial
decisions. - Correct Answer ✔✔ Social, Economic, Technological, and Political/Legal
______________, ____________________, and _________________ are the orders
of the day from bot strategic and operational standpoint - Correct Answer ✔✔ Speed,
Teamwork, Flexibility
Managers at all levels need to stay close to the - Correct Answer ✔✔ customer
is the process of working with and through others to achieve organizational objective in
a changing environment. - Correct Answer ✔✔ Management
Five Key Components - Correct Answer ✔✔ Working with and through others,
Achieving organizational objectives, Balancing effectiveness and efficiency, Making the
most of limited resources, and Coping with a changing environment
An objective is a ____________ to be strived for and attained - Correct Answer ✔✔
target
Organizational objectives serve as _____________ ______________ for performance -
Correct Answer ✔✔ measuring sticks
Organizational objectives or goals require _______________ action - Correct Answer
✔✔ collective
Organizational objectives give _______________ and _______________ to the
management process - Correct Answer ✔✔ purpose, direction
Entails promptly achieving a stated organizational objective - Correct Answer ✔✔
Effectiveness
Entails balancing the amount of resources used to achieve an objective against what
was actually accomplished - Correct Answer ✔✔ Efficiency
,Managers are responsible for the efficient and effective use of the basic factors of
production- _______, _________, and ______________ - Correct Answer ✔✔ Land,
Labor, Capital
5 Overarching Sources of Change - Correct Answer ✔✔ Globalization, product/service
quality, environmentalism, ethical reawakening, and Internet & Ebusiness
Networks of transportation, communication, music, and economics have tied the people
of the world together as never before - Correct Answer ✔✔ Globalization
A controversial aspect of globalization is the practice of _______________, the
outsourcing of jobs from developed countries to lower wage countries - Correct Answer
✔✔ offshoring
should be a forethought and is the driving force in effective organizations - Correct
Answer ✔✔ Product/service quality
inspection at the end of the process - Correct Answer ✔✔ Fix-it-in approach
inspection at periodic stages - Correct Answer ✔✔ Inspect-it-in approach
everyone responsible for quality - Correct Answer ✔✔ Build-it-in approach
design quality into product - Correct Answer ✔✔ Design-it-in approach
government & businesses involvement in issues of deforestation, global warming,
depletion of the ozone layer, toxic waste, and pollution of land, air, and water - Correct
Answer ✔✔ Environmentalism
managers are under pressure to be better behaved due to publicity about
discrimination, accounting fraud, price fixing, etc. - Correct Answer ✔✔ Ethical
reawakening
continues to change business and how business is conducted - Correct Answer ✔✔
Internet & Ebusiness
Eight functions in the management process - Correct Answer ✔✔ Controlling, planning,
decision making, organizing, staffing, communicating, motivating, and leading
The formulation of future courses of action. It gives purpose and direction to the
organization, its subunits, and contributing individuals. - Correct Answer ✔✔ Planning
Choosing among alternative courses of action - Correct Answer ✔✔ Decision making
, Structural considerations sucha as the chain of command, division of labor, &
assignment of responsibility are part of the __________________ function - Correct
Answer ✔✔ Organizing
Consists of recruiting, training, & developing people who can contribute to the organized
effort - Correct Answer ✔✔ Staffing
Communication is a two-way process. Managers should be responsive to feedback
(apply active listening) and upward communications - Correct Answer ✔✔
Communicating
Pursuing collective objectives by satisfying needs and meeting expectations with
meaningful work and valued rewards - Correct Answer ✔✔ Motivating
Serving as role models and adapting their management style to the demands of the
situation - Correct Answer ✔✔ Leading
Comparing desired results with actual results and take the necessary corrective action -
Correct Answer ✔✔ Control
5 Approaches to Management (oldest to newest) - Correct Answer ✔✔ Universal,
Operational, Behavioral, Systems, Contingency
The administration of all organizations, public or private or large or small, requires the
same rational process - Correct Answer ✔✔ Universal approach
Process of transforming raw materials, technology, and human talent into useful goods
and services.
Scientific Management.
Production-oriented management.
Dedicated to improving efficiency.
Based on eliminating waste and improving quality.
Operational approach - Correct Answer ✔✔ Operational approach
The kind of management which conducts a business or affairs by standards established
by facts or truths gained through systematic observation, experiment, or reasoning. -
Correct Answer ✔✔ Scientific Management
People deserve to be the central focus of organized activity. Successful management
depends on a manager's ability to understand and work with people. Stems from
Human Relations movement. - Correct Answer ✔✔ Behavioral approach
What did the Human Relations Movement do? - Correct Answer ✔✔ Made managers
more sensitive to employee needs