MGMT1002 PRINCIPLES OF
MANAGEMENT FINAL EXAM
REVISION EXAM QUESTIONS &
ACCURATE ANSWERS RATED 100%
CORRECT
someone who possesses the skills of entrepreneurship but works for a major company -
Correct Answer ✔✔ Intrapreneurship
governing board (board of directors), top managers (CEO, CFO), middle managers
(plant manager, regional manager), first-line managers (team leader, department head)
- Correct Answer ✔✔ Levels of Management
The use of structures, rules, processes and oversight to hold an organisation and the
people within it to account for their actions - Correct Answer ✔✔ Corporate Governance
The requirement of one person to answer to a higher authority for performance
achieved in their area of work responsibly - Correct Answer ✔✔ Accountability
<20 people
owner makes most decisions
run by one owner - Correct Answer ✔✔ Small Business Managers
Someone who helps others to achieve both high performance and satisfaction in their
work - Correct Answer ✔✔ An effective manager is
Top managers support team leaders who support front-line workers who serve
customers - Correct Answer ✔✔ Upside Down Pyramid
The process of setting performance objectives and determining what actions should be
taken to accomplish them - Correct Answer ✔✔ Planning (Management Function)
The process of assigning tasks, allocating resources and coordinating the activities of
individuals and groups - Correct Answer ✔✔ Organising (Management Function)
The process of measuring work performance, comparing results to the objectives
established in the organisation's plans and taking corrective actions as needed - Correct
Answer ✔✔ Controlling (Management Function)
,The process of arousing people's enthusiasm to work hard and inspiring their efforts to
fulfil plans and accomplish objectives - Correct Answer ✔✔ Leading (Management
Function)
Information Roles
Interpersonal Roles
Decisional Roles - Correct Answer ✔✔ Managers Fulfill three major roles while
performing their jobs
how a manager exchanges and processes information
(monitor, disseminator, spokesperson) - Correct Answer ✔✔ Informational Role
how a manager interacts with other people (figurehead, leader, liaison) - Correct
Answer ✔✔ Interpersonal Role
how a manager uses information in decision making (entrepreneur, disturbance handler,
resource allocator, negotiator) - Correct Answer ✔✔ Decisional Role
Managers engage in networking to build and maintain positive relationships with other
people - Correct Answer ✔✔ Networking
the capacity to attract support and get things done through the people of people you
know and with whom you relate well - Correct Answer ✔✔ Social Capital
Ability to use expertise or a special proficiency to perform particular tasks - Correct
Answer ✔✔ Technical Skills
the ability to work well with others
High EI
Self-awareness, self-regulation, motivation, empathy, social skills - Correct Answer ✔✔
Human Skills
the ability to think critically and analytically
see patterns in data and events, break down problems into smaller parts, see the
relationship between parts - Correct Answer ✔✔ Conceptual Skills
Teamwork
Self-management
Leadership
Critical Thinking
Professionalism
Communication
Learning Agility - Correct Answer ✔✔ 7 Managerial Skills
,life long learners - Correct Answer ✔✔ Managers are
A worldwide interdependence of resource flows, product markets and business
competition - Correct Answer ✔✔ Globalisation
contracting for work that is produced in other countries - Correct Answer ✔✔ Global
Sourcing
procure and distribute goods and services sourced around the world - Correct Answer
✔✔ Global Supply Chain
the shifting of jobs from one country to another as industries move to low-cost
destinations - Correct Answer ✔✔ Job Migration
Moving the manufacturing sector back home - Correct Answer ✔✔ Reshoring
Australian and NZ laws prohibit the use of demographic characteristics when employers
make decisions on hiring, promotion and firing - Correct Answer ✔✔ Diversity
occurs when an invisible barrier prevents members of diverse populations from
advancing to high levels of responsibility - Correct Answer ✔✔ Glass Ceiling Effect
In which otherwise well-qualified and high-performing workers drop out of upward
career paths after facing diversity obstacles and hitting glass ceilings - Correct Answer
✔✔ Leaky Pipeline Problem
The holding of negative, irrational attitudes regarding people who are different from us -
Correct Answer ✔✔ Prejudice
a labor market characterized by the prevalence of short-term contracts or freelance
work as opposed to permanent jobs. - Correct Answer ✔✔ Gig Economy
Intellectual Capital = Competency x Commitment - Correct Answer ✔✔ Intellectual
Capital Equation
The ability to use technology at work, combined with the commitment to keep yourself
updated and highly skilled as technology continues to evolve rapidly - Correct Answer
✔✔ Tech IQ
The ability to evaluate, analyse and interpret information to make good decisions and
solve problems - Correct Answer ✔✔ analytical competency
Being able to realistically assess and actively manage your personal development -
Correct Answer ✔✔ Self-Management
, Your reputation as seen through the eyes of others, heavily affected by your ability of
self-management - Correct Answer ✔✔ Personal Brand
based on the notion that jobs should be studied to identify their basic steps and motions
and to determine the most efficient ways of doing them - Correct Answer ✔✔ Taylor's
Scientific Management
Develop a 'science' for each job
Hire workers with the right abilities for the job
Train and motivate workers to do their jobs according to the science
Support workers by planning and assisting their work according to the science - Correct
Answer ✔✔ 4 steps of Taylor's scientific management
Needs:
Clear division of labour, clear hierarchy of authority, formal rules and procedures,
impersonality, careers based on merit
Effective because people are selected for their jobs based on their competency and are
promoted to higher-level positions only when they demonstrate performance - Correct
Answer ✔✔ Weber's Bureaucratic Organisation
1. Foresight - to complete a plan of action for the future.
2. Organization - to provide and mobilize resources to implement the plan.
3. Command - to lead, select, and evaluate workers to get the best work toward the
plan.
4. Coordination - to fit diverse efforts together and to ensure information is shared and
problems solved.
5. Control - to make sure things happen according to plan and to take necessary
corrective action.
unity of command principle stated that each person in an organisation should receive
orders from only one boss
scalar chain principle stated that there should be a clear and unbroken line of
communication from the top to the bottom of the organisation - Correct Answer ✔✔
Fayol's Administrative Principles
MANAGEMENT FINAL EXAM
REVISION EXAM QUESTIONS &
ACCURATE ANSWERS RATED 100%
CORRECT
someone who possesses the skills of entrepreneurship but works for a major company -
Correct Answer ✔✔ Intrapreneurship
governing board (board of directors), top managers (CEO, CFO), middle managers
(plant manager, regional manager), first-line managers (team leader, department head)
- Correct Answer ✔✔ Levels of Management
The use of structures, rules, processes and oversight to hold an organisation and the
people within it to account for their actions - Correct Answer ✔✔ Corporate Governance
The requirement of one person to answer to a higher authority for performance
achieved in their area of work responsibly - Correct Answer ✔✔ Accountability
<20 people
owner makes most decisions
run by one owner - Correct Answer ✔✔ Small Business Managers
Someone who helps others to achieve both high performance and satisfaction in their
work - Correct Answer ✔✔ An effective manager is
Top managers support team leaders who support front-line workers who serve
customers - Correct Answer ✔✔ Upside Down Pyramid
The process of setting performance objectives and determining what actions should be
taken to accomplish them - Correct Answer ✔✔ Planning (Management Function)
The process of assigning tasks, allocating resources and coordinating the activities of
individuals and groups - Correct Answer ✔✔ Organising (Management Function)
The process of measuring work performance, comparing results to the objectives
established in the organisation's plans and taking corrective actions as needed - Correct
Answer ✔✔ Controlling (Management Function)
,The process of arousing people's enthusiasm to work hard and inspiring their efforts to
fulfil plans and accomplish objectives - Correct Answer ✔✔ Leading (Management
Function)
Information Roles
Interpersonal Roles
Decisional Roles - Correct Answer ✔✔ Managers Fulfill three major roles while
performing their jobs
how a manager exchanges and processes information
(monitor, disseminator, spokesperson) - Correct Answer ✔✔ Informational Role
how a manager interacts with other people (figurehead, leader, liaison) - Correct
Answer ✔✔ Interpersonal Role
how a manager uses information in decision making (entrepreneur, disturbance handler,
resource allocator, negotiator) - Correct Answer ✔✔ Decisional Role
Managers engage in networking to build and maintain positive relationships with other
people - Correct Answer ✔✔ Networking
the capacity to attract support and get things done through the people of people you
know and with whom you relate well - Correct Answer ✔✔ Social Capital
Ability to use expertise or a special proficiency to perform particular tasks - Correct
Answer ✔✔ Technical Skills
the ability to work well with others
High EI
Self-awareness, self-regulation, motivation, empathy, social skills - Correct Answer ✔✔
Human Skills
the ability to think critically and analytically
see patterns in data and events, break down problems into smaller parts, see the
relationship between parts - Correct Answer ✔✔ Conceptual Skills
Teamwork
Self-management
Leadership
Critical Thinking
Professionalism
Communication
Learning Agility - Correct Answer ✔✔ 7 Managerial Skills
,life long learners - Correct Answer ✔✔ Managers are
A worldwide interdependence of resource flows, product markets and business
competition - Correct Answer ✔✔ Globalisation
contracting for work that is produced in other countries - Correct Answer ✔✔ Global
Sourcing
procure and distribute goods and services sourced around the world - Correct Answer
✔✔ Global Supply Chain
the shifting of jobs from one country to another as industries move to low-cost
destinations - Correct Answer ✔✔ Job Migration
Moving the manufacturing sector back home - Correct Answer ✔✔ Reshoring
Australian and NZ laws prohibit the use of demographic characteristics when employers
make decisions on hiring, promotion and firing - Correct Answer ✔✔ Diversity
occurs when an invisible barrier prevents members of diverse populations from
advancing to high levels of responsibility - Correct Answer ✔✔ Glass Ceiling Effect
In which otherwise well-qualified and high-performing workers drop out of upward
career paths after facing diversity obstacles and hitting glass ceilings - Correct Answer
✔✔ Leaky Pipeline Problem
The holding of negative, irrational attitudes regarding people who are different from us -
Correct Answer ✔✔ Prejudice
a labor market characterized by the prevalence of short-term contracts or freelance
work as opposed to permanent jobs. - Correct Answer ✔✔ Gig Economy
Intellectual Capital = Competency x Commitment - Correct Answer ✔✔ Intellectual
Capital Equation
The ability to use technology at work, combined with the commitment to keep yourself
updated and highly skilled as technology continues to evolve rapidly - Correct Answer
✔✔ Tech IQ
The ability to evaluate, analyse and interpret information to make good decisions and
solve problems - Correct Answer ✔✔ analytical competency
Being able to realistically assess and actively manage your personal development -
Correct Answer ✔✔ Self-Management
, Your reputation as seen through the eyes of others, heavily affected by your ability of
self-management - Correct Answer ✔✔ Personal Brand
based on the notion that jobs should be studied to identify their basic steps and motions
and to determine the most efficient ways of doing them - Correct Answer ✔✔ Taylor's
Scientific Management
Develop a 'science' for each job
Hire workers with the right abilities for the job
Train and motivate workers to do their jobs according to the science
Support workers by planning and assisting their work according to the science - Correct
Answer ✔✔ 4 steps of Taylor's scientific management
Needs:
Clear division of labour, clear hierarchy of authority, formal rules and procedures,
impersonality, careers based on merit
Effective because people are selected for their jobs based on their competency and are
promoted to higher-level positions only when they demonstrate performance - Correct
Answer ✔✔ Weber's Bureaucratic Organisation
1. Foresight - to complete a plan of action for the future.
2. Organization - to provide and mobilize resources to implement the plan.
3. Command - to lead, select, and evaluate workers to get the best work toward the
plan.
4. Coordination - to fit diverse efforts together and to ensure information is shared and
problems solved.
5. Control - to make sure things happen according to plan and to take necessary
corrective action.
unity of command principle stated that each person in an organisation should receive
orders from only one boss
scalar chain principle stated that there should be a clear and unbroken line of
communication from the top to the bottom of the organisation - Correct Answer ✔✔
Fayol's Administrative Principles
