PRINCIPLES OF MANAGEMENT EXAM
1 QUESTIONS & ELABORATED
COMPLETE SOLUTIONS PASSED
100%
Today's effective managers... - Correct Answer ✔✔ -Do more with less
-Engage employees' hearts, minds, and energy
-See change as natural
-Inspire vision and cultural values that allow people to create a collaborative and
productive workplace
What is the definition of management? - Correct Answer ✔✔ the attainment of
organizational goals in an effective and efficient manner through planning, organizing,
leading, and controlling organizational resources
Today's effective manager is an _______ who helps people do and be their best. -
Correct Answer ✔✔ enabler.
What are some of the rapid environmental shifts - Correct Answer ✔✔ technology,
move to knowledge/information based economy, rise of AI, global market forces,
growing threat of cybercrime, shifting expectations.
What do managers do - Correct Answer ✔✔ 1. set objectives
2. organize
3. motivate and communicate
4. measure
5. develop people
What is the process of management - Correct Answer ✔✔ resources (human, financial,
raw materials, technological, information)-----> leading, controlling, planning,
organizing,-----> performance (attain goals, products, services, efficiency,
effectiveness).
What is organization? - Correct Answer ✔✔ social entity that is goal-oriented and
deliberately structured.
what is a high performance organization - Correct Answer ✔✔ attainment of
organizational goals by using resources in an efficient and effective manner.
what are the three categories of management skills - Correct Answer ✔✔ technical,
human, conceptual
, What skills of managers is most important to least important - Correct Answer ✔✔ 1.
human skills
2. conceptual skills
3. technical skills
Top 10 behaviors for Managers, GOOGLE's RULES - Correct Answer ✔✔ 1. be a good
coach.
2. empower your team and don't micromanage.
3. create an inclusive team environment, showing concern for success and well being.
4. be productive and results oriented.
5. be a good communicator and listen to your team.
6. support career development and discuss performance.
7. have a clear vision and strategy for the team.
8. have key technical skills so you an help advise the team.
9. collaborate across google
10. be a strong decision maker
Top causes of management failure - Correct Answer ✔✔ 1. Ineffective communication
skills and practices
2. Poor work relationships/interpersonal skills
3. Person-job mismatch
4. Failure to clarify direction or performance expectations
5. Failure to adapt and break old habits
6. Breakdown of delegation and empowerment
7. Lack of personal integrity and trustworthiness
8. Inability to develop cooperation and teamwork
9. Inability to lead/motivate others
10. Poor planning practices/reactionary behavior
_________ often become managers - Correct Answer ✔✔ performers
vertical management - Correct Answer ✔✔ A hierarchical organization structure in
which management or supervisors pass information and orders from the top of the
organizational pyramid down toward the bottom.
top managers- responsible for the entire organization.
middle managers- responsible for business units and major departments.
first level or supervisory managers- responsible for production of goods and services.
horizontal management - Correct Answer ✔✔ organizational structure with few or no
levels of middle management between staff and executives.
general managers- responsible for several departments that perform different functions.
functional managers- responsible for departments that perform a single task
1 QUESTIONS & ELABORATED
COMPLETE SOLUTIONS PASSED
100%
Today's effective managers... - Correct Answer ✔✔ -Do more with less
-Engage employees' hearts, minds, and energy
-See change as natural
-Inspire vision and cultural values that allow people to create a collaborative and
productive workplace
What is the definition of management? - Correct Answer ✔✔ the attainment of
organizational goals in an effective and efficient manner through planning, organizing,
leading, and controlling organizational resources
Today's effective manager is an _______ who helps people do and be their best. -
Correct Answer ✔✔ enabler.
What are some of the rapid environmental shifts - Correct Answer ✔✔ technology,
move to knowledge/information based economy, rise of AI, global market forces,
growing threat of cybercrime, shifting expectations.
What do managers do - Correct Answer ✔✔ 1. set objectives
2. organize
3. motivate and communicate
4. measure
5. develop people
What is the process of management - Correct Answer ✔✔ resources (human, financial,
raw materials, technological, information)-----> leading, controlling, planning,
organizing,-----> performance (attain goals, products, services, efficiency,
effectiveness).
What is organization? - Correct Answer ✔✔ social entity that is goal-oriented and
deliberately structured.
what is a high performance organization - Correct Answer ✔✔ attainment of
organizational goals by using resources in an efficient and effective manner.
what are the three categories of management skills - Correct Answer ✔✔ technical,
human, conceptual
, What skills of managers is most important to least important - Correct Answer ✔✔ 1.
human skills
2. conceptual skills
3. technical skills
Top 10 behaviors for Managers, GOOGLE's RULES - Correct Answer ✔✔ 1. be a good
coach.
2. empower your team and don't micromanage.
3. create an inclusive team environment, showing concern for success and well being.
4. be productive and results oriented.
5. be a good communicator and listen to your team.
6. support career development and discuss performance.
7. have a clear vision and strategy for the team.
8. have key technical skills so you an help advise the team.
9. collaborate across google
10. be a strong decision maker
Top causes of management failure - Correct Answer ✔✔ 1. Ineffective communication
skills and practices
2. Poor work relationships/interpersonal skills
3. Person-job mismatch
4. Failure to clarify direction or performance expectations
5. Failure to adapt and break old habits
6. Breakdown of delegation and empowerment
7. Lack of personal integrity and trustworthiness
8. Inability to develop cooperation and teamwork
9. Inability to lead/motivate others
10. Poor planning practices/reactionary behavior
_________ often become managers - Correct Answer ✔✔ performers
vertical management - Correct Answer ✔✔ A hierarchical organization structure in
which management or supervisors pass information and orders from the top of the
organizational pyramid down toward the bottom.
top managers- responsible for the entire organization.
middle managers- responsible for business units and major departments.
first level or supervisory managers- responsible for production of goods and services.
horizontal management - Correct Answer ✔✔ organizational structure with few or no
levels of middle management between staff and executives.
general managers- responsible for several departments that perform different functions.
functional managers- responsible for departments that perform a single task
